Green Chameleon

Blog>> Taxonomy and Search Patterns for Search and Discovery

Green Chameleon

So you have built and implemented a taxonomy but search is still not returning the desired results. What do you do? Taxonomy alone is limited in what it can do. Search alone is also limited. Together, they become much smarter.

2018 176

Blog>> KM Practitioner Interview Series: Arief Amron

Green Chameleon

Arief Amron joined the Securities Commission (SC) Malaysia as Head of Knowledge Management in February 2014. Prior to that, he was with Maybank for 2 years and with Bank Negara for 14 years (of which 5 were in a KM role). Can you walk us through the current KM initiatives at the SC?

2016 242

Blog>> Rapid KM Assessment - a video introduction

Green Chameleon

Late last year we released our 1-day Rapid KM Assessment workshop , for organisations who want to figure out quickly where they stand in KM and in which direction they could proceed. The videos below give an overview of the workshop. Rapid KM Assessment Part 1. Rapid KM Assessment Part 2.

2018 130

Blog>> Putting Stories to Work: Shawn Callahan’s New Book on Business Storytelling

Green Chameleon

Whenever I have a conversation with Shawn Callahan I come away feeling stimulated and enriched. We have a way of riffing off each other’s ideas and insights in a completely delightful way. It’s like taking a journey of discovery together.

2016 176

GDPR

Last year, we hosted the 2017 MVP Awards across three of our sites. In order to get ready for this year’s coming awards across even more of our sites, we’re catching up with some of our judges from the previous awards who offered their time and insight to make the awards even better. Take a look!

Blog>> Straits Knowledge Bulletin August 2017

Green Chameleon

Here’s the link to our August issue of the Straits Knowledge Bulletin. Lots of good stuff on upcoming events, knowledge audits, KM Assessments, and a book review! Enjoy

2017 100

Blog>> Is a Happy Worker a Productive Worker?

Green Chameleon

I network with a lot of people as part of scraping together a living, and they tend to mainly come from the HR and IT spaces.

2017 100

Blog>> ISKO Singapore Events and Resources

Green Chameleon

ISKO Singapore continues to run its monthly series of events around topics in knowledge organisation and knowledge management – some nice events coming up: UPCOMING EVENTS. August 8th-9th ISKO Singapore is supporting the Asia Pacific KM Summit which will take place in Yogyakarta and has some great speakers, including David Gurteen, Nick Milton, and our own Gopinathan R. ISKO members are eligible for a 10% discount on the conference fees. link].

2017 100

Blog>> Developing a KM Maturity Assessment that Supports Action Planning

Green Chameleon

I have always been very cautious about KM Maturity Assessments. They carry a lot of assumptions about how KM should be implemented, that may not always be true for everybody. They often have features that get in the way of action planning that really matches the need of the organisation concerned. They can just be paper exercises to support a check-box mentality rather than supporting a real capability development.

2017 100

Blog>> Knowledge Audits in Practice - Report on Global Survey

Green Chameleon

Let me thank the 150 respondents from all over who generously responded to my survey on knowledge audit perceptions and experiences. Some very useful insights from the responses, which I summarise below. The detailed report can be found in the attached pdf. Many of you expressed willingness to be contacted – I will be working on the interview plan over the coming weeks.Thanks again for all your help! Main Insights: 1.

2017 109

Blog>> Interview by Ana Neves on Knowledge Audits, Evaluation and Organisation Culture

Green Chameleon

I was honoured to be interviewed by Ana Neves of Social Now – see the interview on LinkedIn here

2017 100

Blog>> Re-branding KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting the term ‘KM’ does not often jump-start inspiring and enthralling conversations - more the opposite! I believe that in repositioning what KM brings to an organisation under a new mantra or title can kick-start much more exciting and relevant conversations. My term for rebranding KM concepts?

2017 100

Blog>> Re-inventing KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting ‘KM’ does not often jump-start inspiring and enthralling conversations. What I believe is by repositioning what KM can bring to an organisation under a new mantra can kick-start much more exciting and relevant conversations. My name for KM concepts?

2017 100

Blog>> KM Practitioner Interview Series: Shaharudin Mohd Ishak

Green Chameleon

Shah is Divisional Director of the Operations and KM Division at the International Enterprise Singapore (IES), a government agency tasked with spearheading the growth of Singapore companies in overseas markets.

