Three Requirements for Broad Adoption of Collaboration Tools

Michael Sampson - Currents

In a blog post last July, Joe Schueller from Cisco wrote about the role of culture in Enterprise 2.0 , but more importantly about three keys to gaining broad adoption of collaboration tools in the organization: " However, to drive real value out of a collaboration platform, you need broad adoption, and frankly, leaving > 80% of the population "on the table" isn't going to cut it. Culture can only get you so far in driving adoption. User Adoption

(Intranets2011) "You've Got Collaboration Tools - Now What?" - Michael Sampson

Michael Sampson - Currents

You've Got Collaboration Tools - Now What? Last week at Intranets2011 in Sydney, I presented the Thursday morning keynote entitled You've Got Collaboration Tools - Now What? In-slide links: - Slide 6, SharePoint Roadmap for Collaboration.

GE Goes Box (What about Its Other Collaboration Tools?)

Michael Sampson - Currents

“ GE’s IT organization, tasked with bringing innovative, cutting-edge technology to roughly 300,000 employees located in more than 170 countries, selected Box to: - Make it easy for employees to collaborate across business units and with external parties; - Unify business information across applications, thanks to Box’s open platform and integration with other cloud and on-premise solutions; and. “ What is unclear is what this means for GE’s current collaboration tools.

2014 129

Cisco Acquired Versly - to Connect Collaboration Tools with Microsoft Office

Michael Sampson - Currents

Based in San Francisco, Versly integrates collaboration capabilities via a plug-in into Microsoft Office applications, simplifying the way people work by enabling more effective collaboration around content in documents, spreadsheets, presentations and email. Collaboration is a top priority at Cisco. Versly was a new entrant vendor that made a connector for collaboration systems to integrate with Microsoft Office applications.

Is SharePoint "Worth It" as a Collaboration Tool? - Joe Shepley

Michael Sampson - Currents

Joe Shepley, the VP and Practice Leader at Doculabs asks whether firms should be using SharePoint 2010 as their collaboration platform at all: " I’m in the middle of a series on SharePoint collaboration. In the first two posts, I focused on why SharePoint collaboration fails and how you can take steps to ensure that it succeeds. It's awesome to meet someone else who is willing to ask similar questions on the topic of using SharePoint for collaboration.

Adoption Strategies for Unified Communications

Michael Sampson - Currents

During 2014 I expanded the scope of my adoption research to the unified communications (UC) area. This included reading the literature on adoption activities for deployments of UC, interviewing organizations on the strategies they used to introduce new tools such as Microsoft Lync and IBM Sametime, and presenting the adoption strategies workshop in Europe with a UC emphasis. Your Adoption Strategies for UC? Adoption User Adoption Strategies

2015 135

User Adoption Strategies Masterclass in Sydney (August 28, 2013)

Michael Sampson - Currents

The User Adoption Strategies Masterclass is coming to Sydney on August 28. Here''s the details: " The User Adoption Strategies masterclass provides a forum for learning and engagement about encouraging user adoption for new collaboration tools.

2013 188

My KM World Notes: Resetting the Enterprise With 2.0 Collaborative Tools

Portals and KM

Collaborative Tools by Andrew McAfee. He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 tools.”. is not sharing documents for collaborating.   Adopting enterprise 2.0 This is another in a series of notes from the 2009 KM World. This is the Opening Keynote: Resetting the Enterprise With 2.0 Here is part of the session description.

Adoption Strategy for Office 365 at Merck

Michael Sampson - Currents

Merck has almost finished an 11 month transition to Office 365 from various older Microsoft products and messaging and collaboration tools from other vendors (e.g., Here’s the paragraphs in the announcement about the user adoption approach: Merck is using Office 365 to replace a group of disconnected technologies including Lotus Notes, Sametime, and WebEx, that we had deployed over the years. Instead of working on documents, we’ll be collaborating on them.

2015 141

Angela on Adoption: Strategies for Building a Collaborative Culture

Michael Sampson - Currents

Earlier in the year Angela presented a talk on adoption strategies for new collaboration tools. Adoption The slides and video are available on the UC Insight site.

2014 161

Just Two Days. User Adoption Strategies (2nd Edition) Almost Here

Michael Sampson - Currents

It's late Wednesday afternoon here in New Zealand, and in two days a delivery truck will be driving down the road above with boxes and boxes (and even more boxes) of my new book onboard: the second edition of User Adoption Strategies. A new chapter on measuring user adoption.

