Technology Stewardship: App Integration Testing

Digital Habitats

My peers are discovering and using different approaches than I am and this sharing of draft strings helps us both see our own practice in new light, and enhance our repertoires by learning from each other. So I went searching for a white board or pinboard app that had Slack integration.

The Principled Approach 2

e-Moderation Station

But research studies aside, the million dollar questions for teachers are: How do I to integrate technology into my classroom? Most classrooms had IWBs (Interactive Whiteboards), but teachers were having difficulty moving away from a teacher-centred lecture approach with these.

The Principled Approach

e-Moderation Station

The process approach to writing was supported by blogging groups and/or blogging ´buddies’ working in pairs for feedback, editing and redrafting. They seem particularly well suited to the process approach to writing. Tired of hearing that technology brings nothing to the classroom?

Microsoft's Unified Communications Predictions

Collaborative Thinking

UC gets unified The term "unified communications" has long been muddled and miss-used, and the problem is made worse by vendors who slap a "unified" label on products that are anything but. I would add an open integration and interoperability framework - a UC platform should not equate to "single vendor". The idea of migrate at your own pace actually makes IBM's approach with its Sametime Unified Telephony approach suddenly look pretty good.

Organizations Struggling to Integrate Customer Channels

Michael Sampson - Currents

Recent research by Pitney Bowes points to the problem of low integration between different marketing channels , and the consequential costs of this: " Pitney Bowes Software (PBS), a global leader in customer data, analytics and communication software and services reveals, through a study of large B2C organisations in UK, France and Germany, that customers are being lost through fragmented and inconsistent communications and failure to integrate marketing channels.

Technology Stewardship: App Integration Testing

Full Circle Associates

My peers are discovering and using different approaches than I am and this sharing of draft strings helps us both see our own practice in new light, and enhance our repertoires by learning from each other. So I went searching for a white board or pinboard app that had Slack integration.

It’s All About Work Life Integration; It’s All About You!


Because, in my own experience, it’s not about striking a good work life balance, but eventually it’s all about Work Life Integration. No matter what your boss or your colleagues tell you about it or regardless of that huge deadline that is approaching!).

My KM World Notes: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery

Portals and KM

    It is titled:  Evolve From a Tactical E-Discovery Approach to Search and E-Discovery   by  Brian W. Lacking an end-to-end approach to gather and filter information, few enterprises report having a holistic approach to e-discovery. Formalized, cross-functional e-discovery programs that facilitate internal communication, encourage standardized methodologies, and provide a “big picture” view will help drive results.

Enterprise Micro-Messaging: Standalone or Integrated with Comprehensive Collaboration Platform? Or Both?

Portals and KM

Here is a post on the collaboration platforms that are integrating micro-messaging. Is there a role of both approaches in parallel with different functions? There is a population that sees integration of microblogging with other collaboration tools as necessary for far reaching adoption.”. Most IM systems are no longer standalone but integrated with email and other communications systems. What if email and collaboration both integrate microblogging?

Collaborative Thinking: Sametime 7.5 Asterisk

Collaborative Thinking

& Asterisk IBMs approach to unified communications is anchored around applications, an important distinction from the current state of Microsofts effort which has been more centric to platform convergence. plug-in and integration with Asterisk (an open source PBX).

10 Strategies for Integrating Learning and Work (part 2)


In my last post I listed ten strategies for integrating learning with work. 10 STRATEGIES FOR INTEGRATING LEARNING AND WORK. They are environments (usually supported by technology) for groups of people with a common mission or interest to communicate, share learn and build knowledge needed to more effectively solve problems and accomplish work. I think the convergence is good for further integration of learning and working.

CoP 35

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

s products also includes enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI.

Getting Real about Project Management, Collaboration, and Communication - Managing Technology - Dennis McDonald's Web Site

John Tropea - Delicious Collaboration

» Tuesday Aug 31 2010 Getting Real about Project Management, Collaboration, and Communication Tuesday, August 31, 2010 at 02:31PM Tweet By Dennis D. People collaborate and communicate in many different ways.

2010 40

Project X Discussions: Collaboration is not Communication

John Tropea - Delicious Collaboration

I have been in many meetings where people feel that by communicating often, but not engaging in the conversation is still collaborating. That is only communication. Communication is a major component of collaboration, without it you are not interacting for recursive evolution of a solution. Communication can bread collaboration, if parties are interested in learning and evolving what is being communicated.

