Organizations Struggling to Integrate Customer Channels

Michael Sampson - Currents

Recent research by Pitney Bowes points to the problem of low integration between different marketing channels , and the consequential costs of this: " Pitney Bowes Software (PBS), a global leader in customer data, analytics and communication software and services reveals, through a study of large B2C organisations in UK, France and Germany, that customers are being lost through fragmented and inconsistent communications and failure to integrate marketing channels.

The Visualness of Microsoft Planner with the Rigour of Microsoft Project #office365

Michael Sampson - Currents

Microsoft, while late to the game, has integrated Planner into Office 365. Until recently, Microsoft offered no integration between Project and Planner, despite owning both assets. That may change in the future, but today the integration is non-functional.

2017 116

Notes from the Opening General Session at IBM Connect 2013

Michael Sampson - Currents

communities - an integrated meeting room. -. Foresee in Germany, have integrated Connections with a full touch capable table. -. Notes 9 Social Edition - integrates social capabilities into the inbox. -. FileSync capability for integrating / synchronizing across multiple devices. decided to go for a holistic approach, bringing people together internally and externally.

2013 141

Notes on ASK102 Ask the Product Managers

Michael Sampson - Currents

Social integration features are great. Ditto re social integration. - (name?) - Domino Server. Focus on SAP integration, and IBM Forms. The current iNotes approach isn't ideal for XPages. A business partner in Germany, with lots of customers with Quickr on Domino. Business partner from Germany - lots of Quickr customers are using it for external collaboration with customers.

2013 117

Blogging Innovation: Is Collaboration or Competition Better for Innovation? - Latest innovation articles, videos, and insights

John Tropea - Delicious Collaboration

The best solution for drying your hands is not one approach, but a combination of the two. This approach models the most effective way of running brainstorming sessions. Of course there are a variety of factors that may require the use of one approach over the other (e.g.,

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Awareness builds these features into complete communities for companies, or customers use the Awareness API and widgets to integrate Web 2.0 approach !

2008 55

The HBR List 2009 - How Social Networks Network Best

John Tropea - Delicious Social Network KM

Bees, like human beings, are social animals,and evolution has provided them with elegant approaches to group decision making. The bees’ decision making highlights both information discoveryand information integration, two processes that are crucialto every organization but that have different requirements.A In this study almost 40%of the variation in creative productivity could be attributed to an oscillating patternof communication strategies for discovery and integration.

2009 39

Green Chameleon » Universities and KM Practice

Green Chameleon

But there were also delegates from private sector companies and delegates from mainland China, Malaysia, New Zealand, Iran, UK, USA, Finland, Sweden, Germany, and Australia. What doesn’t work is a superficial sheep dip approach where a guru is just used to draw crowds, and zips in and out without interacting, and delivers dumbed down content that’s more sex appeal than substance.

2006 100

Implementing the Cisco Collaboration Framework

John Tropea - Delicious Collaboration

had approached this process without a vision. you with guidance about how to approach. management approach will fail to gain. a tactical, fragmented approach to a truly. strategic approach to collaboration that can be. to integrate packages of tools into a single. Networks ideally should support: • Voice over IP (VoIP) to provide fully integrated. available through the corporate network • Integration with internal systems for.