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Enterprise Collaboration Architecture from Cisco that Goes Beyond Technology

Portals and KM

Cisco provides a Collaboration Services Group that is not tied to Cisco products but helps clients with a vendor independent approach. Conference sent me a useful white paper by one of his colleagues, Joe Moran, Transforming Collaboration through Strategy and Architecture. This is not surprising as I heard elsewhere that in 2009 more content was created than in the history of content and that the same thing had happen the year before.

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Hack: Social Architecture (a manifesto). The result is a new balance between hierarchy and community that is called social architecture. The new Organizational Change Management is called Social Architecture. His contention is to work with tribalism, not against it.

Share2010 Session: Lynn Warneke from Pearson Australia Group on "Monster Moves: How One Information Architecture Successfully Brought 8 Businesses Together"

Michael Sampson - Currents

Lynn Warneke, Head of Digital Technologies at Pearson Australia Group, talked about the value of an integrative information architecture, and the value it created at Pearson. Key points: The overall programme that Lynn led had 9 workstreams, but Lynn only talked about the SharePoint 2010 information architecture workstream. Used a variety of IA techniques - requirements workshops and interviews, content audit, staff surveys, and more.

Collaborative Thinking: Tagging Beyond Content: Applications & People

Collaborative Thinking

» March 28, 2006 Tagging Beyond Content: Applications & People This post was originally contributed at CollaborationLoop. Tag buttons added to browsers could be used to tag application-related data in the same manner that they are used to tag content. Tagging applications would likely have to capture key metadata about the record being processed and store the resulting tag data in a manner similar to content-centric tags.

2006 116

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

s products also includes enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI.

Publishing Enterprise Content To Facebook

John Tropea - Delicious Social Network KM

Day: Peripheral Vision: Detecting the Weak Signals That Will Make or Break Your Company Subscribe to this blogs feed « Unified Communications & Collaboration on Urgent Patient Cases | Main | Social Media Learning Curve » November 28, 2007 Publishing Enterprise Content To Facebook Innovative, perhaps foreshadowing things to come. The platform allows content-oriented Facebook applications to easily be developed using the content services provided by Alfrescos core platform.

2007 28

The FASTForward Blog » Awareness Makes a Smart Move with Its Facebook Integration: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Awareness Makes a Smart Move with Its Facebook Integration by Bill Ives May 5, 2008 at 7:12 am · Filed under Enterprise 2.0 We discussed their recently announced Facebook integration through their Awareness Facebook Application Framework. I have also written about how a number of firms have provided a means to integrate social software (aka enterprise 2.0) Awareness comes to the table with a single architecture for all forms of user-generated content (e.g.,

2008 28

Facilitation tips for improvisers

Viv Mcwaters

I can also imagine it could become boring doing the same format over and over (even when the content is improvised!) Play with formats, try out new approaches, remembering the constraints of the form. There’s an underlying architecture to different performance types, just as there’s an underlying architecture to facilitation approaches.

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

More accurately, we might describe this type of platform as a social network site ( Reference Architecture For Social Network Sites ). This effort will not go to waste since these types of integration capabilities (e.g., And if you have a lot of really interesting information locked up in that platform, it’s pretty natural to want to integrate that information within other systems where it can be helpful. integration with CRM, ERP, supply chain, etc).

2011 157

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Other technologies such as portals, search, content management, instant messaging and presence tools helped round out the typical collaboration manifest (even though they were not technically collaboration tools per se). Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience.

2012 168

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

Well, for one thing, it gives them an aggregate view of all the content their “fans” are posting on Google+. But here’s where the Google+ architecture really starts to shine through. Don’t forget – Google is a master of content analysis.

Google 264

My KM World 2010 and Enterprise Search Summit 2010 Notes: Peter Morville on Making Maps for Knowledge Discovery

Portals and KM

In this talk, Peter Morville defines a pattern language for search and discovery that embraces user psychology and behavior, cross-channel information architecture, multisensory interaction, and emerging technology. Peter said that as he encounters intranets he often sees strange architecture with components simply added on in a random pattern. What we find changes our approach if we are sensitive to our discoveries.  There is a lot of cross media integration.

