Change Leadership Challenge 4: Meaningful Employee Participation

Partnering Resources

Meaningful employee participation is important during change. A boss says to an employee, “Here’s the new process. There’s little opportunity for the employee to experience the satisfaction of learning as you did when riding your bike.

Thinking About How Real Workers Use New Collaboration Tools – the Ford Approach

Michael Sampson - Currents

Among other changes, he comments on the new approach Ford IT took with helping users understand how to make use of the various tools available to them in their work: Many IT departments have had to cut back on their help desk and user support in recent years and have ended up leaving users to their own devices — figuratively, and even literally in some cases. Ford recognized that part of its IT transformation had to involve getting smarter about empowering employees.

2014 120

It’s All About Work Life Integration; It’s All About You!


Because, in my own experience, it’s not about striking a good work life balance, but eventually it’s all about Work Life Integration. No matter what your boss or your colleagues tell you about it or regardless of that huge deadline that is approaching!).

Notes on CCS105 Bayer MaterialScience - Integrating IBM Connections and Microsoft Technologies

Michael Sampson - Currents

Bert Oberholz and Cindy Schlebusch from BMS are talking about BMS's implementation of Connections, and the integration with Microsoft technologies. Global organization - 113,000 employees, in 291 subsidiaries. in 2010, more focused approach - to introduce Connections with the new personalized work place (a new standard laptop image). -. plan for 2012 - Bayer-wide availability, integration with SharePoint, and Connections 4 late in 2012. integration challenges: -.

2012 120

My KM World Notes: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery

Portals and KM

    It is titled:  Evolve From a Tactical E-Discovery Approach to Search and E-Discovery   by  Brian W. Lacking an end-to-end approach to gather and filter information, few enterprises report having a holistic approach to e-discovery. There is a change point at the 5,000 employee level. There is more pain above 5,000 employees. One search approach is key words but you only find what you are looking for.

How Procter & Gamble Got Employees to Use Social Networking at Work - - Business Technology Leadership

John Tropea - Delicious Social Network KM

Subscription Services » Reprints » ); Practice Made Perfect How Procter & Gamble Got Employees to Use Social Networking at Work Procter & Gamble drove adoption of social networking tools by integrating them with existing with work processes. tools into a single platform to unlock weak and potential ties—employees with common goals or interests who have little to no contact.

CIO 51

Should Companies Block Access to Digital Tools?


are blocking the use of social networking tools for their employees, so that they wouldn’t waste time at work, or goof around unnecessarily. Collaboration Communities Employee Engagement Enterprise2.0

2013 264

10 Strategies for Integrating Learning and Work (part 2)


In my last post I listed ten strategies for integrating learning with work. 10 STRATEGIES FOR INTEGRATING LEARNING AND WORK. However, from the perspective of integrating learning and work, social media is a technical platform (like none before it) for sharing, collaborating and communicating while work is being accomplished. I think the convergence is good for further integration of learning and working.

CoP 35

Work Stream #1 – Learning Is the Work


Some of those clients have been small, medium businesses up to 1,000 employees and some other clients from major big corporations with over 40 or 50 thousand employees (or above, up to 100k). Collaboration Communities elsua Employee Engagement Enterprise2.0

2016 164

The new employee connection: Social networking behind the firewall - Computerworld

John Tropea - Delicious Social Network KM

Computerworld Daily News (First Look and Wrap-Up) Computerworld Blogs Newsletter The Weekly Top 10 More E-Mail Newsletters The new employee connection: Social networking behind the firewall Corporate social networking is more than an electronic water cooler. Companies may start with the idea of helping employees get to know one another better, but with easier and faster connections among people, cross-division collaboration suddenly happens more naturally, leading to greater innovation. ‹

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

This enables you to see how all employees on the system rank in terms of these six contribution factors. Telligent allows enterprises to extend current IT investments with out-of-the-box integration for Microsoft Exchange, Active Directory, SharePoint, LDAP, and more.

From Adaptation into Engagement by Luis Suarez


So when looking into a business purpose or problem to tackle with the emergence of Social Business employee disengagement is just as good for them as for everyone else. How the time for command and control, or micro-managing your employees is a thing of the past. Collaboration Communities Employee Engagement Enterprise2.0 Language matters.

2014 180

Collaborative Thinking: Building A Robust Feed Syndication Platform

Collaborative Thinking

While this type of scale may not be necessary within an enterprise per se - it does illustrate how such platforms should be approached as a core infrastructure decision. Solution Overview [link] Customer Size: 65 employees Organization Profile Based in Denver, Colorado, NewsGator Technologies develops and markets solutions for the aggregation and viewing of Really Simple Syndication (RSS) feeds.

Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Sign In Home KM Topics KM Overview Case Studies About Us Search Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches Page 1 | 2 | 3 | 4 | 5 In APQCs most recent research on knowledge retention and transfer (KR&T) approaches, the primary lesson is that variety is key. Instead, they leverage an array of KR&T approaches designed to fit specific business situations and the unique cultures of their respective organizations.

Organising Knowledge » Information Sharing Isn’t Data Management

Green Chameleon blog articles how-to guides events publications book videos about Information Sharing Isn’t Data Management From Dale Meyerrose, US associate director of national intelligence, this clearly stated piece about the importance of an integrated metadata strategy for the enterprise. I have the same approach but in my experience 7 groups… By Tim Suoer great, such a fun United Nations group.

Share 100

The Value of Community Ecosystems

Online Community Strategy

Integrate Community Into The Fabric of the Organization. Growth-minded companies are fully embracing community as a concept and integrating community ecosystem development practices into the fabric of their business with great success.

2019 46

Notes on SW101 Building a Smarter Workforce

Michael Sampson - Currents

By 2013, 47% of employees will be those born after 1977. 30% of employees are "no collar" - free-agent, tech-savvy culture of 21st century labor pool, freelancing. -. (3) More employees are planning to leave their employees today, compared to two years ago. -. (4) attract employees, don't seek to recruit. -. Denis Brousseau, Moving to a Social Workforce. - (1) there's a business imperative; winning in the market through great employees. -.

2013 139

Hyperfish – Thoughts on Collecting Expertise

Michael Sampson - Currents

The two similar items – asset registration and personal information – extend Hyperfish’s current approach of asking for information that has a demonstrably correct value.

2017 116

Avoid Profile Potpourri

Collaborative Thinking

It's understandable - people want to have a richer understanding of their fellow employees and vendors want to differentiate their products from competitors - profiles help meet those needs. You might avoid some messy integration and user adoption issues down the road. .

2009 130

My First Year as a Consultant and what 2016 Holds for Online Communities (I hope)

Online Community Strategy

Based on my experience building online communities and collaborative experiences, as well as research I’ve conducted, I’m convinced that a new and comprehensive approach to online communities is the way forward. Sonoma Sunrise in honor of the dawn of 2016.

2015 54

Moxie Spaces Enhances Customer Engagement

Portals and KM

I have written Moxie before see ( Moxie Provides a Social Workspace Through Employees Spaces ). Spaces converges customer communications with employee collaboration into a single offering that I think is a great idea.

Custom 141

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

A “team members” circle, for example, would make it easy for me to aggregate all the things my employees, and even external partners, are sharing on Google+ in one easy stream.

Google 264

Intuit Brainstorm Offers Innovation Management

Portals and KM

Tad told me that Intuit offers unstructured time to many employees to work on their own ideas independent of the tasks they are currently assigned. Intuit has supported employee innovation for some time.


Michael Sampson - Currents

Companies need an executive responsible for integrating the enterprise — a Chief Collaboration Officer (CCO). But this won't work unless employees work effectively across silos — across sales offices, business units, sales, product development, and marketing. Collaboration can be integral to these activities, or not. Morten Hansen and Scott Tapp asked recently, Who should be your Chief Collaboration Officer?

2010 130

Blog>> Trends in Knowledge Management

Green Chameleon

Traditionally, KM was more often than not a top-down driven approach. These services support employees gain faster a deeper and broader expertise complementing classic (expensive) training. This trend is about empowering employees; providing them an open platform to express opinions and share expertise. suggest the the new trends are processes integration, reduction of information overflow, and integrating tools into a few applications.

Ethical behaviours online

Jenny Connected

When we started this research we were concerned about how to deal ethically with the data we were collecting and shared our thoughts with Rhizo14 participants , before determining how we would approach this. Respect and trust employees (I would exchange employees for learners).

2015 161

Notes from the Opening General Session at IBM Connect 2013

Michael Sampson - Currents

Getting smarter - for employee engagement, and customer experience. - communities - an integrated meeting room. -. Foresee in Germany, have integrated Connections with a full touch capable table. -. Notes 9 Social Edition - integrates social capabilities into the inbox. -. FileSync capability for integrating / synchronizing across multiple devices. decided to go for a holistic approach, bringing people together internally and externally.

2013 141

Notes on "Social Business: Moving the Business Needle Forward" at AusLUG 2013 - Chris Crummey, IBM

Michael Sampson - Currents

For social areas - social networking, social analytics, social content, and social integration. It's integrated and seamless by design. -. integrating Connections into Notes 9 Social Edition, Microsoft Outlook and Office, and Mobile Clients. Various Microsoft customers say, "IBM integrates better with Outlook and Internet Explorer than Microsoft does." Want to integrate other applications into there. employees - better file sharing.