Webinar on June 12—Breaking Through Barriers to User Adoption

Michael Sampson - Currents

On June 12 (US time) I will be presenting a webinar based on my research on user adoption. The webinar is entitled Breaking Through Barriers to User Adoption : " In this webinar, collaboration strategist Michael Sampson, author of User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology, will outline his 4 stages for facilitating massive growth in user adoption of new business social and collaboration tools.

2013 140

New Book Coming: User Adoption Strategies (2010)

Michael Sampson - Currents

user adoption strategies. Some of you have experienced my previous work around user adoption: - SharePoint for Business , a research report from 2007. Chapter 6 of SharePoint Roadmap for Collaboration , my second book. Focusing on User Adoption is Critical.

2010 159

Blog>> User Adoption and Valuating Performance

Green Chameleon

In my position to push knowledge sharing and collaboration tools in a global organisation, I am dealing a lot with how can we motivate the people to adopt a new way of working together and the tools we are developing. © Synergy Corporate Technologies.

2012 173

The Online Collaboration Tools Guide

John Tropea - Delicious Collaboration

The following review of major products in this space will help you choose the right collaboration tools for your needs. You can share documents with other people by entering their email addresses and inviting them to collaborate or just view the documents. Several collaborators can edit the same document at once. Collaborators can also add inline comments. Zoho has built-in chat for collaborators to communicate in real time while editing.

User Adoption Strategies Masterclass: London (October 14)

Michael Sampson - Currents

On October 14, I will be presenting the User Adoption Strategies Masterclass in London, in conjunction with AdeoPoint. " The User Adoption Strategies Masterclass provides a forum for learning and engagement about encouraging user adoption for new collaboration tools. The Masterclass targets Collaboration Strategists, Project Leaders, User Adoption Analysts and Intranet Managers. ". Tags: Upcoming Events User Adoption

Executive Briefing: Why an Adoption Approach is Required

Michael Sampson - Currents

IT departments frequently approach new collaboration and social business initiatives as a technology project. When IT departments push out new collaboration tools without any engagement with business users, the new tools are rejected and the investment wasted. Many collaboration tools, business intelligence initiatives, and social business strategies have been wrecked on the rocks of poor adoption. Sample Adoption Program.

2013 118

User Adoption: The Fun Approach

Michael Sampson - Currents

how do we apply this to collaboration tools? The "fun theory" to behavior change. A couple of thoughts: - was the change one-off, or was it long lasting. Eg, did the people on day 2 (or 3, or 4, or 5), revert to the escalator? - What do you find "fun" about what you're doing?

Developing a Social Business User Adoption Strategy (London, October 1)

Michael Sampson - Currents

While London is enthralled with a particular sporting event at the moment, my thoughts turn to October 1 in London—when I'll be presenting a public user adoption workshop with a social business focus. The workshop is presented in conjunction with Collaboration Matters: " The Developing a Social Business User Adoption Strategy seminar provides a forum for learning and engagement about encouraging user adoption for new collaboration tools.

2012 128

Bayer Material Science Adopts Lotus Connections - An Update on Value and Adoption

Michael Sampson - Currents

This was of particular interest to me since I frequently hear about how the "privacy laws" in Germany make the adoption of collaboration and social tools inside organizations difficult. Kurt discovered Lotus Connections - which was about "collaboration," not "knowledge management." Adoption now stands at 2600. It's not complex to adopt or pick up. Users don't have to switch back-and-forth between multiple tools.

Lotus 139

User Adoption Strategies Masterclass: Copenhagen (October 12)

Michael Sampson - Currents

On October 12, I will be presenting the User Adoption Strategies Masterclass in Copenhagen , in conjunction with IntraTeam. " The User Adoption Strategies Masterclass provides a forum for learning and engagement about encouraging user adoption for new collaboration tools. The Masterclass targets Collaboration Strategists, Project Leaders, User Adoption Analysts and Intranet Managers. ". Tags: Upcoming Events User Adoption

James Robertson on User Adoption Strategies, "a must-read"

Michael Sampson - Currents

James Robertson from Step Two Designs in Australia has just posted his review comments on my book, User Adoption Strategies : " Michael Sampson’s book User Adoption Strategies is also a must-read. In it, he compellingly outlines the need behavioural change if collaboration tools are going to succeed within organisations, and provides a simple four-stage model for planning this transformation. Read James's post: Collaboration Tools Require New Ways of Working.

