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Mapping the social innovation ecosystems around public libraries together: the Czech connection(s)

Making CommunitySense

They form the “ third places ” where individual citizens meet and mingle, get informed, learn, as well as form and share opinions. We have also done several mapping experiments to test and validate the participatory aspects of the methodology.

2019 207

Two kinds of knowing

Jenny Connected

New experience engages the right hemisphere; familiar, routine experience engages the left hemisphere. Writing under the pen name Joanna Field, Milner wrote a book, ‘A Life of One’s Own’, in which she analyses her own personal experience of the pursuit of happiness.

2019 155

Engaged Customer definitions: Super Users, Influencers, Advocates

Community Guy

Language matters. . Super Users drive conversations in communities across a wide variety of topics, and lead these social experiences. — Influencers are members of Influence Marketing programs, a form of marketing in which focus is placed on influential people rather than the target market as a whole. Definitions are important. We know that all community have stratifications amongst their members.

2019 89

Differences are real; divisiveness is a choice

Chris Corrigan

In Canada’s only bilingual province, language is a massive difference between people, and New Brunswick has a multitude of language cultures. People are different, and offer different perspectives, lived experiences, and world views on things.

2019 91

The politics of translation and the role of staff in Sudbury schools


This is a strange experience: I’m into the topics of self-directed education for quite a while but didn’t dive in-depth into the specifics of Sudbury schools until recently. So I’m translating from Dutch without knowing corresponding Russian terminology or having an in-depth experience with English sources behind it. One thing that makes it easier for me it’s triangulation between the languages.

2019 89

The Value of Community Ecosystems

Online Community Strategy

I’ve worked with some form of community my entire career. Dell allowed me to learn and experiment at a global scale, and incorporate community analytics into marketing mix models and enterprise-wide reporting. A version of this post appeared on LinkedIn in February of 2019.

2019 46

Writing Grey Words

How to Save the World

Our languages are built around the reality of these non-existent things , which is probably why wild creatures, absent their need or capacity for abstract mental constructs , have no need or capacity for abstract languages.

2019 58