Links of the Quarter: March 2019

How to Save the World

How Not to Dominate the Conversation: Chris Corrigan suggests that rather than ignoring or fighting the power dynamics in a conversation or discussion, acknowledge and work with them. They converse.

2019 46

Meet Beau, a reflection chatbot

Joitske Hulsebosch

Make goals / learning objectives also the subject of conversation. Beau was tested by 51 people and these are the results Our conclusions: Most people are positive about the use of Beau, the tone and the language used in the conversation. But more importantly, half of them have gained a new insight through the conversation. It gives people time to think and enables them to determine the rhythm of the conversation themselves.

2019 116

Attending to the invisible ‘Other’

Jenny Connected

Kochi Biennale 2019. Attention is how we relate to the world and what we attend to determines what we see. At this stage in my life I am interested in how I can ensure that what I choose to attend to doesn’t blinker me to the possible implications of attending too closely to a given idea.

2019 148

Engaged Customer definitions: Super Users, Influencers, Advocates

Community Guy

Super Users drive conversations in communities across a wide variety of topics, and lead these social experiences. In return, Advocates may get access to special perks like free event access, t-shirts, conversations with executives, and so on. . Definitions are important. Language matters. . We know that all community have stratifications amongst their members. Some members are very active, some very passive…a plenty of shades in between.

2019 89

Walking away from facebook

Chris Corrigan

Facebook creates a deep gravity well for conversation. Conversation was more considered and content was savoured and appreciated and hardly ever simply passed on. I am getting into debates and conversations with people I vehemently disagree with.

2019 93

Differences are real; divisiveness is a choice

Chris Corrigan

” They claim that only their approach will bring “unity” typically by eliminating any conversation that recognizes the value of differences.

2019 83

Planning in pure dialogue

Chris Corrigan

Our insights emerged in very deliberate conversation. Don’t silo the conversation, but structure the harvest. Our conversation wandered from program content, to context, to history, to practicalities, to new ideas for structure.

2019 74

My personal year of learning about evaluation

Chris Corrigan

I invite you to join us there for what will be a really amazing set of conversations intended to open up our practices and apply these tools to complex projects. For a number of years I have been studying and learning about evaluation.

2019 75

Archeology and legitimate peripheral participation


The difference between a tooth and a bone, as well as their relative sizes are pretty easy to see, but much more emerges in a conversation as people bring their suggestions, questions and background knowledge at the table. In October I went with the kids to join as volunteers for recent excavation in Katwijk. Yesterday there was a follow-up opportunity to join the team, this time to help with identification the findings.

2019 89

Stuck, (un)schooling and social, writing


Those things are inspired a lot by the conversations in Russian and/or with Russians, which is heavily on FB. And in the middle of it comes Walking away from facebook post by Chris Corrigan, which makes me thinking once again ( comment ): I am sitting on the fence with this one for a very long time – I hardly post anything meanigful on my own FB, but contribute to group discussions and those do matter for building connections and getting somewhere with conversations.

2019 89

“But what if our people dominate?”

Chris Corrigan

If you are consulting because you don’t know the answer to a question, being absent from the conversations does not help you learn. This is actually easily remedied by designing the session well, but it sometimes helps to have an offline conversation about the way the client feels about participants. Over the years I’ve noticed a trend in consultative facilitations that goes something like this: a client calls wanting to consult with the community about something.

2019 61

The Value of Community Ecosystems

Online Community Strategy

When the conversation moves towards the value of community across customer lifecycle, and the potential value across business units our current methods, measurements and metaphors fail us. A version of this post appeared on LinkedIn in February of 2019.

2019 46

How Can We Prepare For an Unknowable Future?

How to Save the World

2019 65

Writing Grey Words

How to Save the World

The problem with restricting conversation or writing to only what is both apparently real and unreal (ie actually real), is that you are limited to tautologies: All there is, is this.

2019 56

Data Residency in Office 365 – It’s Complicated

Michael Sampson - Currents

In 2019 there will be a migration option for customers based in Canada (their tenant is homed there), and by extension, this will apply for Australia and Japan too. From 2019, you will have the option of migrating it to Canada.

2018 116

Senior Social Media Professional Training – August 2018

Laurel Papworth- Social Network Strategy

Wants more engagement on their sites including setting up a Conversation Diary with correct hashtags and times to post specific content. Will be run again in 2019 when I clear the backlog of client social media strategy contracts and inhouse corporate workshops and conference thingies.

2018 130

BlueJeans Huddle

Michael Sampson - Currents

Group video conferencing usage throughout the enterprise will increase 400 percent by 2019, with huddle rooms showing particular momentum, already doubling in market share since 2015, according to leading research firm Gartner.

2016 114