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Engaged Customer definitions: Super Users, Influencers, Advocates

Community Guy

We know that all community have stratifications amongst their members. Beyond just members with “standard” activity levels, we think about the most active, most passionate, most influential members and how we can get them helping to drive our community, marketing, and business goals. . — Super Users (aka Super Fans) are volunteer community members who participate in a corporate sponsored environment at an outpaced level from “standard” users. Definitions are important.

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Planning in pure dialogue

Chris Corrigan

We spent two days working on what I can only call “polishing the core” of the Leadership 2020 program that we offer on behalf of the Federation of Community Social Service of BC. Wrap it up, make a date for some next steps and celebrate the work.

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A calendar of seasons for my time and place

Chris Corrigan

We mark some of these days locally, with a May Day festival, and a huge community celebration on Hallowe’en as well as its solstice celebrations. The Squamish traditional calendar is focused on activities related to ceremonial and food gathering rhythms.

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