Towards A More Participatory Culture: Enterprise Q&A

Collaborative Thinking

In October of 2011, AIIM (the Association for Information & Imaging Management, a non-profit research, community and educational association), published a survey-based report that examined social business and Enterprise 2.0 One of the more interesting data points and trending analysis I found intriguing was a growing interest in a class of social application AIIM refers to as “Enterprise Q&A”. Why the growing interesting in Q&A applications? Enterprise 2.0

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Boston E20 Notes: Designing Social Applications

Portals and KM

I am pleased to be back for my sixth Enterprise 2.0 I attended session - Designing Social Applications " a panel session led by David F. Here is the session description: “Part of becoming a social enterprise is understanding what makes social applications work, both for purposes of selecting commercial applications and for designing their own. They talked about applications beyond marketing and inside the enterprise

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Trending Sources

Enterprise Social Software Will be Pervasive by 2016 - Perhaps

Portals and KM

The Forrester report, Social Enterprise Apps Redefine Collaboration , predicts that enterprise social software twill become a $6.4   To quote Forrester directly, “By creating a social layer between information workers and the applications and communications infrastructure, social enterprise apps will overcome the adoption malaise that has affected UC&C. It also means that there is an important technology component to enterprise 2.0

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Share2011 - On the Exhibition Floor with Nintex Workflow

Michael Sampson - Currents

Nintex is exhibiting at Share 2011, showing off its Workflow 2010 product for SharePoint. Key ideas: - Drag-and-drop creation of business applications, using a browser, within SharePoint. You can also connect to other enterprise applications - eg.,

Using Drupal for Enterprise Grade Web Publishing

Portals and KM

I have been writing about the capabilities of Drupal, primarily as supported by Acquia, for some time (see for example, Acquia Provides Drupal Commons to Support Open Source Enterprise Collaboration ) My friend Geoff Bock recenlty report a report on Enterprise-Grade Web Publishing with Drupal that he summarized in his blog post, Why Publishers Should Care About Drupal. 

The value of what you write and the value of conversational data « Enterprise 2.0 and the collaborative workspace

John Tropea - Delicious Collaboration

Enterprise 2.0 Applying the tools and mindset now available on the Internet’s Social Network arena in the Enterprise in a dynamic collaborative workspace allow us now to come closer to that vision than ever. Consider these claims from Developing intelligence in the Enterprise 2.0

Newsgator Integrates Social Software into Core Work Process

Portals and KM

NewsGator is a long time Microsoft partner for enterprise social on SharePoint with millions of active users of its Social Sites offering. Below you can see a sample workflow request.   Social Sites can work with the enterprise apps in two ways.

My Enterprise 2.0 Toolkit Q1 2010

Evolving Web

Lately I've received several requests for my most current Enterprise 2.0 The applications listed here are my core, I use them several times a day. Enterprise 2.0 toolkit. I've hesitated writing it down because it really does seem to change from month to month.

News Roundup – Microsoft SharePoint Conference 2014

Michael Sampson - Currents

Nintex customers are “ are embracing the Nintex mobile and cloud-based digital forms, together with the workflow systems, to drive efficiencies within operational processes and to enable a stronger management support framework. “ Speech Search, which is unique to Qumu’s enterprise video platform, is a revolutionary way to organize and ingest information from videos. Nintex Workflow for Office 365 won three awards, and Nintex Forms for Office 365 won two awards.

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Integrating the Interactions with the Transactions

Portals and KM

I recently read about the Five Top Challenges of Integrating Social Media Data with Business Applications by Elias Terman on the CTOEdge. The five were: social data streams overwhelm enterprise applications; unstructured social media data is difficult to manage; new access methods and standards; data quality and quantity; the elephant in the room: Big Data. He, in turn, quotes a post by Laurie Buczek, The Big Failure of Enterprise 2.0 For enterprise 2.0

Collaborative Thinking: Marketwire Unveils Social Media 2.0

Collaborative Thinking

Marketwire, a full-service newswire and communications workflow solutions provider, today introduces Social Media 2.0, Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Yahoo! Nokia?