2007 28

Collaborative Thinking: Building A Robust Feed Syndication Platform

Collaborative Thinking

While this type of scale may not be necessary within an enterprise per se - it does illustrate how such platforms should be approached as a core infrastructure decision. Connections Categories Attention Management AugmentedReality blogging Books BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment CiscoCollab Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

Collaborative Thinking: Social Media & Financial Services

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Lingering Privacy Doubts Over Facebooks Beacon | Main | Social Media & Pharmaceuticals » December 04, 2007 Social Media & Financial Services An article worth reading that outlines the approach taken by two organizations: Wells Fargo entered the social media game when it launched Stagecoach Island in May 2005.

2007 100

Avoid Profile Potpourri

Collaborative Thinking

In parallel - vendors in the unified communications space also have their own versions of rich profiles. There are of course other vendors that have social networking capabilities - some focus on more vertical applications while others have more of a suite or take on an overlay approach.

2009 130

Green Chameleon » Information and Records Management Policy Development Guidelines

Green Chameleon blog articles how-to guides events publications book videos about Information and Records Management Policy Development Guidelines It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure. Knowledge, information and records form a continuum that needs to be managed holistically, and an integrated policy framework helps to support this.

2006 100

Getting Ready For A Next Generation Collaborative Experience

Collaborative Thinking

should not view a process-centric approach as an sign of failure or as an excuse to abandon original goals (e.g., As I mentioned in my previous post on how micro-blogging is expanding our notion of communication, E2.0 Technology sectors we have thought to be adjacent and/or over-lapping (unified communications, social, content, collaboration) are converging into a singular, multi-faceted domain that is deeply inter-twingled.

2010 158

Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Sign In Home KM Topics KM Overview Case Studies About Us Search Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches Page 1 | 2 | 3 | 4 | 5 In APQCs most recent research on knowledge retention and transfer (KR&T) approaches, the primary lesson is that variety is key. Instead, they leverage an array of KR&T approaches designed to fit specific business situations and the unique cultures of their respective organizations.

infoarch: Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

John Tropea - Delicious Collaboration

infoarch About my experiencesas an information architect Thursday, August 14, 2008 Collaborative Thinking: Communication (and Coordination?) The title of this HBS Working Knowledge paper is: “Communication (and coordination?) First the main question of their research: “The basic question we explore asks, what is the role of observable (to us) boundaries between individuals in structuring communications inside the firm?

2008 28

The FASTForward Blog » Awareness Makes a Smart Move with Its Facebook Integration: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Awareness Makes a Smart Move with Its Facebook Integration by Bill Ives May 5, 2008 at 7:12 am · Filed under Enterprise 2.0 We discussed their recently announced Facebook integration through their Awareness Facebook Application Framework. I have also written about how a number of firms have provided a means to integrate social software (aka enterprise 2.0) You can integrate it with your enterprise environment.

2008 28

Bridging the Offline-Online Business Networking Gap

Online Social Networking

I asserted in Social and Business Networking Evolving that the integration of offline and online social and business networking, along with mobile technology , will dominate the social space for years to come. If you and I meet online, we can communicate by phone or by Skype.

Green Chameleon » Who Makes Policy?

Green Chameleon

One of the key enablers in organisation-wide KM implementations is having your policies relating to information management, records management, IT security, privacy, knowledge sharing, etc, all integrated and aligned with each other.

Policy 130

Liberating Voices book published

Making CommunitySense

I was then contacted by Doug Schuler, coordinator of the Public Sphere Project , who asked me to create a Thinking Communities Pattern for their Liberating Voices: a Pattern Language for Communication Revolution project.

2008 130

The Value of Community Ecosystems

Online Community Strategy

Integrate Community Into The Fabric of the Organization. Growth-minded companies are fully embracing community as a concept and integrating community ecosystem development practices into the fabric of their business with great success.

2019 46

Conversations With a Wonderful Client

Full Circle Associates

This is posted at Conversations with Nancy White around the implementation of CIAT’s internal communications strategy and reposted here for sharing! Two particular Liberating Structures might be useful: Integrated-Autonomy ( [link] ) and Generative Relationships STAR ( [link] ).

2015 67

Notes From Cisco WebEx Connect Session

Collaborative Thinking

Need a new architecture and approach. Unified Communications + Web 2.0 + SaaS supported by a network services layer linked to API strategy (based on web services) and Cisco developer services program, etc. Cisco focused on a communication-centric user experience, existing tools (IBM, Microsoft) are more document centric or file centric and historically, asynchoronous. Microsoft integration: with Outlook/Exchange (e.g.,

Webex 100

Blog as an edge zone


When one’s back is protected, others can approach only frontally, making it easy to keep watch and to react, for example, by means of a forbidding facial expression in the event of undesired invasion of personal territory. As a personal space in public a weblog provides a unique opportunity for combining the characteristics of both - being in control and feeling protected in one’s own space (Gumbrecht, 2004) and being exposed to others and open for a communication.

