IBM Connect 2013 Conference Highlights – Adoption, Adoption, Adoption! #ibmconnect


Well, nothing more than plenty of wonderful conversation after conversation around perhaps what I feel has been the main theme throughout the event: Social Business Adoption!

2013 219

Adoption Strategies for Unified Communications

Michael Sampson - Currents

During 2014 I expanded the scope of my adoption research to the unified communications (UC) area. This included reading the literature on adoption activities for deployments of UC, interviewing organizations on the strategies they used to introduce new tools such as Microsoft Lync and IBM Sametime, and presenting the adoption strategies workshop in Europe with a UC emphasis. Your Adoption Strategies for UC? Adoption User Adoption Strategies

2015 135

Open Business – From Adoption into Adaptation


So far, the journey has been incredibly fascinating, if anything, because we are just about to enter the last stage of Social Business Adoption and Enablement: Adaptation. We are not doing Adoption per se anymore, specially, driving adoption.

2013 266

Insights on Adoption (March 2015)

Michael Sampson - Currents

Insights on Adoption provides updates, socializes new ideas, and shares the latest thinking and approaches for being effective with user adoption. – Going Beyond Adoption 101. – The Adoption Challenge for IBM Connections. – Adoption Strategies for Unified Communications. – Resources on User Adoption. Download Insights on Adoption (March 2015) (PDF, 6 pages, 2.7 Subscribe to Insights on Adoption. Adoption Reports

2015 122

British Gas, Yammer, and Adoption Approach

Michael Sampson - Currents

Simply Communicate details the adoption approach at British Gas for Yammer. I picked out the following strategies (see my book User Adoption Strategies for an explanation of each strategy ): - Appointing an adoption analyst for British Gas (Liam, as above).

Yammer 164

User Adoption Strategies in June with Silverside

Michael Sampson - Currents

In June I will be presenting the User Adoption Strategies Workshop twice in Rotterdam, in partnership with Silverside. Adoption Conferences & Events IBM Connections Microsoft Office 365 Microsoft SharePoint

2015 142

User Adoption Strategies (2nd Edition) - Now Available for Pre-Order

Michael Sampson - Currents

For more, see User Adoption Strategies (2nd Edition). User Adoption User Adoption Strategies

SharePoint 2013 and User Adoption

Michael Sampson - Currents

heading the list with the platform’s increased focus on encouraging user adoption. " My research and consulting over the past few years says that the platform can't encourage user adoption; improvements in features may reduce barriers to usability, but the encouragement of user adoption per se is up to people in the organization who are introducing SharePoint. adoption will be difficult. SharePoint User Adoption

2013 137

User Adoption Strategies (2nd Edition): Now Available as Digital Book

Michael Sampson - Currents

My book on user adoption strategies is finally available as a digital book. Focusing on User Adoption is Critical. The Context for User Adoption Strategies. The Four Stages Model of User Adoption. Crafting Your User Adoption Approach.

2016 116

Adoption Strategy for Office 365 at Merck

Michael Sampson - Currents

Here’s the paragraphs in the announcement about the user adoption approach: Merck is using Office 365 to replace a group of disconnected technologies including Lotus Notes, Sametime, and WebEx, that we had deployed over the years. – Enlivening Applicability: the key strategy in Merck’s adoption approach is the use of change agents at each location, or what I call one-to-one coaching in my book. Adoption Microsoft Office 365

2015 141

Interview with Cirrus Insight on User Adoption – for Salesforce

Michael Sampson - Currents

I had a discussion recently with Joshua from Cirrus Insight on applying the strategies in my User Adoption Strategies book to Salesforce implementations. Salesforce adoption is one of the biggest issues facing orgs today. Adoption & Effective Use

2016 116

Adoption Doesn't Exist

Michael Sampson - Currents

Sadie argues that adoption is like the color white - it doesn't exist : "Adoption" doesn’t exist. This is adoption. Sadie then outlines a number of "critical colors" that have to be in place for adoption to be white. I'd say it a different way - adoption does exist - it is something that you want to work towards. I agree with Sadie that adoption isn't something that exists in a vacuum though. User Adoption

User Adoption Strategies Masterclass in Melbourne (August 29, 2013)

Michael Sampson - Currents

The User Adoption Strategies Masterclass is coming to Melbourne on August 29. Here''s the details: " The User Adoption Strategies masterclass provides a forum for learning and engagement about encouraging user adoption for new collaboration tools.

2013 174

How our workshop game confirmed all digital adoption is personal

Social Reporter

After that we asked how the life of their character might be changed if they adopted the ideas on the cards, and then to consider which device might be most appropriate – desktop or laptop computer, tablet, smartphone, smart TV or games console – and what sort of support might be useful.

2014 229

Social Business Adoption – The Laggards, The Critics and The Skeptics


Adoption: Does It Have To Be So Hard? and it’s rather interesting to see how almost three years later the challenge seems to be there still, alive and kicking: Social / Open Business Adoption is hard.

