Thinking About How Real Workers Use New Collaboration Tools – the Ford Approach

Michael Sampson - Currents

Among other changes, he comments on the new approach Ford IT took with helping users understand how to make use of the various tools available to them in their work: Many IT departments have had to cut back on their help desk and user support in recent years and have ended up leaving users to their own devices — figuratively, and even literally in some cases. There are the traditional office productivity tools like instant messaging and email and [Microsoft] Office.

2014 120

Is SharePoint "Worth It" as a Collaboration Tool? - Joe Shepley

Michael Sampson - Currents

Joe Shepley, the VP and Practice Leader at Doculabs asks whether firms should be using SharePoint 2010 as their collaboration platform at all: " I’m in the middle of a series on SharePoint collaboration. In the first two posts, I focused on why SharePoint collaboration fails and how you can take steps to ensure that it succeeds. It's awesome to meet someone else who is willing to ask similar questions on the topic of using SharePoint for collaboration.

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

Telligent is an enterprise collaboration and community software company that offers a social software suite for both public and internal-facing online communities. You can also use these tools to track what is going on outside the enterprise on the Web.

Effective Collaboration: Chaos in Collaboration: Integrating Collaboration Tools (Part 4 of 5)

John Tropea - Delicious Collaboration

Michael Sampson Improving the Performance of Distributed Teams Navigation Home Resources Library Currents (the blog) Seamless Teamwork Our Approach About Michael Sampson Contact Us « Chaos in Collaboration: The Changing Locus of Collaboration (Part 3 of 5) | Main | Open Text Embraces Enterprise 2.0: Post-Publication Collaboration » Chaos in Collaboration: Integrating Collaboration Tools (Part 4 of 5) This is Part 4 of the Chaos in Collaboration series.

Establish a portfolio of collaboration tools

John Tropea - Delicious Collaboration

Step Two Designs Beyond The Idea Skip to content Home Blog About us Contact Us Home > articles > collaboration > Establish a portfolio of collaboration tools CMb 2007-19 Establish a portfolio of collaboration tools Written by James Robertson , published November 5th, 2007 Categorised under: articles , collaboration , enterprise 2.0 , intranets There is no one-size-fits-all solution for collaboration needs within an organisation.

2007 28

Enterprise Micro-Messaging: Standalone or Integrated with Comprehensive Collaboration Platform? Or Both?

Portals and KM

Here is a post on the collaboration platforms that are integrating micro-messaging. Is there a role of both approaches in parallel with different functions? I have dropped the names and the names of companies (to protect the innocent) and vendors as this is a general discussion that goes beyond individual tools. First Commenter : “We’re really interested in using (micro-messaging tool) and have a few people on it already. They are certainly not tool specific.

Teambuilding 2.0

The Bumble Bee

Recently I ran across a New York technnology company GoCrossOffice pioneering a more novel approach. GoCrossOffice integrate both virtual and physical elements into their team games. Tags: Online Collaboration Tools

2008 142

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities. emerged, the collaboration market was pretty stable from a technology viewpoint. While people used e-mail to collaborate, technically e-mail was considered a messaging tool. Collaboration technologies included discussion forums, web conferencing, and virtual workspaces.

2012 168

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

related solutions will expand from social network sites to social applications hosted on the social network site itself and social networking services capable of adding social context to productivity suites, collaboration tools, enterprise portals, business processes, and mobile applications. was arguably tool-based (e.g., This effort will not go to waste since these types of integration capabilities (e.g., integration with CRM, ERP, supply chain, etc).

2011 157

Crocodoc Makes It Easier to Work with Online Documents

Portals and KM

Here is a useful tool. To help us better work with online documents Crocodoc provides an HTML5 document viewing and collaboration tool that operates out of the cloud. There are a number of commercial tools devoted to this need but now it comes as part of Crocodoc.

2011 158

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

This has some integrating implications and possibilities for connecting this information with organization’s relationship management database – but more about that later. The tools we use to do that will need to inter-operate.

Google 264

News Updates (September 1, 2009)

Michael Sampson - Currents

You probably know Zoho as a SaaS company with enterprise collaboration and productivity tools. There are a number of very good tools that have similar functionality. However, as a consumer you need to do your homework and ensure that you're choosing the tool for the right reason: it meets your business requirements. Tokbox integrated EtherPad into its video-chat service, for real-time document collaboration. Zoho and VMWare.

2009 109

Technology Review Finally Talks about SharePoint - But Gets the Data Wrong

Michael Sampson - Currents

MIT Technology Review has been looking at collaboration approaches and tools during March, and has finally devoted an article to SharePoint. " The collaboration tools discussed this month in Business Impact all have one thing in common. For example, Outlook/Exchange have calendaring capabilities, and so does SharePoint 2007 and 2010, but the integration is terrible. Collaboration SharePoint

2011 126

5 Reasons Why Corporate Social Tools Fail - I Agree with Some, Question Others

Michael Sampson - Currents

Aliza at GigaOM outlined 5 reasons why corporate social tools fail , and what to do about it: " While millions of people interact daily in public-facing social media channels, there are a growing number of internal social media solutions for the enterprise, becoming modern-day intranets of sorts. And why might trying to bring social tools inside your gated corporate walls fail? On lack of access to external tools, mmm, probably not that big of a deal.

