Four Things to Remember When "Planning"

Evolving Web

Planning is knowing, tracking, and fully understanding the evolution of your project. As we begin to work, if we are tracking our work and measuring rates of completion, we can - in the future - forecast completion dates fairly accurately. What did the customer think?

2018 194

Sightedness: The Lesson

Michael Sampson - Currents

You will only have an arm-waving non-specific sense of direction, and will not be able to describe or explain with anything beyond broad generalities (e.g., “We would benefit from a system that helped track customers better.”).

2018 136

Shopping for Inspiration

Michael Sampson - Currents

Sign-up for a multi-day conference with a strong customer track, and attend as many sessions as you can to learn.

2018 127

Four Things to Remember When "Planning"

Evolving Web

Planning is knowing, tracking, and fully understanding the evolution of your project. As we begin to work, if we are tracking our work and measuring rates of completion, we can - in the future - forecast completion dates fairly accurately. What did the customer think?

2018 130

GDPR: To Whom Does GDPR Apply?

Michael Sampson - Currents

The key phrase for applicability is “in the Union,” in the physical sense: – Any organisation based in the Union must comply with GDPR, for all data processes that make use of personal data (employees, customers, supply chain, etc.).

2018 116

Seeing With Your Eyes Closed

Michael Sampson - Currents

The academics entering the room may have been expecting a normal tutorial room, but what they got instead was a custom-designed interview room. Sometimes I wonder if the designers of customer experiences in retail operations and airport check-in areas do the same.

2018 116

Broader Usefulness of Satellite Photos

Michael Sampson - Currents

For example, a collection of photos of the same place over time (hourly or daily) can be used for: Photos of car park utilisation at retail centres provides an indicator of sales and customer traffic. BusinessWeek ran an article in July 2015 called How Satellite Photos May Change Economics.

2018 116