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Doing What You're Passionate About

Collaborative Thinking

While I’ve truly enjoyed my last two years working at Cisco, I could never quite shake the sense that my passion, as described here, was best found by being in an inter-disciplinary role that combined different types of research (related to media, technology, sociology, etc.)

2012 68

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

Today, Cisco, IBM, Microsoft, and other vendors offer E2.0 Below is the literature review submitted today for my Understanding Media Studies course. The goal is not so much to deliver a thorough synthesis of the field since this is the first course in the first semester of the Masters program.

2011 75

Towards A More Participatory Culture: Enterprise Q&A

Collaborative Thinking

Cisco Quad already does this via its Watch List capability. In October of 2011, AIIM (the Association for Information & Imaging Management, a non-profit research, community and educational association), published a survey-based report that examined social business and Enterprise 2.0 trends.

2012 61

Enterprise 2.0 Five Years Later: From Tools To Platforms To Ecosystems

Collaborative Thinking

To read the full post, click here (to the Cisco Collaboration blog). . In 2006, Andrew McAfee’s article on Enterprise 2.0, along with subsequent works, helped organizations think about how people use social software to more effectively share information and connect with one another. With an initial focus on tools (e.g., blogs, wikis), organizations undertaking “E2.0” initiatives began a long journey to improve the way employees build communities and collaborate on business activities.

2011 41

Adding Social Context To Enterprise Architecture

Collaborative Thinking

Get ideas about where to start and how Cisco began to develop an integrated workforce experience. Social networking is redefining the workforce and creating a new frontier for enterprise architects. Increased mobility, generational shifts, new tools, and the changing digital lifestyle of workers bring an opportunity to embrace borderless relationships and foster collaboration in an open environment.

Screencast: Employee Profiles & Social Network Sites

Collaborative Thinking

Posted to Cisco Enterprise Social Software Community. I recorded a short (11 minute) screencast this morning to help a customer better understand the role of employee profiles within social network sites.

Avoid Profile Potpourri

Collaborative Thinking

Note: I would expect Oracle and Cisco to more clearly define their respective solutions and profile direction in this area at some point.). Connectbeam is one of those first-movers in the market that often gets overlooked but they continue to do some creative things (see below).

Getting Ready For Enterprise Connect

Collaborative Thinking

the post below sets the stage for what I'll be doing (Cisco Quad): One of the new themes at this year’s Enterprise Connect conference is “The Social Enterprise”. I will be heading to Enterprise Connect - looking forward to someplace warm without 80+ inches of snow! - The topic should be viewed as a welcome addition to the event. Until now, the Enterprise 2.0 conference has been the primary community gathering for those interested in collaboration, communities, and social networking.

Expertise Location: Don't Forget Process & Cultural Factors

Collaborative Thinking

Continued at Cisco Enterprise Social Software Community ). The post below on expertise location is an update from an earlier Collaborative Thinking post " Expertise Location: Not Just A Tooling Issue " published on January 28, 2010. We have probably all found ourselves in a situation where we knew there was somebody in the organization that could help us with a problem but we had no idea of how to find them.

The Two Cisco's.

Collaborative Thinking

For some time I've pointed out the need for the Cisco groups responsible for enterprise collaboration (including unified communications, mobile, WebEx, etc.) Eos was not mentioned at the Cisco Collaboration Summit and suddenly it is at the center of a social media social networking storyline that has consumer and enterprise implications. Cisco Eos - Social Networking. Cisco Eos - Social Networking.

Introducing Cisco "Wave Connect"

Collaborative Thinking

When Cisco analyzed the Google Wave announcement, and all the surrounding media buzz, it could have quickly stated that it planned to extend its WebEx Connect platform to support Wave once it proved viable in the market. Cisco could leverage its Jabber acquisition (people, technology) and come out with Wave Connect as an extension of WebEx Connect. Cisco could also offer its WebEx Connect "cloud" to third-party Wave application servers.

Understanding Cisco's Collaboration Strategy (Part1)

Collaborative Thinking

The following is Part 1 of a series on today's announcement by Cisco. What is driving Cisco into the collaboration market? There are many reasons driving Cisco in this direction (revenue opportunities, growth needs, and customer demand). Iterates and executes on those strategies in a manner that times Cisco’s entry and growth into those market adjacencies. What major changes in the collaboration market is Cisco exploiting?

Cisco WebEx Connect Questions

Collaborative Thinking

Recommendation: People should be examining Cisco's announcements this week more broadly that just a SaaS Collaboration/Web 2.0 Compare/contrast Cisco with those trends in the market. What is Cisco's position on OpenAjax Alliance? Where will Cisco go concerning OpenAjax Metadata specification? Where will Cisco go concerning OpenAjax Hub (secure mashup runtime)? Will Cisco deploy any Dojo widgets on top of Adobe AIR?

Cisco Broadens Foray Into Collaboration Market

Collaborative Thinking

Highlights of Cisco's press release is below (with a link to the full release). Intercompany Cisco TelePresence Directory is a Cisco-hosted directory of endpoints, organizations and people with access to Cisco TelePresence endpoints. The directory features a virtual assistant to assist with scheduling meetings between the more than 1000 rooms and 75 customers on Cisco TelePresence exchanges. Cisco UC 8.0

Cisco, The Social Experience Company?