2009 89

UC And ROI: Round2: IBM's Truth And Fiction Example

Collaborative Thinking

the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on.". AND you get a full unified communications platform with an extensive range of capabilities above and beyond only online meetings. It's a very common approach - and vendors should be called on it.

ROI 106

UC And ROI: IBM's Truth And Fiction Example

Collaborative Thinking

Overall - I give IBM 3 Thumbs-Up and 5 Thumbs-Down: The ROI of Unified Communications & Collaboration. Thumbs-Down: The concern I have here is that the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on.

ROI 100

Cisco WebEx Connect Questions

Collaborative Thinking

Integration. Will SharePoint integration include Web Parts (similar to what Awareness has done with its SaaS solution)? What about portlets for integrating WebEx Connect with other portal platforms? What about integration with Lotus Connections, Lotus Notes/Domino, Lotus Quickr? Recommendation: People should be examining Cisco's announcements this week more broadly that just a SaaS Collaboration/Web 2.0 play and/or as an update on its UC/video/telepresence efforts.

Webex 100

More Thoughts On Social Presence

Collaborative Thinking

Any social presence platform would clearly need to include a policy management component that would integrate with security and identity management systems within an enterprise to support authentication, authorization and related demands (e.g. any social presence platform will need to be secure, integrate with existing infrastructure, and support some type of federation model for interoperability with the external world.

SIKM community presentation

Digital Habitats

All: tech & communication converge and then diverge one after another. All: Taking a developmental approach – the path to tool usage as important as destination. How do we integrate the tools and platforms that one community uses (or integrate the outputs that are generated)?

2010 159

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

Thoughts On Salesforce & DimDim

Collaborative Thinking

The industry views IM as an infrastructure service (rather than an application tool) and as a feature-set within a Unified Communications platform. Integration requires vendor cooperation to deliver a supportable configuration. In many situations, organizations need to monitor, log, audit, and keep for historical purposes, IM session information to satisfy communication, compliance or other regulatory policy. Application Integration. e-learning/LMS integration).

DimDim 133

Enterprise Social Software Will be Pervasive by 2016 - Perhaps

Portals and KM

 He notes that according to Forrester, will grow strongly in the coming years, surpassing the demand for more traditional communications and collaboration products, The latter point is an interesting one.    To quote Forrester directly, “By creating a social layer between information workers and the applications and communications infrastructure, social enterprise apps will overcome the adoption malaise that has affected UC&C.

2016 169

Cisco Expands Its Cloud Collaboration Strategy

Portals and KM

In the upper left is Communications where Cisco a market leader.  As Murali expressed, it now more “who” than “what” than shapes communication. Here Cisco is taking an integration and partnership strategy. There is also integrated calendaring and scheduling.

Cloud 182

Influence | Forum One: Internet Strategy, Social Media, User Experience and Web Site Development


Read More » Online Approaches for Inviting and Collecting Public Input Joe Pringle in Influence 4 Jun 2010 I was invited to present last week at the University of Marylands Human Computer Interaction Labs workshop on Government and Social Media. Read More » Entrepreneurship and Internet Diplomacy in the Muslim and Arab World Sarah Hassaine in Influence 17 May 2010 When President Obama took the stage in Cairo, Egypt last year, millions tuned in to hear his approach for improved U.S.-Muslim

2010 40

Moxie Spaces Enhances Customer Engagement

Portals and KM

Spaces converges customer communications with employee collaboration into a single offering that I think is a great idea. Moxie has taken this a step further with an integration of these domains. But this is a product that is integrated with the externally facing one.

Custom 141

Introducing literate modeling

Making Sense With Facilitated Systems

Despite the claims of some, I don't think there's one right way: I think we need a diversity of approaches. As others have said , literate approaches link the thinking required to explain a model (or a program) to other people tightly to the model (or program) itself; the model flows from the thinking and writing instead of the writing becoming partially a reverse engineering of the model code. Tags: productivity system dynamics simulation problem solving communications

Model 35

Notes on "Social Business: Moving the Business Needle Forward" at AusLUG 2013 - Chris Crummey, IBM

Michael Sampson - Currents

For social areas - social networking, social analytics, social content, and social integration. It's integrated and seamless by design. -. integrating Connections into Notes 9 Social Edition, Microsoft Outlook and Office, and Mobile Clients. Various Microsoft customers say, "IBM integrates better with Outlook and Internet Explorer than Microsoft does." Want to integrate other applications into there. On the new Sametime - "social communications". -.

2013 146

Change Leadership Challenge 4: Meaningful Employee Participation

Partnering Resources

Get advice from this advisory group on specific decisions about implementation and approach. You can use surveys to help gauge how well employees are adopting new behaviors, applying new procedures, integrating change into their daily work, or progressing over time.