User Adoption Strategies - Review of Recent News

Michael Sampson - Currents

A couple of recent articles on user adoption caught my attention: Six Counterintuitive Truths. Scott from Yakabod shared his views on the adoption strategy for enterprise 2.0 Transactional system benchmarks just don’t work, but we keep applying them to collaborative situations anyway. His six include (1) launch before you are comfortable, (2) training discourages adoption, and (4) impossible deadlines work best. For more, see User Adoption Strategies (the book).

Reminder: SLA Virtual Conversation on User Adoption

Michael Sampson - Currents

Next week I will be speaking at an SLA event on user adoption strategies for collaboration tools: " During our one-hour conversation in October that will be facilitated by Karen Huffman, Chair of SLA's KM division, we will focus on strategies, roadmaps, and governance for adoption of collaborative tools irregardless of the application selected by an organization. Tell us why you became a collaboration strategist. -

Executive Briefing: Why an Adoption Approach is Required

Michael Sampson - Currents

IT departments frequently approach new collaboration and social business initiatives as a technology project. When IT departments push out new collaboration tools without any engagement with business users, the new tools are rejected and the investment wasted. Many collaboration tools, business intelligence initiatives, and social business strategies have been wrecked on the rocks of poor adoption. Sample Adoption Program.

2013 98

User Adoption is the #1 Challenge for Business Intelligence Too

Michael Sampson - Currents

While my book, User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology focuses on the challenges of adoption with collaboration tools and approaches, recent research says the same challenges apply to business intelligence. The problem, however, is that the adoption of analytics is being hindered not by technology but by age-old people problems: change management and cultural resistance.

Changing IT Mindsets From Deployment To Adoption

Collaborative Thinking

I’ve always found it interesting why the various tools we’ve previously thoughts as the “right answer” are continually replace by tools we believe to be “the next right answer”. I wonder how long it will take for us to complain about those tools and pontificate eloquently about the next right answer that should replace them. strategists need to think of their projects in terms of adoption not deployment. When it comes to collaboration, knowledge management, and E2.0

Collective 2014 in Sydney: Re-Imagining Effective Work and User Adoption Strategies

Michael Sampson - Currents

Michael explores this idea as it relates to new collaboration and social tools, and provides practical guidance on being able to re-imagine effective work. I will be presenting a full day post-conference workshop on User Adoption Strategies. The public seminar is based on Michael Sampson’s book, User Adoption Strategies 2nd Ed. Adoption Collaboration Upcoming Events featured

2014 120

Easy First Steps – a User Adoption Strategy (and what IBM is doing in IBM Connections with Touchpoint)

Michael Sampson - Currents

In my User Adoption Strategies book I write about many strategies that can be used to encourage user adoption of new collaborative tools and approaches. While the five examples above are generic activities, they are broadly applicable within Connections and similar collaborative systems. Adoption IBM Connections

2013 158

Collaboration Is More Important Than Ever – 3 Barriers To Adoption

Elsua

Last Friday, my good friend Jack Vinson put together a rather good blog post where he was reminding us all how crucial collaboration has become for all businesses and knowledge workers out there. So why is it that we are not that good at collaborating then, in the first place?

2010 264

A Call to Organizations with IBM Connections - How Are You Approaching User Adoption? #connections #useradoption

Michael Sampson - Currents

I am currently running a survey on how organizations approach user adoption for collaboration tools. The webinar will report on what organizations with IBM Connections are doing from an adoption perspective. please take the user adoption survey now. Lotus User AdoptionMany people have filled out the survey in the past couple of months, but I only have 25 responses from organizations using IBM Connections. I know there are a lot more of you out there.

2012 136

Harmon.ie Provides Social Email to Push Enterprise Collaboration Adoption

Portals and KM

has now released a cross-platform suite of enterprise collaboration products designed to boost user adoption of the dominant enterprise collaboration tools. was launched to bring the social collaboration capabilities into email where business users already work.

Push 176

User Adoption Strategies for SharePoint: What's Effective? (April 27, 2010)

Michael Sampson - Currents

On April 27, I'm presenting on user adoption within SharePoint at the next Christchurch SharePoint User Group meeting. What’s the number one complaint from people charged with the implementation of new collaboration tools? The very people whom the new tools are intended to help, empower, enable, and enhance ultimately reject the new tools and don’t use them. Tags: SharePoint Upcoming Events User Adoption

2010 120

First Review of User Adoption Strategies. By Mike at WaveAdept

Michael Sampson - Currents

Many thanks to Mike Riversdale for the first review of my new book, User Adoption Strategies , that I've seen on the Web. Read Mike's entire review: Collaboration In a Book. Tags: Michael's Books User Adoption Mike writes: " We were lucky enough to get a copy at the recent SharePoint Conference held in Wellington whilst listening to our very own Dave explain what the “cloud is”. I spent the weekend reading it and straight off the bat, WE RECOMMEND IT.

