User Adoption Strategies (2nd Edition): Now Available as Digital Book

Michael Sampson - Currents

My book on user adoption strategies is finally available as a digital book. Focusing on User Adoption is Critical. The Context for User Adoption Strategies. The Four Stages Model of User Adoption. Crafting Your User Adoption Approach.

2016 60

Interview with Cirrus Insight on User Adoption – for Salesforce

Michael Sampson - Currents

I had a discussion recently with Joshua from Cirrus Insight on applying the strategies in my User Adoption Strategies book to Salesforce implementations. Salesforce adoption is one of the biggest issues facing orgs today. Adoption & Effective Use

2016 61

Trending Sources

Insights on Adoption (March 2015)

Michael Sampson - Currents

Insights on Adoption provides updates, socializes new ideas, and shares the latest thinking and approaches for being effective with user adoption. – Going Beyond Adoption 101. – The Adoption Challenge for IBM Connections. – Adoption Strategies for Unified Communications. – Resources on User Adoption. Download Insights on Adoption (March 2015) (PDF, 6 pages, 2.7 Subscribe to Insights on Adoption. Adoption Reports

2015 44

Adoption Strategies for Unified Communications

Michael Sampson - Currents

During 2014 I expanded the scope of my adoption research to the unified communications (UC) area. This included reading the literature on adoption activities for deployments of UC, interviewing organizations on the strategies they used to introduce new tools such as Microsoft Lync and IBM Sametime, and presenting the adoption strategies workshop in Europe with a UC emphasis. Your Adoption Strategies for UC? Adoption User Adoption Strategies

2015 42

User Adoption Strategies in June with Silverside

Michael Sampson - Currents

In June I will be presenting the User Adoption Strategies Workshop twice in Rotterdam, in partnership with Silverside. Adoption Conferences & Events IBM Connections Microsoft Office 365 Microsoft SharePoint

2015 55

Transitioning to Office 365: Becoming the Adoption Superhero for Your Firm

Michael Sampson - Currents

My talk at Ignite 2016 was called Transitioning to Office 365: Becoming the Adoption Superhero for Your Firm. Adoption & Effective Use Microsoft Office 365Microsoft’s Channel9 team were at the conference, and the video of my talk is above. Enjoy.

2016 50

Make or Break User Adoption Strategies – my talk at Collabosphere 2015

Michael Sampson - Currents

The video from the first – on strategies for user adoption – has just been published. Adoption Michael's Conference Presentations User AdoptionIn late September I had the privilege of attending and speaking at the Collabosphere 2015 conference in Austin TX, hosted by Central Desktop. My trip was shorter than originally planned due to family circumstances, but I was still able to present the two sessions I had agreed to present. It was great to be there.

2015 52

Growing Adoption of Office 365

Michael Sampson - Currents

It has been interesting to watch a stream of research reports this year on the growing adoption of Office 365. Here’s some of the findings I’ve seen and tracked: – (Early 2015) Office 365 has been adopted by more than 30 million users and organisations ( Barracuda ). – (August 2015) BitGlass says that adoption of Office 365 has grown more than 300% in the past 12 months, from 7.7%

2015 40

Adoption Strategies at Firms Using Central Desktop

Michael Sampson - Currents

In advance of my two sessions I spoke with some Central Desktop customers about their adoption framework, and it was heartening to hear the strategies employed. Adoption Conference NotesIn a month I’ll be attending and speaking at Collabosphere 2015 , the PGi / Central Desktop user conference in Austin TX. Common approaches across the customers were: – Executive support.

Open Business – From Adoption into Adaptation


So far, the journey has been incredibly fascinating, if anything, because we are just about to enter the last stage of Social Business Adoption and Enablement: Adaptation. We are not doing Adoption per se anymore, specially, driving adoption.

2013 74

Angela on Adoption: Strategies for Building a Collaborative Culture

Michael Sampson - Currents

Earlier in the year Angela presented a talk on adoption strategies for new collaboration tools. Adoption The slides and video are available on the UC Insight site.

2014 49

Social Business Adoption – The Laggards, The Critics and The Skeptics


Adoption: Does It Have To Be So Hard? and it’s rather interesting to see how almost three years later the challenge seems to be there still, alive and kicking: Social / Open Business Adoption is hard.

2013 92

Use and Adoption of IBM Connections – A Survey

Michael Sampson - Currents

I am running a research survey on how organizations are using IBM Connections. The survey has 17 questions, spread across four pages: – Demographics and Current State of Connections. – Current and Forecasted Use of IBM Connections. – Upgrading to Connections 5.0. – Satisfaction, Value, and Next Steps. On the front page of the survey it says: “ IBM Connections is a widely used collaboration and social business platform.

2014 86

Enabling Early Adopters to Lead Your Change Initiatives


You are now ready then to execute on enabling your early adopters to help you transform your business….

