Help! What’s the Next Big Thing in Knowledge Management?
SEPTEMBER 29, 2009
I could do with some help on this topic because tomorrow I’m running a workshop at the big annual KM event run by the Ark Group - KIMPS09 - and I’m not a specialist in the topic. They are OK with data and project reporting systems - but apparently the boss has heard social media is the next big thing. They may be variously called community manager, technology steward, digital mentor, social reporter … and it’s unlikely one support person can do it all.