Collaborative Thinking

marketing, relationship/community management, app dev, and internal activities that include content, collaboration, communication, process, and analytics) will take time and Cisco will need to demonstrate the necessary non-technology competencies soon. Then there is the question of how this relates to other Cisco SaaS/Cloud initiatives (e.g., And after that - there's the question of - why Cisco? Cisco Media & Solutions Group.

Understanding Cisco's Collaboration Strategy (Part 4)

Collaborative Thinking

The following is Part 4 of a series on today's announcement by Cisco. Is Cisco’s Vision Holistic Enough? While Cisco does a very good job of navigating market transitions and managing its efforts to move into market adjacencies, that does not mean that it has “perfect knowledge”. Cisco may think it knows the borders of a market in which the borders are in reality, porous and ill defined. As Cisco moves more broadly into social computing (e.g.,

A Quick Peak At Cisco Quad: Collaboration + Social + Unified Communications

Collaborative Thinking

Cisco is also integrating its Show and Share video technology into Quad, so users can quickly and easily post video. Cisco talked about integrating Salesforce, or project management. All of this will extend to the iPhone and the iPad, and, naturally, Cisco's Cius when it ships (this is the Cisco tablet). Anther good overview article can be found on TMCnet blogs: " Cisco Quad Points To Communications Future ".

Cisco: Leveraging Networks To Seed Search Graphs?

Collaborative Thinking

Reading through the patent application itself , I wonder if this also proposal has applicability to Cisco Pulse (in an expanded view of what a search engine might be), given that the language also mentions a "webgraph". Perhaps this information also might describe how Cisco could possibly examine social graph connections as people-to-people connection requests traverse a network. Worth reading the article below: Will Cisco gear become search engine toll collectors?

Understanding Cisco's Collaboration Strategy (Part 2)

Collaborative Thinking

The following is Part 2 of a series on today's announcement by Cisco. What is Cisco announcing? To understand and decipher what Cisco is announcing, it is important to break the information down into four distinct areas: Strategic Pillars, Reference Architecture, “Extend Current”, and “Enter New”. Cisco believes that communication-centric and people-centric interaction models are the basis for next generation collaboration platforms and solutions.

Collaborative Thinking: Cisco 2.0: Walking The Talk

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Blogging Without Permission | Main | Ciscos Networking Vision Going "Social" » February 19, 2008 Cisco 2.0: But the rapid changes at Cisco have come with casualties.

Understanding Cisco's Collaboration Strategy (Part 3)

Collaborative Thinking

The following is Part 3 of a series on today's announcement by Cisco. Cisco needs to compare/contrast its approach with Microsoft’s BPOS – not just e-mail but overall to equate synergies from other WebEx Collaboration Cloud services. Does Cisco believe that it is now competing in the portal market with Microsoft, IBM, Oracle? Does Cisco believe that it is now competing in the content management market with Microsoft, IBM, Oracle as well best-of-breed vendors like EMC?

Cisco Finds New Path Towards Collaboration

Collaborative Thinking

in the news items below, Cisco continues to transition from unified communications into a more traditional collaboration space. Cisco Announces Intent to Acquire PostPath. The company extends Cisco???s These additions clearly augment Cisco???s Upon the closing of the acquisition, PostPath is expected to become part of Cisco???s s Collaboration Software Group and integrated with WebEx Connect and Cisco???s Moving into adjacent markets takes time ???

Cisco Announces Definitive Agreement to Acquire Jabber

Collaborative Thinking

This is a bold move by Cisco (given it's commitment to SIP) to expand industry thinking around presence as well as expanding its thinking around real-time applications given the type of development capabilities made possible with XMPP. So suddenly, I see both Avaya and Cisco as the new thought-leaders when it comes to presence (especially in regards to " social presence "). Connect and Cisco Unified Communications. About Cisco Systems.

Cisco: Great Expectations But "Where's The (Collaboration) Beef"?

Collaborative Thinking

Over the past several weeks, two Cisco events generated a great deal of media coverage (refer to “In The News” below). For those that have not been paying close attention, for some time now Cisco has actively been playing a grand chess game. In this case, it helps me better assess whether Cisco exhibits the level of business acumen necessary to successfully move into market adjacencies such as collaboration and Web 2.0. . Cisco is making forays into numerous adjacent markets.

Notes From Cisco WebEx Connect Session

Collaborative Thinking

Cisco Collaboration Architecture: higher level of services (presence, messaging), designed for other people to extend (mashups), designed for enterprise environment (policy management). Unified Communications + Web 2.0 + SaaS supported by a network services layer linked to API strategy (based on web services) and Cisco developer services program, etc. Leverage Cisco network expertise (Cisco Intelligent Network).

Cisco Collaboration Summit: The Right Foundation For Collaboration

Collaborative Thinking

That's a question Cisco wants to answer - point tools are not enough. Intercompany Cisco TelePresence. Joe Burton, CTO, Session Notes: Why is an architectural approach towards collaboration important? Example1: collaboration-enabled CRM process. Note: Reminiscent of "Collaborative CRM" concept defined by Meta Group years ago which has morphed into "Social CRM".