2016 130

Blog>> Benefits and Pitfalls of Knowledge Management

Green Chameleon

Nick Milton and I have written a couple of blog posts on the Kogan Page website to introduce our new book The Knowledge Manager’s Handbook , due out in 3 weeks. Nick has written a post outlining four reasons why knowledge management can benefit organisations, and I have written a post describing some of the pitfalls you might encounter in implementing knowledge management and how to avoid them.

2016 136

Blog>> Stanley McChrystal: The military case for sharing knowledge

Green Chameleon

General Stanley McChrystal of the US Army on why sometimes it’s more powerful to share knowledge than to keep it secret

2016 116

Blog>> Upcoming Masterclasses on Knowledge Retention and Gamification

Green Chameleon

We are organising two major Masterclasses in May and June this year, led by – well – Masters in their fields. May 27 2016 we have a Masterclass on the ShadowBox training method , on a set of practical techniques and tools for transferring tacit knowledge from our great friend cognitive psychologist Dr Gary Klein.

2016 136

Blog>> Practitioner Guidelines for Knowledge Audits

Green Chameleon

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia. BEFORE THE KNOWLEDGE AUDIT. a)Framing: Examine the organisation’s structure, and the distinct functions of each department. Get hold of the department business process workflows.

2017 100

How-to Guides>> Cross-Post: Practitioner Guidelines on Conducting Knowledge Audits

Green Chameleon

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia. BEFORE THE KNOWLEDGE AUDIT. a)Framing: Examine the organisation’s structure, and the distinct functions of each department. Get hold of the department business process workflows.

2017 100

Blog>> Survey on Knowledge Audits

Green Chameleon

I’m currently working on a book about knowledge audits and knowledge mapping. I’d like to get a better sense of the variety of understandings of knowledge audits that exists out in the professional community. Here’s a short survey that should take between 10 and 20 minutes of your time – do take it, and recommend it to others. Responses are anonymous, but if you leave your email address, I will share the survey results when completed. Thank you!

2017 100

Blog>> Gathering evidence for a taxonomy: Keynote at Taxonomy Bootcamp London October 2016

Green Chameleon

Here are the slides for my keynote on the second day of the inaugural Taxonomy Bootcamp London – the topic was on gathering evidence for a taxonomy, and the use of either knowledge mapping or content modelling in the design process for the taxonomy. The conference itself was great, with folks from the US and Europe as well as the UK – here’s a blog post from Heather Hedden on the conference as a whole. TBC_London_2016_Gathering_evidence_for_a_taxonomy_v2.pdf

2016 109

Blog>> KM Practitioner Interview Series: Praba Nair

Green Chameleon

We first met Praba Nair when Straits Knowledge was still a startup. That was more than 10 years ago. At that time, Praba was the Director of the KM Competency Centre at NCS, a Singapore IT company. We would meet each other at conferences and society meets.

2016 130

Blog>> The Knowledge Manager’s Handbook - now available for pre-ordering

Green Chameleon

My next book, co-authored with Nick Milton is now available for pre-ordering on Amazon! “ The Knowledge Manager’s Handbook: A Step by Step Guide to Embedding Effective Knowledge Management in Your Organization ” will be published by Kogan Page in April 2016.

2016 130

Blog>> Planning a KM Workshop: ISKO Singapore Workshop 27 November 2015

Green Chameleon

We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. For more about the workshop and ISKO Singapore, visit the ISKO Singapore website.

2015 130

Blog>> UNICEF Knowledge Exchange Toolbox

Green Chameleon

The United Nations Children’s Fund has just released a set of tools and techniques for facilitating knowledge sharing, some of which have been written by very experienced facilitators. Check out their complete Toolbox

Blog>> Knowledge Power and Responsibility: A Conversation with Nancy Dixon (recorded 26 Nov 2008 KM Asia)

Green Chameleon

2014 158

Blog>> Knowledge Retention: Beyond Guidelines and Rhetoric

Green Chameleon

Shortly after my mom turned 50, she decided to retire. Soon after that, I began to notice oddities in our conversations. She would tell me things that didn’t make sense. When I pressed her for context, she seemed disoriented.

