Social Analytics 2.0 – Its Time!

Governance in a Networked World

In an earlier blog post I introduced Social Analytics 2.0 to describe a level of social analytics that moves us beyond a focus on activity counts and content analysis to expose the relationships between the people responsible for this content and activity. In Social Analytics 1.0

From intuition to knowing for sure: a case of applying learning analytics at course level

Joitske Hulsebosch

The value of these data is in analyzing and interpreting: what we call learning analytics. We recently experienced the power of learning analytics and gladly share this experience with you. Learning Analytics involves looking at the data, analyzing it and acting on the results.

Trending Sources

Report On Intranet Analytics – Required Reading for Collaboration Teams and Analytics Vendors

Michael Sampson - Currents

In light of my research above and the advice I give in the User Adoption Strategies workshop around measurement and analytics, I was pleased to see the new Intranet Analytics report from ClearBox Consulting in the UK.

2016 70

IBM Offers Analytics to Help Clients with Workforce Transformation

Portals and KM

now offers new Big Data analytics software and services solution to help organizations build and maintain their global workforce. They can also use analytics to understand what drives job performance, or how employees feel about a new company policy or advertising campaign.

2013 85

Sydney, Australia – Facebook Course June 2017

Laurel Papworth- Social Network Strategy

Curriculum of the Facebook course (Sydney, Australia 2017): Are you interested in: Facebook Analytics , Insights, KPIs and writing Measurement reports? We do go quickly through the basics on day one but speedily move into intermediate areas of Ads and Analytics, Algorithms and so on.

2017 66

Learning Analytics: Dream, Nightmare or Fairydust?

Jenny Connected

Simon is also working in the Learning Analytics and Knowledge MOOC – LAK12. The learning platform and business intelligence vendors are rolling out analytics dashboards aggregating data into summary views, and will be a source of innovation as they seek to respond to customer needs — but what will institutions be asking for? Analytics may in time come to be used to judge you — as a learner, an educator, or your institution.

Learning Analytics: Dream, Nightmare or Fairydust?

Jenny Connected

Simon is also working in the Learning Analytics and Knowledge MOOC – LAK12. The learning platform and business intelligence vendors are rolling out analytics dashboards aggregating data into summary views, and will be a source of innovation as they seek to respond to customer needs — but what will institutions be asking for? Analytics may in time come to be used to judge you — as a learner, an educator, or your institution.

Advanced Social Media Course – August Sydney 2015

Laurel Papworth- Social Network Strategy

Covering Facebook, Twitter, blogs, social media strategy writing for clients, step by step campaigns, measurement and analytics, and dealing with trolls and negative criticism on Facebook and other social media sites? Shares Looking for an advanced social media course in Sydney ?

2015 143

IBM's Mike Rhodin on the Convergence of Social Business, Analytics and Commerce: Part One

Portals and KM

  We also discussed the convergence of social business and analytics. Mike began by diagramming the interactions of their efforts in analytics, social software, and smarter commerce. At the core is a three-way overlap where web analytics serves all three areas. At the intersection of analytics and social is sentiment analysis and content analytics such as that performed by Watson. We next focused on analytics in more detail.

Social Analytics 2.0

Governance in a Networked World

SNA is an 80+ year old science but has been largely ignored by the social analytics community. That said there is clearly an opportunity here to build a bridge between the current social analytics practice to the more sophisticated but far more powerful world of SNA.

2012 11

Collaboration and Culture Analytics: Answering Key Questions During a Merger or Acquisition

Michael Sampson - Currents

Two of the scenario areas that Dorje and Sam covered in the recent ClearBox Consulting Intranet Analytics report were Collaboration and Culture. This scenario asks whether the analytics tool can be used to provide a collaboration dashboard for the senior leadership team.

My Notes from the 2011 MIT Sloan CIO Symposium: Enterprise Analytics = Business Values

Portals and KM

Here are more of my notes from the MIT Sloan CIO Symposium: Enterprise Analytics = Business Values. Renee said when business leaders hear analytics there is a focus on reporting and measurement. Analytics are about optimization and changing pain points, not looking backward. 

Analytics Made Easier for IT and the Analysts

Portals and KM

Brown recently discussed Why IT Doesn’t “Get” Analytics (and Why the Time is Right for Change). In response, eighty-three percent of these CIOs identified analytics as a priority. Meta S. Meta noted that in a 2009 IBM survey, more than 2,500 chief information officers from around the world were asked, “What kind of visionary plans do you have for increased competitiveness?” Meta concluded that “IT leadership is beginning to understand that it is time to make nice with analysts.”.