2011 114

harmon.ie Expands Its Social Email Offering to Include Lotus Notes

Portals and KM

provides a cross-platform suite of enterprise collaboration products designed to boost user adoption of dominant enterprise collaboration tools. Provides Social Email to Help Drive Enterprise Collaboration Adoption ). harmon.ie

Clarizen Moves Beyond Online Project Management

Portals and KM

Clarizen provides applications to support work tasks within the enterprise and I first wrote about them in 2008 (see Clarizen: Collaborative Online Project Management for Small-Midsize Businesses ).  In addition, some of the tools make project planning too complex.

Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

supremacy, but their business impact when effectively implemented to enable collaboration in support of business strategy. Alcatel-Lucent- An Implementation Approach to Follow. The Dawn of Emergent Collaboration ”. tools from Web 1.0

2012 169

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities. emerged, the collaboration market was pretty stable from a technology viewpoint. While people used e-mail to collaborate, technically e-mail was considered a messaging tool. Collaboration technologies included discussion forums, web conferencing, and virtual workspaces.

2012 100

News Updates (August 11, 2009)

Michael Sampson - Currents

for Collaboration. Tarn explores the collaboration capabilities of Alfresco 3.2. I think the fact that the wiki and blogging tools are fairly basic is a good thing. I need to better understand how Share and the main Alfresco Explorer tool are integrated because we heavily use the document management tools in Alfresco Explorer. Document Collaboration for Risk Mitigation. Praura released a white paper on the use of document collaboration tools. "

2009 109

SpringCM Moves Beyond Content Management

Portals and KM

SpringCM also provides templates to ease the task of creating custom work support tools. To facilitate the use of the case management approach, SpringCM has implemented a checklist model.    They did some research on the best approach and I agree with their selection.

2011 151

Community Input: SharePoint 2010

Collaborative Thinking

Many organizations have invested in Microsoft Office SharePoint 2007 as strategic infrastructure for content management and collaboration. However, the market responded negatively to the social tools included within MOSS 2007. Atlassian, NewsGator) whose products integrated into SharePoint in ways that alleviated some of the worst functionality (e.g., wikis and communities) filled gaps in social tooling. Tags: Social Networking & Collaboration social_media

2010 146

Lotusphere 2011 Notes: Future of Social Business – Rest of the Story

Portals and KM

Charlie said a major part of his role is to make it easy to integrate Lotus technology and add more social to apps.    They are providing for more collaboration around cases.with such things as IM and shared comments and case history.

2011 182

News Updates (February 2, 2010)

Michael Sampson - Currents

Encore's Attorney Document Review Service is part of its fully integrated discovery services offering spanning the entire discovery lifecycle and is designed to help clients materially reduce the cost of discovery without sacrificing quality. SAP Collaboration Beta. SAP is about to released the beta of 12Sprints, its new collaboration tool. Apps Store for Google Apps. Google is planning to release an App Store for its Google Apps service. "

2010 104

Lotusphere 2012 Notes: Social Business for SMBs

Portals and KM

Roxanne said their students and employees are pushing for more social tools and also BYOD. Ken said their goal is to make sure people are productive and take a very social approach that is different from the legal industry in general. Lotus Notes is their main collaboration tool.

2012 182

Blog>> The Information Lifecycle

Green Chameleon

These thoughts are very valid for global activities, though we are starting in our company to look at a second approach: implement knowledge sharing in people’s daily activities without imposing additional work. The base for this approach is to look at the ‘Information Lifecycle’, how is information created from first drafts to published final documents. This context helps to make the collaboration tool appealing and valuable.

2011 150

Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

supremacy, but their business impact when effectively implemented to enable collaboration in support of business strategy. Alcatel-Lucent- An Implementation Approach to Follow. The Dawn of Emergent Collaboration ”. tools from Web 1.0

2012 116

The Seven Habits (??) of Highly Effective Collaborators - Think Organizations, Not People

Michael Sampson - Currents

Hyoun from Aberdeen proposes a list of seven habits that highly effective collaborative organizations enact: ". These companies averaged a revenue loss of 7% last year and had very little quantitative value associated with their collaborative efforts. They tended to reply on traditional telecom, mobility and web portals for collaboration to the exclusion of social business software and content management solutions. partition collaborative goals into appropriate categories. -

2011 124

The Art of Collaborating Effectively in Virtual Teams

Elsua

Plenty of people say that collaboration is not an easy task, whether face to face or whether remote, but certainly it looks like collaborating effectively online still presents a good bunch of challenges and issues, and Aliza’s article surely highlights some of the most relevant ones.

Notes from the Janders Dean Law Firm Knowledge Management Conference (August 12, 2010)

Michael Sampson - Currents

There was some discussion with audience members around integrating different parts a law firms to make a unified whole. The integration of KM and BD is critical because clients want to see a demonstration of expertise before signing up with a particular law firm. It was a wide ranging discussion about intra-firm collaboration. HighQ Solutions provides dealrooms, collaboration tools, publishing and marketing, and consulting and strategy services.

