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The HBR List 2009 - How Social Networks Network Best

John Tropea - Delicious Social Network KM

Electronic toolsmay well be suited to information discovery, but face-to-facecommunication, an oft-neglected part of the management process,best supports Alex Pentland is the Toshiba Professor of Media Arts and Sciences at MIT and director of human dynamics research at the MIT Media Lab in Cambridge, Massachusetts.

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