2013 245

IBF24 on User Adoption

Michael Sampson - Currents

I spoke on IBF24 this afternoon (my time) on user adoption for social tools. A few key points from my 20 minutes: - User adoption requires intentional effort. For more, see my book, User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology , and the User Adoption Resource Center. Collaboration Intranets User AdoptionIf you are a member of IBFLive you can listen to the recording.

Adoption Strategies at Firms Using Central Desktop

Michael Sampson - Currents

In advance of my two sessions I spoke with some Central Desktop customers about their adoption framework, and it was heartening to hear the strategies employed. Adoption Conference NotesIn a month I’ll be attending and speaking at Collabosphere 2015 , the PGi / Central Desktop user conference in Austin TX. Common approaches across the customers were: – Executive support.

Blog>> User Adoption and Valuating Performance

Green Chameleon

In my position to push knowledge sharing and collaboration tools in a global organisation, I am dealing a lot with how can we motivate the people to adopt a new way of working together and the tools we are developing. This usually creates motivation and adoption among the users.

2012 173

Becoming an Adoption Superhero – My Session at Ignite 2016

Michael Sampson - Currents

Here’s what I’ll be presenting: Transitioning to Office 365: Becoming the Adoption Superhero for Your Firm. But the time for doing so is now upon us: your firm needs an adoption superhero to navigate new territory and safely land the capabilities of Office 365.

2016 116

Angela on Adoption: Strategies for Building a Collaborative Culture

Michael Sampson - Currents

Earlier in the year Angela presented a talk on adoption strategies for new collaboration tools. Adoption The slides and video are available on the UC Insight site.

2014 161

User Adoption Workshop in London

Michael Sampson - Currents

On Monday I presented a User Adoption Strategies workshop in London with a focus on social business and collaboration. There were about 24 people in the room, and during the day we talked through and explored a full range of topics on user adoption, including the context, a way of thinking about user adoption for the majority of people in firms, and various strategies for being effective with the adoption challenge. User Adoption

Enabling Early Adopters to Lead Your Change Initiatives


You are now ready then to execute on enabling your early adopters to help you transform your business….

2016 141

Growing Adoption of Office 365

Michael Sampson - Currents

It has been interesting to watch a stream of research reports this year on the growing adoption of Office 365. Here’s some of the findings I’ve seen and tracked: – (Early 2015) Office 365 has been adopted by more than 30 million users and organisations ( Barracuda ). – (August 2015) BitGlass says that adoption of Office 365 has grown more than 300% in the past 12 months, from 7.7%

2015 120

Just Two Days. User Adoption Strategies (2nd Edition) Almost Here

Michael Sampson - Currents

It's late Wednesday afternoon here in New Zealand, and in two days a delivery truck will be driving down the road above with boxes and boxes (and even more boxes) of my new book onboard: the second edition of User Adoption Strategies. A new chapter on measuring user adoption.

SharePoint: #1 Challenge is User Adoption

Michael Sampson - Currents

From early results (as above), the #1 challenge facing organizations with SharePoint is user adoption. Re the user adoption challenge - taking the survey will help capture the extent of the problem, but buying a copy of my book on user adoption will help you do something about it.

Why is New Technology Not Adopted?

Michael Sampson - Currents

On The Smarter Office, I posted on why new technology is not adopted : ". part of the approach for being successful with user adoption of new ways of working – usually powered by new technology – is figuring out why earlier attempts have been unsuccessful. Space here doesn’t permit an exhaustive analysis, but here’s five key roadblocks to adoption: 1. Read the other four roadblocks: Why is New Technology Not Adopted? Collaboration User Adoption

How are you Approaching User Adoption? Please take the Survey

Michael Sampson - Currents

In the months leading up to the publication of User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology last year, I ran a survey to gauge the use and effectiveness of the various strategies I was profiling in the book. How are you approaching user adoption?

User Adoption Survey - Winner 5

Michael Sampson - Currents

I have been running a survey on approaches to user adoption for the past couple of months. If you haven't taken the survey and are involved in user adoption, please take the survey now. User AdoptionThe survey will be closed next week, so you still have a few more days to take part, but the fifth and final winner of a book is: - Michael from the United States, with a copy of Collaboration Roadmap (2011).

An Anti-Creativity Checklist - User Adoption Implications

Michael Sampson - Currents

User AdoptionGreat video from Youngme Moon on how to kill creativity. Many of these 14 ideas can be used to kill new collaboration approaches and tools.

Webinar on June 12—Breaking Through Barriers to User Adoption

Michael Sampson - Currents

On June 12 (US time) I will be presenting a webinar based on my research on user adoption. The webinar is entitled Breaking Through Barriers to User Adoption : " In this webinar, collaboration strategist Michael Sampson, author of User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology, will outline his 4 stages for facilitating massive growth in user adoption of new business social and collaboration tools.