2016 51

Notes on “Office 365, User Adoption, and What’s In It For Me?” (Darrell Webster)

Michael Sampson - Currents

Darrell Webster is talking about Office 365, user adoption, and WIIFM. Where are my colleagues? - … user adoption questions: what should I change? I’m too old for this? - … bringing these together – People Centered User Adoption.

2014 56

Use and Adoption of IBM Connections: State of the Market 4Q2014

Michael Sampson - Currents

A couple of months ago I kicked off a global survey on the use and adoption of IBM Connections. The report contents includes: - Use and Adoption of IBM Connections: About the Survey. Download Use and Adoption of IBM Connections: State of the Market 4Q2014 (November 2014) (PDF, 28 pages, 3.8 Published November 2014. The survey garnered 58 valid responses, and the results are finally available. Table of Contents. The report is 28-pages in length.

2014 90

IBF24 on User Adoption

Michael Sampson - Currents

I spoke on IBF24 this afternoon (my time) on user adoption for social tools. A few key points from my 20 minutes: - User adoption requires intentional effort. For more, see my book, User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology , and the User Adoption Resource Center. Collaboration Intranets User AdoptionIf you are a member of IBFLive you can listen to the recording.

"I Use SharePoint" - a New User Adoption Resource Site from Microsoft

Michael Sampson - Currents

In my book, User Adoption Strategies , I show a four stage approach to gaining adoption of new approaches and new ways of working. This extends into Stage 2 of user adoption, "Cultivating Basic Concepts.". SharePoint User Adoption

2011 73

Executive Briefing: Why an Adoption Approach is Required

Michael Sampson - Currents

Many collaboration tools, business intelligence initiatives, and social business strategies have been wrecked on the rocks of poor adoption. An adoption approach translates the vision of improved ways of collaborating into relevant business terms that resonate with business users. - An adoption approach is a shared statement of approach for how to demonstrate the value of new ways of collaborating. - Sample Adoption Program. Adoption Latest Updates featured

2013 32

Notes on “Measuring Employee Engagement and User Adoption” (Mark Allison, Webtrends APAC)

Michael Sampson - Currents

In the third to final session time of the Australian conference (and the second to last for me, as I have a flight to catch), Mark Allison from Webtrends is talking about employee engagement and user adoption. Conference Notes Microsoft Office 365 Microsoft SharePoint User Adoption

2014 42

Blog>> User Adoption and Valuating Performance

Green Chameleon

In my position to push knowledge sharing and collaboration tools in a global organisation, I am dealing a lot with how can we motivate the people to adopt a new way of working together and the tools we are developing. This usually creates motivation and adoption among the users.

2012 46

SharePoint: #1 Challenge is User Adoption

Michael Sampson - Currents

From early results (as above), the #1 challenge facing organizations with SharePoint is user adoption. Re the user adoption challenge - taking the survey will help capture the extent of the problem, but buying a copy of my book on user adoption will help you do something about it.

IBM Connect 2013 Conference Highlights – Adoption, Adoption, Adoption! #ibmconnect


Well, nothing more than plenty of wonderful conversation after conversation around perhaps what I feel has been the main theme throughout the event: Social Business Adoption!

2013 21

Social Connections VI – From Adoption to Adaptation, from Enablement into Engagement, while #WOLWeek Kicks Off


The good fun continues on Wednesday, June 18th, as well, where I will have the pleasure of hosting a one day masterclass around Social Business Adoption & Enablement under the heading “ From Adoption to Adaptation, from Enablement into Engagement ”. What if instead of “driving” adoption within your organisation, you could inspire and facilitate adaptation instead? My goodness!

2014 78

Changing IT Mindsets From Deployment To Adoption

Collaborative Thinking

strategists need to think of their projects in terms of adoption not deployment. While some projects might acknowledge the need to support post-deployment activities early in the planning stages, strategists and project leaders have consistently told me that they were surprised (and not in a good way) at how they underestimated the effort necessary to gain “adoption” of their solution.

Why is New Technology Not Adopted?

Michael Sampson - Currents

On The Smarter Office, I posted on why new technology is not adopted : ". part of the approach for being successful with user adoption of new ways of working – usually powered by new technology – is figuring out why earlier attempts have been unsuccessful. Space here doesn’t permit an exhaustive analysis, but here’s five key roadblocks to adoption: 1. Read the other four roadblocks: Why is New Technology Not Adopted? Collaboration User Adoption

Business Engagement and Adoption Problems in SAP Land

Michael Sampson - Currents

There is something else that is missing from the “simple” answer, and that’s an intentional focus on user adoption. Business engagement – which Les talks about – is a precursor to the system being made available, but once it has gone live, project teams need to take an intentional approach to adoption. I outline a variety of strategies in my book, User Adoption Strategies 2nd Ed. Adoption Engagement Strategies Over on Inc.,

SAP 27

An Anti-Creativity Checklist - User Adoption Implications

Michael Sampson - Currents

User AdoptionGreat video from Youngme Moon on how to kill creativity. Many of these 14 ideas can be used to kill new collaboration approaches and tools.

