Measuring activity and usefulness in CoPs - KnowledgeBoard
John Tropea - Delicious Community
FEBRUARY 3, 2009
The Macuarium Set of CoP Measurements describes a quite comprehensive set of indicators, but its centered about the ones that we have most experience with: the activity and relevance indicators that (we believe) are like a thermometer of the inner working health of a CoP. Of course, improvements on these indicators are possible, but we have found them reliable and interesting, and useful in growing our CoPs to very high activity and impact.