More on Enterprise Twittering & Dr. Vaine on Corporate Blogging

Green Chameleon

What existing workflow or tool will Twitter replace or enhance within your law firm? (or It does not have to be a tool replacement but the tool should address some workflow to add value, even if it is a transformative application. Mary also pointed me to this great video on blogging within the enterprise. I recently discovered Mary Abraham’s blog, Above & Beyond KM , as we are going to be on a panel together. She is both a lawyer and a knowledge manager.

An Enterprise Social Media Platform Feature List

Web Social Architecture

We did an internal exercise recently that produced a list of the advanced features we think are crucial for a successful enterprise social media platform. The idea is that functionality for user participation across every owned venue should draw upon a central system, enabling a multifaceted approach to CRM, data analysis, reporting—and ultimately leveraging distributed corporate efforts to generate enterprise business intelligence. Tags: Enterprise Technology

Jackbe Releases Presto 3.0 and Opens Enterprise App Store

Portals and KM

A few months ago I covered Jackbe’s preview of this release (see JackBe Provides Enterprise Mashup Platform on the Cloud and Previews Presto 3.0). First, we discussed the Enterprise App Store.   Mashups are one of the key building blocks of enterprise 2.0

The Further Integration of Cloud Services

Portals and KM

SaaS provides a cloud-based version of an application.  PaaS offers an application development platform for building and hosting customized applications that are tuned specifically for an enterprise’s requirements. This is the start of other tech week on this blog.

Moving to a Multi-Vendor Approach to Handling Today’s More Complex Content Management Requirements.

Portals and KM

They note that enterprises are now struggling under increasing volumes of varying types of content (aka multi-channel information overload). In the past firms have taken a product-specific approach to their enterprise content management (ECM) strategies: “document management for office docs, web content management for online content, records management for corporate records, and so on.” Transactional content often originates outside the enterprise from customers and partners.

Enterprise 2.0 for an Enterprise of One – Part Five - Content Publishing and Archiving

Portals and KM

This is the final part of a five part series on how enterprise 2.0 tools can work for an enterprise of one, myself in this case. To start the process I mapped out my business workflow. Then I looked at the tools I currently use for each major step before thinking about any further moves into the enterprise 2.0 When I first spoke with Gil, he was the analyst at Forrester focused on Enterprise 2.0. This concludes the five part series on how enterprise 2.0

Creating Order out of Chaos: Virtual Conference on Enterprise 2.0

Green Chameleon

It couldn’t be more appropriate for the subject of Enterprise 2.0 Â ebizQ will be hosting a virtual conference covering various aspects of Enterprise 2.0 space are translating into enterprise applications. technology entering the enterprise and still plan for maintaining process, system, and data integrity against an increasingly chaotic backdrop. than a virtual conference?Â

Review of Digital Workplace Trends 2013: Part Three – Selected Details

Portals and KM

He, in turn, quotes a post by Laurie Buczek, The Big Failure of Enterprise 2.0  The biggest failure is the lack of workflow integration to  drive culture change.”. She reported that, “very few organizations have embedded social capabilities into enterprise processes.

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Igloo Offers Comprehensive Platform for Social Business

Portals and KM

  Set up is easy as it integrates with Active Directory and provides a comprehensive means for application integration that I will cover later. Igloo provides a full featured SaaS solution for social business that bridges internal and external collaboration and networking.

More IBM Research on Enterprise 2.0 – Activities and Other Tools

Portals and KM

Here is some interesting research from IBM on the effects of a set of enterprise 2.0 Activities, Bluemail, & CoScripter: Sharing and Reusing Work in the Enterprise by Tara Matthews & John Tang of the IBM Almaden Research Center. Activities is a web-based application that uses the construct of an “activity” to aggregate the people, resources, and tools involved in achieving a particular goal.” I think that QuickPlace was an early prototype for the current enterprise 2.0


Social Media Club of Boston 5th Anniversary Celebration: The Evolution of Social Business

Portals and KM

To make the home improvement experience simple when it is actually complex, Lowe’s needed to connect their enterprise. They needed to create light-weight workflows. Instead of asking their supervisor, employees are asking the enterprise through social media. They funded Acquia and helped it get started (see  Acquia Provides Drupal Commons to Support Open Source Enterprise Collaboration ).