2013 146

Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

Alcatel-Lucent- An Implementation Approach to Follow. The mission is clear: enable CEO Ben Vermayen's mandate that employees "Share", a practice Vermayen models by active participation. Surrounded by really smart, disciplined business thinkers, Enterprise 2.0

2012 169

Cisco Expands Its Cloud Collaboration Strategy

Portals and KM

Here Cisco is taking an integration and partnership strategy. In the lower right is Information Management where they have also adopted with same integration and partnership approach. There is also integrated calendaring and scheduling.

Cloud 182

IGLOO Software Embeds MicroStrategy BI Tools for Social Insight

Michael Sampson - Currents

IGLOO Software announced a partnership with MicroStrategy , for the integration of MicroStrategy's business intelligence tools into IGLOO's social business suite: " The solution will allow IGLOO customers to track user participation, influence, activity and engagement in a social intranet or extranet. As social technologies are introduced to business, workflow and employee interactions become more and more visible.

How to Strengthen Your Organization’s Influence Mapping

Alchemy of Change

Doing so is an integral aspect of their ability to exert influence and change the world around them. Employees need to be constantly on the lookout for information on decision makers who are connected to the organization’s desired outcomes.

2011 191

Social Learning in the 90s: A Use Case

Portals and KM

Neither of these time frames was acceptable to transform the entire work force so we integrated knowledge management and learning to both drive down classroom time and decrease the learning curve. Other off-duty employees called in, simulating real customers. So we created a simple wizard to have employees write their thoughts on procedures they found undocumented as well as their ideas on how to do those that were covered even better. Social learning in a big deal now.

2012 130

organizational responsiveness

Taming the spaces

Individual employees comprise organizations, and the aggregation of individual actions contributes ultimately to organizational performance. Organizational social responsiveness encourages employees’ collaboration and knowledge creation. distinctiveness) and integration (i.e.

2010 153

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

a “Corporate Facebook”) which acted as a community and connectivity hub for employees. This effort will not go to waste since these types of integration capabilities (e.g., And if you have a lot of really interesting information locked up in that platform, it’s pretty natural to want to integrate that information within other systems where it can be helpful. integration with CRM, ERP, supply chain, etc).

2011 157

Curing Business Ecosystems Blindness

Partnering Resources

However, the ecosystem approach goes beyond the traditional supply chains to examine the more complex web in which a company operates. Trainers, resellers, developers, and system integrators all benefit from their association with Microsoft. Evolution into business ecosystems.

2012 207

IBM Global CMO Study: Highlights

Portals and KM

The new IBM Customer Experience Suite provides CMOs with the ability to manage and integrate all types of data on their web sites and then analyze it for deeper insight into customer buying patterns and sentiment. The new IBM Intranet Experience software brings the power of social and analytics capabilities to CIOs and lines of business employees to help organizations innovate and evolve their internal operations and communications.

2013 130

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience. While there were plenty of technology limitations, it’s important to historically note that today’s siren call to integrate social tools into business apps and processes is not a new idea. I just read an interesting report from my ex-colleague Larry Cannel from Gartner (" The Post-2.0

2012 168

Should You Move Your Email To The Cloud?

Portals and KM

For this reason companies are moving to the “big bang” all at once approach to migration. The use of communities and employee evangelists can reduce migration costs.   Issues that can slow things down: integration, security, SLAs, and legal terms. Start with employee requirements (e.g., Segment employees if warranted. Then determine integration requirements. I am attending Forrester's Content & Collaboration Forum 2011.

Cloud 192

What is Next for Desktop Productivity Tools?

Portals and KM

The report indicated that though most enterprises have long-term plans to continue using Office, alternative productivity tools will remain in the mix by leveraging the tools employees access for do-it-yourself technologies, such as those through mobile devices and the cloud. Another factor is the growing interest business process integration and automation, another topic I have discussed here (see for example: Building Enterprise 2.0 approach and tools.

Forrester's Five Stages of Social Media Maturity

Portals and KM

They “begin to put the resources and governance in place to create consistency across the organization, from “distributed chaos” to a more centralized approach.” The scaling and optimizing stage occurs when firms “have already coordinated their social organization and are now focusing on optimizing their social media activities – from improved processes to more advanced metrics to integration with other marketing activity.”

2011 155

Notes on KEY101 Industries Get Social

Michael Sampson - Currents

The next wave is building systems of engagement - to enable employees and customers to interact every day. employees are using social media, at work and at home. -. the four "I's" - How we Interact, how we become Informed, how we Integrate the supply chain. Have been working on a new approach to health care plans since 2006. 8000 employees. -. Came from a focus on employee retention. Pilot implementation with 1,000 employees.

2013 118

Booz Allen Extends its Enterprise 2.0 Collaborative Platform

Portals and KM

A few months ago I wrote a series of posts on the innovative and award winning approach Booz Allen is taking to enhance enterprise collaboration and engagement (see Implementing Enterprise 2.0 It could also be easily integrated into the overall Hello skin.

2010 186