2010 16

Listening for stories, storytelling's analytic stepsister

Social Abacus

Tandem to the trend in telling stories must be a trend in listening for stories; think of it as the analytic stepsister. Loud speaker, credit: flickr.com/ramansharma It's hard to tell a good story.

IBM Verse – It’s Here

Michael Sampson - Currents

Here’s but three of what I’ve taken notice of: ” … analytics that intelligently and automatically surface users’ most important people and critical actions to focus on for the day. The idea of applying analytics to what is going on in email is a great vision.

2015 78

Facebook Ad Social Media Fail – I’m An Idiot.

Laurel Papworth- Social Network Strategy

Just to show I don’t always do the right thing in social media *coughs* have a look at the analytics of Page Reach – I was advertising a 3 Day Intensive Advanced Course on Social Media: Facebook and Twitter etc.

The Search for Better Web Analytics

Online Social Networking

Google Analytics Bias. Google Analytics is a popular free tool for monitoring your website traffic that has many great features including advanced visitor segmentation , a favorite of mine. Sadly, Google Analytics reports bounce rate and time on site statistics that are biased.

Saplo - Collaboration Auto-Discovery via Text Analytics

Michael Sampson - Currents

Saplo uses text analytics to provide collaboration auto-discovery capabilities : " Apple’s Siri helps you find relevant information and has changed how people access information. Its called text analytics and uses technologies that mimic how the brain learn languages. The Swedish startup Saplo does the same for websites but without any need for you to tell Saplo what you are interested in.

Clarabridge on Sentiment and Text Analytics

Michael Sampson - Currents

Clarabridge announced an update of its sentiment and text analytics software , with new hooks for social media systems: " Clarabridge, Inc., provider of sentiment and text analytics software, today announced the availability of the Clarabridge 4.5 I'm interested in text analytics in internal collaboration systems as a way of understanding patterns of effective collaboration, as enacted between people in groups and teams.

Predicting Human Behaviour at JPMorgan Chase

Michael Sampson - Currents

Collaboration AnalyticsA recent BusinessWeek article talked about the work at JPMorgan Chase to predict patterns of behaviour in order to allow the bank to have an early warning system on employees who may be trending toward misbehaviour. The summary on the web says: JPMorgan is responding with efforts to change is culture, identify misbehavior before it happens, and reduce the risk that employees will break government regulations or company policies.

2015 27

Fascinating Social Media and SEO Case Study

Online Social Networking

Case Studies Facebook Measurement and Tracking Networking and Marketing Strategy Search Engines Search and Social Social Media and Social Networking Sites Web Analytics Web Marketing Website Traffic SEO Social Media

2011 36

Microsoft Excel: The Bumblebee's six most useful Excel add-ins

The Bumble Bee

Visualization/AnalyticsThere are a plethora of excel add-Ins out there, many of which aim to improve or extend a feature which excel already performs.

Introduction to Google Analytics – Online Workshop

Portals and KM

Google Analytics is a popular free tool from Google that provides a wealth of information about the visitors to your website. This two-hour online workshop will introduce you to the benefits of Google Analytics. Use Google Analytics to find out: Number of visitors. Design Google Analytics goal funnels to track visitor progress through your site. It can take a bit of time to uncover its full use.

Data is beautiful (but not many learning professionals believe this)

Joitske Hulsebosch

What is learning analytics? Learning analytics is about the use of data for learning and improving learning processes. And on the other hand, there are new tools like Google Analytics or Twitter Analytics that you can use to start collecting data. learning analytics

2014 11

Google Analytics – Great Geography Lessons

Portals and KM

I am impressed with the level of international detail that you get through Google Analytics. I took a look at my Google Analytics account and found that visits came to this blog from 158 countries since February. If you have not signed up for Google Analytics for your blog, you need to give it a try I did realize there were that many countries.

Monitoring informal learning with a Learning Record Store

Joitske Hulsebosch

elearning learning analyticsI wrote this blogpost last year with Saskia Tiggelaar and Lisan van der Lee. It took me some time to translate it into English. It was written on the basis of a session with Ben Betts organized by MOOCfactory called 'Meeting more minds'.

2016 11

How to Keyword Focus Your Website or Blog for Better SEO

Online Social Networking

If your website has been online for a while and you notice from your web analytics that certain pages are already receiving substantial traffic for certain keyword phrases, then those pages are evidently already focused on their associated keywords.

2011 20

Social Analytics: Another Front For Business Intelligence

Collaborative Thinking

social media, social networking) - related domains that take up an increasing number of my research and client interaction cycles are: identity, analytics, and mobility. So I found this news release by Socialcast today interesting on many fronts - and yet I'm also left looking for more from the market in general when it comes to social analytics. On the one hand - the need for comprehensive analytics when it comes to social activities is very real.

