Competitive advantage from better interactions

John Tropea - Delicious Collaboration

These "tacit" activities—involving the exchange of information, the making of judgments, and a need to draw on multifaceted forms of knowledge in exchanges with coworkers, customers, and suppliers—are increasingly a part of the standard model for companies in the developed world.

Collaboration - Mapping the value of employee collaboration - Organization - Strategic Organization - The McKinsey Quarterly

John Tropea - Delicious Collaboration

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