Cisco Community Central: Enterprise Social Software : Pushing The Reset Button On How We Look At “Collaboration”

John Tropea - Delicious Collaboration

Portals aggregated collaboration components into a personalized user experience and enabled those components sit alongside business applications (e,g., More on this later…) We would have been stuck in this debate if it were not for the collaboration world being disrupted by the Enterprise 2.0 The influx of new vendors and new “enterprise social software&# (ESS) tools (e.g., Social tools (Enterprise 2.0)

Alfresco Now Offers Cloud-based Open Source Document Management

Portals and KM

Alfresco started in 2005 and has been offering open enterprise content management (ECM) to an increasing number of clients to where they are now the largest open source content management company in the world. Work is getting increasingly mobile so this is for any business application.

McKinsey on Making Enterprise 2.0 Work is Reminder of Process Centric KM in Early 90s.

Portals and KM

inside the enterprise so I will rename the topic enterprise 2.0 They also said that enterprise 2.0 might end up having a greater impact that such recent enterprise approaches as ERP and CRM. I am not saying that KM and enterprise 2.0 In addition, there is an historic continuity of the early process-centric KM and enterprise 2.0 Here are the six success factors McKinsey found for enterprise 2.0 I also think that with process-oriented enterprise 2.0

KM 2

My Notes on Dion Hinchcliffe Enterprise 2.0 Conference Workshop – Part One

Portals and KM

Dion Hinchcliffe is leading an opening workshop on Implementing Enterprise 2.0. so he uses enterprise 2.0. Enterprise 2.0 Consumer and enterprise is blurring. Employees now put contact information in social tools outside the enterprise as something they own and can take with them. Middle of last year global surveys in developed nations found about a third of all companies had the enterprise tools. There are hundreds of enterprise 2.0

Social Behavior, Usage Patterns, and Adoption: My Enterprise 2.0 Conference Notes

Portals and KM

This is the seventh in a series of my notes on the Enterprise 2.0 Regardless of how useful an application might be, its success is as much a factor of anthropology and sociology as it is of features and cost. To maximize the chances of success within any application initiative, you need an adoption strategy. Here the latest ( Booz Allen Extends its Collaborative Platform ) and here is a summary of the prior ones ( Implementing Enterprise 2.0

Recommind Supports End-to-End eDiscovery

Portals and KM

Recommind provides predictive information management software through search-powered business applications. This broader approach means that content collection is not an isolated activity but one that is integrated into an enterprise’s total information management system on an ongoing basis.

Classification of Enterprise 2.0 use cases

John Tropea - Delicious Collaboration

Enterprise2Open Bonding the Enterprise 2.0 Expert Profiles Classification of Enterprise 2.0 use cases Author: Bjoern Negelmann 15 Oct What is Enterprise 2.0 As several bright heads have said before instead of theoretically talking about the Enterprise 2.0 Enterprise 2.0

Socialtext Continues to Focus on Workplace Integration

Portals and KM

It was one of the early enterprise 2.0 A couple of years ago they added Socialtext Signals, one of the first enterprise micro-blogging tools. This is an excellent feature as it can avoid the information silos that can develop with independent enterprise 2.0 I recently added in a post, Putting Social Media to Work , this integration is what enterprise 2.0 in the enterprise. I have admired the capabilities within Socialtext for some time.