Social Media and the Enterprise: An Architectural Approach, an IASA E-Summit Sponsored by Cisco

Collaborative Thinking

Social Media and the Enterprise: An Architectural Approach, an IASA E-Summit Sponsored by Cisco. As a part of this e-summit series, sponsored by Cisco, you will hear from practiced experts throughout the industry about architecture collaboration topics and concepts such as: How to create a vision and comprehensive strategy for capturing business value through greater collaboration. Source: Cisco Community Central.

Cisco Community Central: Enterprise Social Software : Don't Think Profile, Think Identity

Collaborative Thinking

My first blog post over on the Cisco community site for enterprise social software (registration required When organizations discuss the business value of social networking, the conversation invariably includes a discussion on employee profiles. Strategists, sponsors, champions, and management teams often (not always but frequently) make the assumption that employees will create and maintain their own profiles.

Can Ethnography Save Enterprise Social Networking

Collaborative Thinking

This month, Mike Gotta from Cisco Systems, makes the case for bringing the human back into enterprise software design and development, starting out with enterprise social networking ( ESN ).

Collaborative Thinking: Meanwhile, Over At WebEx: A New Sheriff In Town

Collaborative Thinking

cisco has gone a little quiet regarding webex connection, collaboration beyond unified communications and building out the partner ecosystem (channel and technology vendors) that will drive success for its composite application platform

Looking Back - Moving Forward

Collaborative Thinking

On Monday, August 8th, I start with Cisco as a senior technical solution marketing manager for social software. Cisco I believe has a compelling story and legitimate chance to re-shape the collaboration market (internally as well as externally). Cisco Eos ).

Could Flip Be An Ad-Hoc Business Device?

Collaborative Thinking

Could Cisco squeeze the WebEx software and some of the IP telephony software on the Flip USB so you could participate in a conference and have a VoIP call to discuss the video? . Cisco Flips Over Pure Digital. Cisco Flips Over Pure Digital - Bits Blog - NYTimes.com.

Mock Thesis Proposal: Personal Support Networks During Periods Of Employee Transition, Part 2

Collaborative Thinking

IBM and Cisco) and consultancies (e.g., This post is Part 2 of my Mock Thesis Proposal. Part 1 is located here. The Abstract is repeated. Abstract. Social Network Sites (SNS) create multiple affordances employees leverage during their employment lifecycle. In this Masters Thesis, I examine how a SNS helps employees during transitional periods such as: joining the company, moving into a new position, and navigating through organizational disruption.

SNS 2

Collaboration: The Long Journey

Collaborative Thinking

Over the next several weeks, Cisco is presenting a series of blogs on collaboration trends that we are seeing in the enterprise. Continue reading this post on the Cisco Collaboration blog where I list several trends impacting collaboration strategies.). .

VMware-Zimbra acquisition rumor perplexes users

Collaborative Thinking

Interesting rumor - but I agree with Chris Wolf and would add one possible scenario: Cisco, EMC, and VMware formed the Virtual Computing Environment (VCE) to help organizations with their private cloud implementation (per this Cisco release: Accelerate the Journey to Private Cloud Computing ). I would expect that VMware would tailor Zimbra to work with Cisco's emerging collaboration platform and efforts to leverage WebEx and SaaS-based e-mail.

First Take: Microsoft Business Productivity Suite Online - Communications Online

Collaborative Thinking

Avaya, Cisco), or other conferencing systems. How will integration with other UC vendors be handled - if I have Avaya or Cisco - how will a hosted OCS interoperate with non-hosted versions of those tools?

OCS 2

Year-End Thoughts On Enterprise 2.0 Social Software (Part 3)

Collaborative Thinking

and social software) - in no particular order : Cisco Stumbles Early But Regains Composure & Sets The Stage . Back in July, I published a post Cisco: Great Expectations But "Where's The (Collaboration) Beef"? that took Cisco to task regarding how strongly it was "talking about" collaboration but was not really "doing" much about collaboration. Understanding Cisco's Collaboration Strategy (Part1). Understanding Cisco's Collaboration Strategy (Part 2).

Teams, Communities, And Social Networks

Collaborative Thinking

Read the rest of the post on the Cisco Enterprise Social Software Community. . . Perhaps one of the most well-intentioned yet misunderstood categorizations I’ve seen made by a variety of sources has been a segmentation model which draws sharp distinctions between “teams”, “communities”, and “social networks” – essentially treating them as separate entities.

Micro-blogging: Friend or Foe For Unified Communications

Collaborative Thinking

These are just some off-the-cuff thoughts, appreciate your feedback - and by the way, nothing here is representative of any Cisco direction. I will be working with the social media team to get established on the Cisco site soon. One my last reports recently was published by Gartner on the topic of enterprise micro-blogging.

Collaborative Thinking: Social Networks Seem To Travel Well

Collaborative Thinking

buyers, suppliers boost social networking: products, internal forums enhance traveler interaction. sabre travel network's february announcement that it will launch its social networking platform through its getthere online booking tool