2010 130

Community Input: SharePoint 2010

Collaborative Thinking

Many organizations have invested in Microsoft Office SharePoint 2007 as strategic infrastructure for content management and collaboration. Atlassian, NewsGator) whose products integrated into SharePoint in ways that alleviated some of the worst functionality (e.g., Burton Group research on enterprise social networking in 2008 found that organizations were tired of tool-by-tool approaches when it came to social tools (blogs, wikis, social networking).

2010 146

Interconnected Business Trends from Michael Fauscette

Portals and KM

I have been following  Michael Fauscette  on Twitter for some time and enjoy his updates, many include links to helpful content. Like many other firms we chose to offer a cloud solution and a services approach for the flexibility we can offer and the simplicity that our clients face in terms of technical implementation.    In 2008 more digital content was created than in the history of content and then the same thing happen again in 2009.

2010 126

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Other technologies such as portals, search, content management, instant messaging and presence tools helped round out the typical collaboration manifest (even though they were not technically collaboration tools per se). Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience.

2012 100

News Updates (September 4, 2009)

Michael Sampson - Currents

Email communications are not readily shared across content collaboration platforms. In its next evolution, email will remain at the heart of communication but it will be tightly integrated with a variety of collaboration approaches. For example, any email content can be shared through any social networking mechanism with a single click. Conversely, social networking content can be immediately published for a pre-defined email community. EtherPad History.

2009 109

Interconnected Business Trends from Michael Fauscette

Portals and KM

I have been following Michael Fauscette on Twitter for some time and enjoy his updates, many include links to helpful content. Like many other firms we chose to offer a cloud solution and a services approach for the flexibility we can offer and the simplicity that our clients face in terms of technical implementation. The Darwin Awareness Engine™ can aggregate content across the networks that a business sets up or you can look within individual components of these networks.

2010 100

Implementing Wikis in the Age of Enterprise 2.0 at Océ

Portals and KM

Samuel is located in the Netherlands and his responsibilities include both the information architecture for structured information in applications such as PLMS and SAP and the unstructured information in places such as email and knowledge management programs. It makes so much sense to have these two information sources under the same architectural leadership. Lots of people in the R&D group use it, if only to read the content.

Share2010 Session: Arvind Sampath from Sinclair Knight Merz on "Knowledge Management, Collaboration and Sinclair Knight Merz Strategy for Success"

Michael Sampson - Currents

Kitchen staff and a band work together to create great content again and again. Building on success - created a KM information architecture, and KM and collaboration. How did you decide training approach? Lots of different training approaches and needs. No, not using SharePoint for engineering document control - it doesn't offer what we need (transmittals, CAD integration). We purchased a third-party add-on that integrates with SharePoint.

2010 114

Circling Around To KM

Collaborative Thinking

or the dreaded "KM Architecture" (there might be one or more - but it is not an IT architecture in the traditional sense - I would consider a patterns-based argument for KM though). search, content management, portals. It began with search and content management systems, then portals, and now it's rooted in social software (if one limits social software to blogs, wikis, tags/bookmarks, feeds and social networking). Rather, it is an integral part of what is learned.

KM 100

News Updates (June 12, 2009)

Michael Sampson - Currents

Our SharePoint group focuses on the challenges involved in such projects for the project managers; those responsible for managing content and other profiles critical to the successful outcome of SharePoint projects. Typical member profiles: those responsible for content, processes, strategy and organisation. The new connector to Outlook will allow software and service integrators like LTech “rip out the back end” while preserving the Outlook client for users who want to keep it.

2009 89

Lotusphere 2011 Notes: Opening Session

Portals and KM

Having an open architecture is the way to be social. They have been doing this approach for some time.    AFL uses a portal a single point of entry that provides a role-based content. Part of this is increased integration, even with Exchange.