Green Chameleon » Knowledge Management Explained in Five Disciplines

Green Chameleon

This might not be commonly understood as part of Knowledge Management, but workflows of customer complaints processes or order processing flow contain a lot of important information and knowledge. Here I use the term Enterprise DNA which is consist of two compulsory structures. First, the ENTERPRISE ARCHITECTURE providing the (genetic) information of the pattern of Content and the Contextual aspect.

Are We In A "Post E2.0 Era"? (Collaborative Thinking)

John Tropea - Delicious Collaboration

My thoughts - not directly in response to Larry's report, just in general concerning Enterprise 2.0 The term “Enterprise 2.0” (E2.0) is on Andrew McAfee’s blog : Enterprise 2.0 Free of up-front workflow. The idea of embedded collaboration services contextually within line of business applications, like virtual workspaces, would help drive adoption, and increase effectiveness of collaboration experiences. Enterprise 2.0.

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Collaborative Thinking: Enterprise 2.0: Culture Required?

John Tropea - Delicious Collaboration

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta See how were connected Connections February 2009 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Categories Attention Management blogging BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0 Main | AIIM Completes Enterprise 2.0 Enterprise 2.0

Blog>> KM Strategy for Small- & Medium-sized Businesses

Green Chameleon

Compared to large enterprises, small- and medium-sized businesses (SMB) lack the resources to implement large scale knowledge management projects. Based on my experience of KM in large and small enterprises I would suggest the following three pillars for a KM strategy: Establishing a knowledge sharing culture. A recent McKinsey Quarterly article mentioned the benefits of ‘networked enterprise’ – The rise of the networked enterprise.

Want Value From Social? Add Structure - Tom Davenport - Harvard Business Review

John Tropea - Delicious Social Network KM

Transaction systems like ERP and CRM, tools for workflow and document management, and project management systems all made it more clear to people what they need to do next in their jobs. , the provider of service-based applications for CRM and other transaction-intensive functions, has recently introduced a social media tool called Chatter. Purely social applications are too social, and purely structured applications provide too much structure.

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Go Big Always - Anatomy of the Enterprise Octopus

John Tropea - Delicious Collaboration

Go Big Always Search Archives Anatomy of the Enterprise Octopus Some of you may have read the original Enterprise Octopus post , which introduced the icon and explained the difference between The Enterprise Octopus (people-centric work) and The Enterprise Filing Cabinet (file-centric work).

The AppGap» YoolinkPro Provides a Useful Combination of Social Media Features Designed for Enterprise Adoption - Web apps for work; reviews + commentary; Work 2.0, Web 2.0, Enterprise 2.0

John Tropea - Delicious Social Network KM

About | Contributors | Contact us | Subscribe: via RSS , via Twitter YoolinkPro Provides a Useful Combination of Social Media Features Designed for Enterprise Adoption by Bill Ives February 17, 2010 at 8:45 am · Filed under Web 2.0 It is great to hear about this enterprise 2.0

Microsoft Social Computing Overview

Collaborative Thinking

The challenge for the Enterprise: Connecting the dots is the challenge of the enterprise. Also have Enterprise Wiki (different) - more like Wikipedia - build on publishing model. can chose to have workflow aroudn wiki as well (ex: HR policies database). Under the cover all of this are in lists so blogs, wikis can have workflow attached. Enterprise Wiki surface is a publishing template so you can put web parts and other artifacts like video.

How to Hit the Enterprise 2.0 Bullseye

John Tropea - Delicious Social Network KM

Andrew McAfee’s Blog The Business Impact of IT Home About RSS Is craigslist or eHarmony the Right Model for Enterprise 2.0? As I’ve written before , I believe that the new crop of digital tools for building, maintaining, and exploiting social networks are both novel and powerful for individuals and enterprises alike. “So this is Facebook meets eHarmony for the enterprise?&# At present most social networking applications – Facebook, Twitter , etc.

The Sharepoint Sessions – Part Two – Training Approaches

Green Chameleon

Sharepoint is an application that needs training. As Sadie mentioned in the first session , most obstacles are change management issues, new workflow, new policies, cultural change, and the shift to tighter collaboration.