2010 117

Oracle Beehive 1.5: Still A Work-In-Progress

Collaborative Thinking

Last week Oracle announced enhancements to its nascent collaboration platform, Beehive. Team workspaces, web / video conferencing, and integration with desktop productivity tools (including Windows Explorer) were the among the list of improvements cited in the press release. David Gilmore, founder of Tacit, is now Senior Vice President, Collaboration Technologies, Oracle (focused on Beehive). Beehive Collaboration Software. client integration, shared presence).

2009 100

Novell GroupWise 8 Brings Enterprise 2.0 Capability to Personal Productivity Functions

Portals and KM

I have visited Novel l and written about they use wikis within their own enterprise (see Making Wikis Work at Novell ) So I was interested when they approached me about a new product in the enterprise 2.0 People are still wedded to email for many communication and collaboration functions.

Saba Social Left Out Of IBM Deal

Collaborative Thinking

One technical/tactical workaround would be for Saba to deliver modules that integrated within Lotus Connections (via a plug-in/widget of some sort, or through Connections' REST and other programmable interfaces). Overall, it still strikes me that this deal makes it harder for Saba to sell its own social networking approach into IBM shops. The companies are combining expertise to offer organizations a threefold approach to people management.

IBM 100

News Updates (January 22, 2010)

Michael Sampson - Currents

Another approach is to divide project duties between team locations so that tasks requiring frequent interaction are handled by team members with overlapping hours. Box.net added an integrated file viewer to its service, enabling users to view files in the browser without having to open the actual authoring application. " In recent years, Newsgator has transformed into a collaboration provide that is clearly focused on integrating with Sharepoint.

2010 109

News Updates (March 10, 2009)

Michael Sampson - Currents

CorasWorks released the Beta of Breeze, a hosted collaboration service built on Microsoft SharePoint, and combined with other CorasWorks tools. The Breeze environment integrates an intranet, portal, and extranet and contains more than forty-plus business applications and processes that flow across 7 departments of an organization. tools may indeed improve productivity. GM's Collaboration Strategy. Leveraging Virtual Teams and Social Tools Forum.

2009 89

A Look Under-The-Hood Of A Field Study: "Research In Context"

Collaborative Thinking

I've posted previous project status updates but I wanted to also provide additional background information on "Contextual Research", (a Burton Group term), which defined the structure and approach used in the study: What is Contextual Research? Contextual Research (CR) is a people-centric approach towards gathering data from the field and using it to formulate research positions and recommendations that support the IT strategies of Burton Group clients. Tooling.

2008 100

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

Requirements Here’s a list of companies that provide collaboration platforms with turn-key social features for ‘instant’ community. These tools may have social networking features, that’s optional, but should certainly scale to it.

2008 58

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

It’s somewhat relevant as Om Malik has now asked a rhetorical question if Social Network tools are just a feature of website. This is software you can brand and integrate tightly into your existing domain. Web Crossing Social networking and collaboration suite. approach !

2008 55

UC And ROI: Round2: IBM's Truth And Fiction Example

Collaborative Thinking

the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on.". They typically use real-time collaboration tools that are included within their call center suites and/or CRM applications. It's a very common approach - and vendors should be called on it.

ROI 106

Lessons Learned from the Océ SharePoint Implementation

Portals and KM

I am cross-posting them on this blog as I think they represent a sound approach. The effort began as an IT initiative when the new CIO determined that SharePoint should be the enterprise standard for collaboration in order to provide a common and more robust platform. Jan mentioned that with SharePoint they were able to fill the gap between publication and collaboration. Their intranet served as the main publication platform but it had no collaboration capabilities.

UC And ROI: IBM's Truth And Fiction Example

Collaborative Thinking

Overall - I give IBM 3 Thumbs-Up and 5 Thumbs-Down: The ROI of Unified Communications & Collaboration. Thumbs-Down: The concern I have here is that the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on.

ROI 100

Challenge: SharePoint and NGOs/NonProfits -go or no go? | Full Circle Associates

Nancy White

Are the silos and folder metaphors and the organizations that choose them too antithetical to my understanding of collaboration? And, “collaboration&# can hardly grow beyond “sharing&# within those buckets.

Response to "SharePoint 2007: Gateway Drug to Enterprise Social Tools"

Michael Sampson - Currents

Last week Thomas Vander Wal trashed SharePoint as an enterprise social computing platform in a blog post entitled SharePoint 2007: Gateway Drug to Enterprise Social Tools. Actually, I argued a similar line in my January 2006 article entitled Whose Fault Is It When Collaboration Software Sucks (mainly about Lotus Notes). have shifted from a tooling focus to a strategic focus -- which has always been a bugbear of mine. Pillar 7 (collaboration auto-discovery).

2007 134

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Home About Contact Categories About blogosphere about france About me About this blog Books I read Case management Collaborative practices Communication Communities Corporate blogging economy enterprise 2.0 Most organizations are not comfortable with this approach.

2011 61