Using personas in design of online and blended learning

Joitske Hulsebosch

The customer profiles would lead to stereotypical images of customer. Why would you work with personas when designing online or blended learning? In this blog I will share my enthusiasm about working with personas.

2019 130

Engaged Customer definitions: Super Users, Influencers, Advocates

Community Guy

Over the years, we’ve heard a great many terms to describe “Engaged Customers”… influencers, super users, super fans, advocates, and more. Each one of these terms define a very different type of Engaged Customer, so it’s important not to use them interchangeably. Here’s how I’ve always talked about the various types of Engaged Customers. . Definitions are important. Language matters. . We know that all community have stratifications amongst their members.

2019 89

5 Facebook Page Tips for Event Planners and Conference Organisers

Laurel Papworth- Social Network Strategy

1 Facebook Core Audiences – how Facebook decides which Customer Avatar/Persona will see your event content and which won’t. What are the 5 main tips for Facebook Page algorithms, hashtags, cover photos, target audiences etc for event managers and conference organisers? I’m glad you asked ??. More Social Media resources for EventPlanners: [link]. Target Audience: EventProfs with an interest in Social Media and Facebook Page Admins.

2019 122

The death and the expensive rebirth of Flickr

Community Guy

Building a community for your customers needs to take an equally serious mindset. My name is Jake and I am.er… was a Flickr fanboy. . I can’t remember exactly when I uploaded my first photo to Flickr, but it was in its early days.

2019 116

Collaboration is the Hallmark of Community

How to Save the World

I ‘ve spent many hours over the past four months rehearsing for a choir performance, a benefit for our local food bank. The world premiere concert was last night and played to a sold-out crowd, and it was a huge success for the works’ composer, my friend Brian Hoover.

2019 63

The Value of Community Ecosystems

Online Community Strategy

The focus of the community was to support customer onboarding and product usage. In my opinion, ground zero for community analytics has historically been measuring the value of knowledge generated in online communities, particularly in the context of customer support.

2019 46

Data Residency in Office 365 – It’s Complicated

Michael Sampson - Currents

The details such as – this only applies to two groups of customers in 2018: – brand new customers who are creating a brand new tenant based in the Canadian geo; or. From 2019, you will have the option of migrating it to Canada.

2018 116

Wikinomics» Blog Archive » Is your Organization Talent Ready?

John Tropea - Delicious Social Network KM

Microsoft’s Vision for 2019 The Boss fuels lawsuit against Ticket Master Profiling the powers that be on the un-facebook Aerosmith makes more money on Guitar Hero game than any individual album. Competitive advantage comes from products, services, or interactions are co-created with customers and vendors. The difficult economy is helping us consider dramatic changes that cna translate into real value to the customers and staff.