2013 140

Transitioning to Office 365: Becoming the Adoption Superhero for Your Firm

Michael Sampson - Currents

My talk at Ignite 2016 was called Transitioning to Office 365: Becoming the Adoption Superhero for Your Firm. Adoption & Effective Use Microsoft Office 365Microsoft’s Channel9 team were at the conference, and the video of my talk is above. Enjoy.

2016 116

Kudos to Central Desktop - User Adoption & Training

Michael Sampson - Currents

One of the reasons for writing User Adoption Strategies was to consolidate a whole lot of practice and experience around making user adoption work. Link: Central Desktop Help Center - User Adoption & Training. Tags: User Adoption

Make or Break User Adoption Strategies – my talk at Collabosphere 2015

Michael Sampson - Currents

The video from the first – on strategies for user adoption – has just been published. Adoption Michael's Conference Presentations User AdoptionIn late September I had the privilege of attending and speaking at the Collabosphere 2015 conference in Austin TX, hosted by Central Desktop. My trip was shorter than originally planned due to family circumstances, but I was still able to present the two sessions I had agreed to present. It was great to be there.

2015 122

User Adoption Strategies for New Collaboration Technology (Part 2)

Michael Sampson - Currents

Part two of User Adoption Strategies for New Collaboration Technology is now posted on The Smarter Office. The session presents the survey results, and highlights a couple of case studies: " Lack of user adoption is a common issue when introducing new collaboration technology. In the Slidecast above, I talk about the results of a recent survey on the use and effectiveness of user adoption strategies, and share some case studies. User Adoption User Adoption Strategies

Changing IT Mindsets From Deployment To Adoption

Collaborative Thinking

strategists need to think of their projects in terms of adoption not deployment. While some projects might acknowledge the need to support post-deployment activities early in the planning stages, strategists and project leaders have consistently told me that they were surprised (and not in a good way) at how they underestimated the effort necessary to gain “adoption” of their solution.

What's the Key to Successful Adoption of "Social Business"?

Michael Sampson - Currents

At the Unified Communications Expo in London in early March, IBM asked six experts for their views on what it takes to achieve successful adoption. User Adoption

2012 152

New Book Coming: User Adoption Strategies (2010)

Michael Sampson - Currents

user adoption strategies. Some of you have experienced my previous work around user adoption: - SharePoint for Business , a research report from 2007. User Adoption Strategies: The Central Desktop Approach , a recent research report. Focusing on User Adoption is Critical.

2010 159

User Adoption Philosophies: Sticks, Carrots, or Utility?

Michael Sampson - Currents

At the Dreamforce conference in November 2009 , there were a couple of presentations on user adoption. One session was called The Cardinal Rules of User Adoption ( PDF available; 38 slides). Tags: User Adoption

Notes on “Measuring Employee Engagement and User Adoption” (Mark Allison, Webtrends APAC)

Michael Sampson - Currents

In the third to final session time of the Australian conference (and the second to last for me, as I have a flight to catch), Mark Allison from Webtrends is talking about employee engagement and user adoption. Conference Notes Microsoft Office 365 Microsoft SharePoint User Adoption

2014 172

Colligo's White Paper on SharePoint Adoption

Michael Sampson - Currents

Colligo Networks recently published a white paper, SharePoint, ECM, and Cloud Storage Adoption (PDF). The respondents were split about their satisfaction with the level of user adoption; it was basically 50-50. Tags: SharePoint User Adoption

User Adoption Strategies for New Collaboration Technology (Part 1)

Michael Sampson - Currents

User Adoption is a core part of my work in helping organizations—through consulting and workshops , and through my book on user adoption strategies. On The Smarter Office blog, I share some thoughts on user adoption in a Slidecast (a slide deck with an accompanying audio track): " Lack of user adoption is a common issue when introducing new collaboration technology. Watch and listen: User Adoption Strategies for New Collaboration Technology (Part 1).

Business Engagement and Adoption Problems in SAP Land

Michael Sampson - Currents

There is something else that is missing from the “simple” answer, and that’s an intentional focus on user adoption. Business engagement – which Les talks about – is a precursor to the system being made available, but once it has gone live, project teams need to take an intentional approach to adoption. I outline a variety of strategies in my book, User Adoption Strategies 2nd Ed. Adoption Engagement Strategies Over on Inc.,

SAP 141

LeasePlan's Approach to Adoption of Social Business with IBM Connections

Michael Sampson - Currents

One of Vim's main points was the importance of "adoption, adoption, adoption," and he went on to explain some of the strategies they used - including the wider strategy of making it about business, the use of real-to-life scenarios, and executive support. User Adoption User Adoption StrategiesA couple of weeks ago at the Enterprise 2.0 Conference in Boston, Vim de Gier from LeasePlan talked about their approach to rolling out IBM Connections.