2011 179

Oracle Beehive 1.5: Still A Work-In-Progress

Collaborative Thinking

Team workspaces, web / video conferencing, and integration with desktop productivity tools (including Windows Explorer) were the among the list of improvements cited in the press release. Beehive Platform (platform services including security, policy management, integration, object model, admin functions, and interfaces to related Oracle technology). As applications integrate with Beehive services, the unified object model within Beehive will provide contextual consistency.

2009 100

Collaborative Thinking: Info 2.0: Harnessing the power of Web 2.0 and Enterprise Mashups

Collaborative Thinking

Webcast Notes (I assume that replay information will appear at the site): The Good Need to move way from rigid applications to a more free-flowing approach is correct (synergistic with emergence, user-generated content, architecture of participation and other trends re: Enterprise 2.0) Interesting idea on creation of specific data feeds (perhaps different than normal content-centric feeds) to help with mashup scenarios.

Mashup 115

As the Knowledge Hub faces closure, might a creative Twitter mob help with re-invention?

Social Reporter

There were high hopes in 2009 that it would integrate with other social media, and also enable conversations with wider publics. The likely result of the current approach is that the Knowledge Hub will just close, or drift into some further iteration that will be less satisfactory than the current setup. As Steve Dale, Harold Jarche and others argue, in future digital literacy will involved the ability to seek, sense and share content across many spaces.

2013 159

My KM World Session Notes: Creating a Semantic Infrastructure Platform

Portals and KM

In the early days of KM, there were numerous attempts to utilize information technologies and approaches (search, taxonomies, etc.) However, today, with a rich array of text analytics and knowledge platform software, we are in a position to support real knowledge creation and sharing, but only if we approach it with the right foundation. Ideas and content structure is the first. You need to look at all the content, its structure and how it is used.

2011 116

Notes on "Apply Strategy and Governance to Social Computing Initiatives" (NewsGator)

Michael Sampson - Currents

Stacy said this should be connected to the IT development framework and architecture processes. Governance is NOT: - just about managing content. just about architecture. 3) Faster, more strategic decision-making about tools, resources and content. (4) They found that the greater ease of publishing increased the amount of content contributed. Put the community generated material directly next to the relevant community content. Measurement approach. -.

Oracle's View On Enterprise 2.0

Collaborative Thinking

Atlassian, Connectbeam, Jive, Socialtext, Telligent, etc) as well as traditional collaboration and content platform players (e.g., Thumbs-up: The idea that the platform must have a modular architecture gets us closer to the concept of a "digital environment" vs. a single vendor platform. The collaboration story could be explained better - native services are good but also reinforce the idea that the modular architecture supports third-party capabilities as well.

Circling Around To Enterprise 2.0 Again

Collaborative Thinking

Locking your data up in some wiki that has no data architecture, no services interface, no meta model and meta data model. The 2007 release was arguably the first concerted effort to deliver an integrated platform, adding additional components along the way. Few organizations back in 2003 adopted a formal enterprise-wide, top-down approach. File-based workspace models regardless of product have an inherent problem as they scale (content, people).

Lessons Learned from the Océ SharePoint Implementation

Portals and KM

I am cross-posting them on this blog as I think they represent a sound approach. Earlier, I wrote out their micro-messaging , wiki experiences , and enterprise information architecture. On their site visits, the other firms suggested this approach. If a group approached them wanting a particular tool, they would first look to understand the business drivers and then pick a tool that supported these needs.

NewsGator Offers Social Sites ™: A Comprehensive Enterprise Social Networking Suite | The AppGap

John Tropea - Delicious Community

NewsGator has always been close to Microsoft as their RSS reader integrates with Outlook. and Ashley walked me through the many components of Social Sites that can be integrated with SharePoint. You can see aggregated tag clouds, relevant/popular content and active users.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Build your community today and start generating incremental revenue from user generated content.&# with security, control, and content moderation. approach !

