Adoption Strategy for Office 365 at Merck

Michael Sampson - Currents

Here’s the paragraphs in the announcement about the user adoption approach: Merck is using Office 365 to replace a group of disconnected technologies including Lotus Notes, Sametime, and WebEx, that we had deployed over the years. In addition to providing the onsite staff specialists, we developed extensive eLearning courses, classroom training, did marketing events, and produced a series of FAQ documents and other communications. Adoption Microsoft Office 365

2015 141

NESTA announces details of hyperlocal research and funding

Social Reporter

We’ve championed, cajoled, encouraged, developed and celebrated the great work which goes on up and down the country since we were formed in 2009 and welcome both the focus the initiative will prompt, as well as the coming together of expertise it is facilitating. The innovation agency NESTA has now announced full details of Destination Local , their hyperlocal development programme, which I trailed here.

2012 147

Full Circle Associates " Harvesting knowledge from text conversations

John Tropea - Delicious Community

One practice of harvesting learnings from text based discussions (in email or web forums) started as a small FAQ (frequently asked questions) project a small group of use did a couple of years ago as part of the KM4Dev community.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

OmniFuse “We specialize in rapid creation and adoption of online social networks using our FUSION platform. building block (called a Hive) that can be easily configured to function as a wide range of community applications (blogs, wikis, forums, FAQs, and more).

2008 55

Three Big Benefits of Social Software | Blogs | ITBusinessEdge.com

John Tropea - Delicious Collaboration

Neither Executives to Drive iPad Adoption By date: September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 August 2009 July 2009 June 2009 May 2009 April 2009 2 Three Big Benefits of Social Software Posted by Ann All Jun 30, 2010 2:50:09 PM Collaboration is becoming an overused term, despite the fact that few people seem to agree on exactly what it is.

Oops! (Learn from My KM Mistakes) « Apin Talisayon’s Weblog

John Tropea - Delicious Community

The client approached us for KM and change management specifically to (a) clarify the range of user needs and requirements, and (b) facilitate organization-wide acceptance of the IT system. We then discovered that a new rule was adopted which in effect disqualified our organization. Pages About Me Clickable Master Index Contact Me Downloadable KM e-Books FAQ in KM Feedbacks from my KM students How to Start KM KM Case Studies KM Framework (F Series) Knowledge is NOT Enough!

2010 31

The Four Tenets of the Community Manager

John Tropea - Delicious Community

This may involve formal product requirements methods from surveys to focus groups, to facilitating the relationships between product teams and customers.

2008 80

Innovation and Communities of Practice

John Tropea - Delicious Community

Strategic communities of practice (SCoP) are initiated by the organization’s leadership team, to power up selected strategic initiatives, which can include, e.g.: • • • Accelerating the rate of introducing successful disruptive innovation Facilitating culture change Entering a new market A SCoP is led, typically, by an internal ”guru” of its domain of practice, who serves also as magnet to attract members. Log in Other login options: Facebook Connect New to Scribd?

The Art of Building Virtual Communities (Techlearning blog)

John Tropea - Delicious Community

And members greet someone when they are new and answer questions and do not just point newbies to a FAQ doc. UPDATE: The Venn diagram photo which accompanies Teds piece (above) is sourced here: [link] by Nancy White , a well known and highly respected e-facilitation and e-community specialist. Facilitating an online community is a challenge. Please visit our other Web sites: Search TechLearning with. Databases -->. Articles. Grants. Reviews. Web Picks.

2007 44