Collective 2014 in Sydney: Re-Imagining Effective Work and User Adoption Strategies

Michael Sampson - Currents

I will be presenting a full day post-conference workshop on User Adoption Strategies. The public seminar is based on Michael Sampson’s book, User Adoption Strategies 2nd Ed. Adoption Collaboration Upcoming Events featured Sitrion is hosting its annual user conference in three cities during May: Orlando, Amsterdam, and Sydney. I will be presenting a couple of things at Collective 2014 in Sydney , on May 27 and 28: Keynote on May 27, 10.35am.

2014 34

Blog>> Driving User Adoption for Enterprise Applications

Green Chameleon

From my side, I was curious to see what experiences we can exchange with them, as since 3 years I am strongly involved to drive user adoption for our knowledge sharing platform. Early Adopters : validate the solution; engage the enthusiasts and super users. The methods Google is applying to drive user adoption for Google Apps don’t show big surprises, build on common sense, and relate to a proven approach. How do you drive user adoption

Adoption Doesn't Exist

Michael Sampson - Currents

Sadie argues that adoption is like the color white - it doesn't exist : "Adoption" doesn’t exist. This is adoption. Sadie then outlines a number of "critical colors" that have to be in place for adoption to be white. I'd say it a different way - adoption does exist - it is something that you want to work towards. I agree with Sadie that adoption isn't something that exists in a vacuum though. User Adoption

Easy First Steps – a User Adoption Strategy (and what IBM is doing in IBM Connections with Touchpoint)

Michael Sampson - Currents

In my User Adoption Strategies book I write about many strategies that can be used to encourage user adoption of new collaborative tools and approaches. However, it is vital to note that Easy First Steps is a stage three strategy, and that organizations need to have an adoption approach that engages their staff across the first and second stages too. Adoption IBM Connections

2013 35

User Adoption Activities Should Start Before Go-Live: I Agree

Michael Sampson - Currents

Jason, who is quoted a few times in my User Adoption Strategies book, has recently commented that user adoption activities should start before go-live. However, clients often have too little knowledge of end-user needs and barriers which leads directly to inaccurate usage and/or less than full adoption. Read more: Why User Adoption activities should start before go-live. If you want more than what Jason talks about, check out my book on user adoption.

Three Requirements for Broad Adoption of Collaboration Tools

Michael Sampson - Currents

In a blog post last July, Joe Schueller from Cisco wrote about the role of culture in Enterprise 2.0 , but more importantly about three keys to gaining broad adoption of collaboration tools in the organization: " However, to drive real value out of a collaboration platform, you need broad adoption, and frankly, leaving > 80% of the population "on the table" isn't going to cut it. Culture can only get you so far in driving adoption. User Adoption

Coveo: An "Intentional Approach" to Technology Adoption

Michael Sampson - Currents

Trent at Coveo blogged that slow adoption for technologies has been the leading cause of underperformance, and wonders whether a more intentional approach is required: " However, despite this acceleration, broad adoption of new technologies often takes years. This very human reality and our awkwardness in dealing with it is part of the cause for the relatively low information systems (IS) adoption rates we have experienced in the last twenty-five years.

A Call to Organizations with IBM Connections - How Are You Approaching User Adoption? #connections #useradoption

Michael Sampson - Currents

I am currently running a survey on how organizations approach user adoption for collaboration tools. The webinar will report on what organizations with IBM Connections are doing from an adoption perspective. please take the user adoption survey now. Lotus User AdoptionMany people have filled out the survey in the past couple of months, but I only have 25 responses from organizations using IBM Connections. I know there are a lot more of you out there.

2012 27 Provides Social Email to Push Enterprise Collaboration Adoption

Portals and KM

has now released a cross-platform suite of enterprise collaboration products designed to boost user adoption of the dominant enterprise collaboration tools. The goal is to increase user adoption of the broader collaboration platforms now available and stop sharing docs as attachments to email.

Push 39

User Adoption Strategies (2nd Edition) - Now Available for Pre-Order

Michael Sampson - Currents

For more, see User Adoption Strategies (2nd Edition). User Adoption User Adoption Strategies

"Driving Adoption" vs. "Driving Sense and Benefit"

Michael Sampson - Currents

Betrand eloquently discussed the problem with driving adoption , AND gives a better way to think about it: " Adopt what ? The adoption ! If adoption must be a personal and deliberate act, conditioned by sense, real and understandble benefits, that’s not adoption that has to be driven but sense and benefits. The truth is that, deliberately or not, adoption was used as a substitute for sense and alignment. User Adoption

On the Increasing Rate of Adoption (Acquisition) of Office 365, and the Challenge of Getting to Effective Use

Michael Sampson - Currents

On LinkedIn last week: By any current measure that I have seen, the adoption rates of Office 365 are going more than well. Read more: On the Increasing Rate of Adoption (Acquisition) of Office 365, and the Challenge of Getting to Effective Use. Adoption & Effective Use Microsoft Office 365

2016 14