2008 55

Presence Is Too Important To Leave To UC Vendors

Collaborative Thinking

But the major bone of contention going forward into UC is presence and the need to "federate" presence engines. ve talked about presence as an independent architectural domain within UC for some time (circa 2004 as I best recall).

News Updates (June 24, 2009)

Michael Sampson - Currents

Today, we officially launched and released a fully integrated micro-blogging tool into the Central Desktop platform. The Status Update feature accommodates our customers desire to integrate Twitter-like functions into their day-to-day activities, but for business, and more secure, and within Central Desktop. Here at we believe sharing should be simple, and we talk to people daily about how they share content. Central Desktop Status Updates.

2009 89

Collaborative Thinking: Why Is Social Software So Important?

Collaborative Thinking

In a June 2004, Tim O’Reilly coined the term “ architecture of participation ”(AoP) to describe systems designed for user contributions. The phrase “form follows function” is an architectural and design principal that is also very applicable to the software industy.

Green Chameleon » Wiki Tricks

Green Chameleon

From Industry Week (via Maish ) there’s some sensible advice about integrating wikis into the business activity and essentially creating macros or templates for commonly anticipated tasks (eg minutes of meetings). Where they offer most promise is where they are integrated “into the flow&# of normal work. I have the same approach but in my experience 7 groups… By Tim Suoer great, such a fun United Nations group.

Wiki 100

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

List of companies that provide collaboration platforms Alfresco “Alfresco is the leading open source alternative for enterprise content management. Drupal “ is the official website of Drupal, an open source content management platform.

2008 58

F-Suites for C-Suites: 4 Futures Thinking Toolkits To Help C-Suite Leaders Thrive in a World of Change « emergent by design

John Tropea - Delicious Faciliatation

Skip to content. We ARE capable of expanding our thought architecture to accommodate the imagining of new models and “crazy ideas” that actually just might work. The “worldview” that is creating this present systemic approach. ( emergent by design.

2012 75

Persistent Group Chat in Office Communications Server R2

Collaborative Thinking

Live Meeting has an auditorium metaphor (as do other web conferencing tools) yet there does not seem to be any alignment or integration between the two - should there be? Am I creating another document island where storage and content management are going to be a concern? Maybe eclipsed is too harsh - but it seems like there are different architectural models now. In August, 2007 Microsoft announced its intent to acquire Parlano.

Chat 100

Tom Vander Wall Nails My Sharepoint Experience | Full Circle Associates

Nancy White

To maximize the power of networked interaction, you need a networked architecture. The organizations that have successfully implemented SharePoint have good connectivity, robust IT and support teams and usually have a strong content management (file sharing) practice. Visual Meetings Arrives at The Grove

John Tropea - Delicious Faciliatation

My Strategic Visioning Collaborators Ive included this photo album of some of the people in The Groves associate network that use our facilitation and Strategic Visioning methods integrally in their work.

Collaborative Thinking: Microsoft Announces FeedSync But Its Strategy Remains Un-Syncd

Collaborative Thinking

But I wish Microsoft would fix some of the more basic gaps and glaring holes in how it is approaching XML feeds and feed syndication in general. SharePoint exposes a lot of information via RSS feeds but apparently has no support for Atom - in fact, Microsoft seems to be very unclear on its support for Atom and perhaps might prefer to play with RSS extensions that muddy the waters given RSS is essentially an architectural dead-end.

2007 100

Collaborative Thinking: Of bread, butter, cheese, and mousetraps.

Collaborative Thinking

So a good way to look at it would be "these functions are as if my own internal IT team built them" If you take that approach - then you might be very happy to deploy these extensions and improve what Microsoft delivered out of the box. If CodePlex is not your "cup of tea" then you can look for third-party vendors that have integrated their social software tools with SharePoint.

2008 106