Collaborative Thinking: Analytics: Key To Understanding Social Media

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Legal Profession Explores The Value of Social Network Sites | Main | Microsoft UC (OCS) Presentations and Demos » February 19, 2008 Analytics: Key To Understanding Social Media Valuable information. Don't forget about intra-company analytics like how social productivity software can change the way departments interact.

A Look At Twitter, Big Data, And Analytics

Collaborative Thinking

Spatial Analytics, Where 2.0 Spatial Analytics, Where 2.0 Worth scanning. NoSQL at Twitter (NoSQL EU 2010). NoSQL at Twitter (NoSQL EU 2010). Big Data at Twitter, Chirp 2010. Big Data at Twitter, Chirp 2010.

Web Analytics Best Practices from Webtrends Engage 2010 New Orleans

Portals and KM

Here is an interesting session: Hidden Gems & Top 10 Reports of Webtrends Analytics, It covers better ways to use Webtrends but many of the issues are not simply tool specific. Here is an e xcerpt from the description: “Modern web analytics inundate us with a flood of information.

How to Track Your Blog Subscriptions

Online Social Networking

You can track newsletter and blog subscriptions to a large extent, although not fully, using web analytics tools, such as Google Analytics or Clicky , my favorites, and a trick or two I’m going to share with you.

2011 14

Year-End Thoughts On Social Media, Social Networking Social Analytics

Collaborative Thinking

While a lot of my research agenda and client interactions focused on collaboration and Enterprise 2.0 / social software during 2009, the most sizeable amount of time and energy for me this year was spent on social media, social networking, and social analytics (externally as well as internally). One of the most interesting trends in this space I believe is the intersect between social networking, identity, and analytics covered in these posts: . Social Analytics.

NewsGator Ramps Up Activity Streams and Analytics and Becomes Gets More Mobile and

Portals and KM

We next turned to the enhanced analytics that Social Sites now offers.   The activity stream sets up a rich opportunity for analytics around the conversations and knowledge work within the enterprise.

Blog Cases from 2005: Cesar Brea on Marketing, Analytics, and More

Portals and KM

This is another in a series of case studies from people I interviewed in 2005 about their blogging efforts. Now as we move to 2013, I find it interesting to look back at the early days of business blogging. I will only include cases from people who are still blogging now. These cases have not appeared on this blog before  Cesar Brea is the founder of Force Five Partners.

IBM's Mike Rhodin on the Convergence of Social Business, Analytics and Commerce: Part Two

Portals and KM

They also acquired Coremetrics for Web analytics of order tracking and Unica for automated marketing.   On the analytics side of this process lifecycle, Netezza was acquired to enable better visualization of data. This is the second part of my interview with IBM’s Mike Rhodin, SVP, Software Solutions, about their moves in the software space. We continued our discussion by covering IBM's smarter commerce initiative.

How do you organize your analytical workflow?

Making Sense With Facilitated Systems

If you''re in an analyst role some or all of the time, you''ve no doubt faced the challenge of organizing your workflow. I''ve been increasingly organizing my workflow with Org mode. Rather than explaining that myself, I''ll let Professor John Kitchin explain how he uses Org mode to solve three big problems he faces in his work. While he uses Python in his work, Org mode works quite well with other languages , too, including R, C, Matlab, and others.

The Long Tail and Social Media

Online Social Networking

I started publishing Online Social Networking in November 2007, and I installed Google Analytics to monitor, analyze and track traffic to my website. Tags: Blogging Networking and Marketing Strategy Search Engines Web Analytics blog keyword research search engine SEO social marketing social media marketing The long tail has recently become a major buzzword both in business and online. The long tail concept is rather abstract, so it can help to look at concrete examples.

Text Analytics Offers a Discovery Channel to Make Better Sense of Content

Portals and KM

Socrates said that, “ the unexamined life is not worth living.”   In perhaps a parody of this statement the Forrester report, Text Analytics Takes Business Insight To New Depths , states that “unexamined content is a wasted opportunity.” To make sense of all this content, businesses are turning to text analytics tools. The report reviews a number of the major text analytic players and should be useful for those making decisions in this space.

300,000 Hours a Year For One “Non-Essential” Meeting

Michael Sampson - Currents

In a conversation about the application of Delve Analytics, Ryan Fuller shares a story of how the tool was used to identify the overall time spent every year for one weekly executive status meeting (from 6:15 in the video above).