Blog>> Catalogue of Journals Relating to Game-based Learning

Green Chameleon

Our friend and colleague Michael J. Sutton has published an annotated catalogue of journals that publish in game-based learning, simulations, gamification,virtual reality and immersive learning. He provides a brief description of the journal and its topical coverage as well as useful links. This field is so multidisciplinary, this is a very useful resource to have. Check it out here

2017 100

How-to Guides>> Behind the Curtain: Understanding the Search and Discovery Technology Stack

Green Chameleon

“Automagicality” has been one of the banes of knowledge management, and specifically within that, understanding the technologies that go into an effective search and discovery experience, and how different technologies can be combined. Here’s an extended piece describing the elements of the search and discovery stack, and how they work individually and in concert, encompassing search, taxonomy management and text analytics for machine aided classification of content.

2017 100

Blog>> Cross-Post: Behind the Curtain: Understanding the Search and Discovery Technology Stack

Green Chameleon

(Also posted in How-To-Guides). “Automagicality” has been one of the banes of knowledge management, and specifically within that, understanding the technologies that go into an effective search and discovery experience, and how different technologies can be combined.

2017 100

Blog>> Roundtable on Knowledge Retention Techniques held on 21 May 2013.

Green Chameleon

Back in May 2013, we held a Roundtable on Knowledge Retention Techniques. Carla Newman, Shaharudin Mohd Ishak and Ashad Ahmed very graciously shared with us their journey and experiences in Knowledge Retention. Carla Newman – ROCK (Retention of Critical Knowledge).

2014 169

How-to Guides>> Poster on Conducting a Knowledge Audit

Green Chameleon

Here’s our latest infographic poster (formatted for A2 printing) on our knowledge audit process. We also have a video tutorial on the process here. Let us know if you have any questions! Download the full-size poster here (2MB file

2014 164

Blog>> Straits Knowledge Newsletter December 2016

Green Chameleon

Our end of year newsletter with updates of what we are up to, and upcoming events in 2017 is now out!

2016 100

Blog>> Presentations at KM World and Taxonomy Bootcamp Washington DC 2016

Green Chameleon

Here are the slides for a bunch of presentations at KM World and Taxonomy Bootcamp Washington DC 2016: Dave Clarke and Maish Nichani (keynote): Searching outside the box. Dave Clarke and Gene Loh: Linked Data: the world is your database. Patrick Lambe (workshop): Taxonomies and facet analysis for beginners. Patrick Lambe (workshop): Knowledge mapping: identifying and mitigating knowledge risks

2016 100

Blog>> Is KM Dead? Larry Prusak, Dave Snowden, Patrick Lambe (Recorded July 2008)

Green Chameleon

In a conversation held in Kuala Lumpur on July 1st 2008, Larry Prusak, Dave Snowden and Patrick Lambe discuss the topic of whether KM is dead or dying, and what lies in store for it. Nice transcript of the conversation within timings provided by Jack Vinson at [link

2014 141

Blog>> Videos on KM in Law Firms

Green Chameleon

Our friends at eClerx Services in India have been busy building their short KM videos library, this time focusing on KM in law firms, in a series of short Q&A clips with Ginevra Saylor, head of KM at Denton’s. Topics are listed below – check out the channel here ! · · Improving Knowledge Management Adoption in a Law Firm. · · Making Knowledge Management Client Facing. · · Knowledge Management Focused on the Business of Law Than Practice. ·

2016 100

Blog>> Book Review: Designing A Successful KM Strategy

Green Chameleon

KM pioneers Nick Milton and Stephanie Barnes have written this a practical guide for those who are thinking of developing a KM strategy, either for your own or client organisation.

2015 130

Blog>> Innovations in Knowledge Organisation

Green Chameleon

This is going to be fun…

2014 130

Blog>> New Thoughtpiece: Why Taxonomy Projects are Graceless and What To Do About It

Green Chameleon

Why do many enterprise taxonomy projects fail? In this thoughtpiece I explain why taxonomy projects are extraordinarily fragile in relation to the quality of the initial evidence gathering stage. I outline a methodology for improving the robustness and effectiveness of an enterprise taxonomy design, through a systematic knowledge audit at the project’s outset. Download article here

2015 126

Blog>> How to Get and Sustain Buy-in for KM

Green Chameleon

This is a summary of contributions by participants in three rounds of Knowledge Café discussions at KM World on November 5 2015, and facilitated by Patrick Lambe. We’d like to thank the 25 KM professionals who shared their challenges, experience and advice so generously. The topics covered in the discussion were: Challenge of inexperience. What Buy-in is and is not. Where buy-in needs to come from. How to get support and buy-in. Pitfalls.

2015 109