User Adoption Strategies for SharePoint (New Zealand, July 2010)

Michael Sampson - Currents

In late July 2010, I will be touring the North Island of New Zealand, taking my research around user adoption strategies for SharePoint to the local SharePoint User Groups. Here's the overview of the session: " What's the number one complaint from people charged with the implementation of new collaboration tools? The very people whom the new tools are intended to help, empower, enable, and enhance ultimately reject the new tools and don’t use them.

2010 114

Request for Interviews: User Adoption Strategies

Michael Sampson - Currents

I'm doing some work around user adoption strategies for collaboration tools. extending the work in SharePoint Roadmap for Collaboration , learning more for Collaboration Roadmap , and various other things ;-). I'm looking for people to interview about their work with User Adoption Strategies. Tags: Enterprise Collaboration

"The Technology is the Least Relevant Aspect in the Mix" - Nancy and Michael talk User Adoption

Michael Sampson - Currents

See Successful Virtual Collaboration Takes a Lot More Than Just the Right Tools on the Guided Insights website: " Your organization has finally gotten wise to the fact that employees need more than just email, a smart phone and a group website to work with their colleagues across the world, or even just down the hall. IT has just unveiled an array of exciting new collaboration tools with great fanfare, complete with training and slick reference guides.

Engineers without Fears: collaboration tools: stags

John Tropea - Delicious Collaboration

Engineers without Fears Tuesday, April 15, 2008 collaboration tools: stags Ive been thinking about different collaboration tools for various groups recently and I was pondering on some of the different factors you need to consider and I came up with this (click to enlarge) : Lets take each of these in turn: Size - One thing to consider are the numbers of people who will be collaborating. Activities - When people collaboration, they need to do stuff.

Anecdote: Why people don't use collaboration tools

John Tropea - Delicious Collaboration

Home What we do Keynote Speaking About Us Whitepapers Anecdote Associates Clients Contact us Categories Anecdotes Blogging Books Change management Collaboration Communities of practice Complexity Culture Expertise location Facilitation Fun Intervention design Knowledge Knowledge circulation Most Significant Change Narrative News Newsletter Open space Questions Quotes Sensemaking Social networks Storytelling Strategy « What are you more aware of - positive or negative stories?

Europe Tour: User Adoption Strategies Masterclasses (Denmark with IntraTeam, London with AdeoPoint)

Michael Sampson - Currents

I am presenting the User Adoption Strategies Masterclass in two countries: - Denmark, in Copenhagen, with IntraTeam , on October 12. The User Adoption Strategies Masterclass provides a forum for learning and engagement about encouraging user adoption for new collaboration tools. Tags: Upcoming Events User Adoption I leave for Europe next Friday. for two weeks of presenting workshops, speaking at conferences, and hosting masterclasses.

Luis on User Adoption: The Role of Education

Michael Sampson - Currents

Luis wrote last week about 3 barriers to adoption of collaboration tools in the enterprise. Number 3 was about the lack of education in using the tools. Luis wrote: " Time and time again, plenty of businesses take for granted such important task of educating their workforce not only on the tools available to them out there, but also on how to use them effectively and efficiently to carry out, successfully, their day to day tasks. Tags: User Adoption

Roles 109

"The Adoption and Use of the Tools is the Biggest Challenge" - Melanie Kittrell

Michael Sampson - Currents

Lamont shared his vision of next-generation team communication , with ideas such as: - Cloud-based team collaboration spaces; - Artifacts are in the tool, not in email; - The project workspace will be the key organizing metaphor; - My "calendar" and "task list" is an aggregation of items from many places, two things which I talk about in Pillars 4 and 6 ; - and more. in my experience, it isn't the tools, it is the adoption and use of the tools that is the biggest challenge.

2011 124

Improving User Adoption of SharePoint By Streamlining Essential Tasks - the Harmon.ie Study Findings

Michael Sampson - Currents

shared the results of its recent challenge about making SharePoint easier to use for business users , and the impact of this on adoption and uptake: " Business users can complete Microsoft SharePoint document sharing and other collaboration tasks six times faster when accessing SharePoint directly from Microsoft Outlook or IBM Lotus Notes, based on the results of the SharePoint User Challenge conducted by social email vendor harmon.ie SharePoint User AdoptionHarmon.ie

2011 124