Security, identity, voice, opportunity and agency on the distributed web

Jenny Connected

By contrast, structure is those factors of influence (such as social class, religion, gender, ethnicity, ability, customs, etc.) I have always understood learning to be the process through which learners learn to become the person they want to be.

2018 187

Four Things to Remember When "Planning"

Evolving Web

That means you have existing relationships with customers and colleagues to complete work. What did the customer think? Business Cooperation Management Personal Kanban Urban PlanningIn 1989 I received my degree in Urban Planning. I have studied how to make plans.

2018 194

My session about blended learning in Milan

Joitske Hulsebosch

Then they group worked in subgroups to create a blended design for their own chosen customer request, which they had to pitch to the client. A personal approach online helps with this. I walked with three colleagues in Milan.

2018 130

Links of the Quarter: March 2018

How to Save the World

Corporations Loathing Customers: Corporations have done their damnedest to automate and outsource the annoying nuisance of employees. Now they are turning their loathing to that other class of people, their customers. image via Ulf Parczyk on Jim Newman’s Facebook Page.

2018 46

Four Things to Remember When "Planning"

Evolving Web

That means you have existing relationships with customers and colleagues to complete work. What did the customer think? Business Cooperation Management Personal Kanban Urban PlanningIn 1989 I received my degree in Urban Planning. I have studied how to make plans.

2018 130

Spoof Intelligence Added for all Exchange Online Protection Plans #office365

Michael Sampson - Currents

Microsoft added Spoof Intelligence for email security earlier this year (January 2018 I think). This was included as a feature of the Office 365 Enterprise E5 plan, as well as a feature of the Advanced Threat Protection add-on for non-E5 customers.

2018 116

And So It Begins

Michael Sampson - Currents

May 25, 2018. I have just attended a two-day workshop on GDPR in the context of how a tech vendor can help customer organisations become compliant. It’s a date that’s always been “coming” and recently “coming quickly.”

2018 116

Sightedness: The Lesson

Michael Sampson - Currents

All the cues and signals were in the room available to every person entering, but not all signals registered as important. Each person focused on what they had the training to see, and filtered out that which they didn’t. One person doesn’t have to see it all or know it all.

2018 136

More Human Moments from Microsoft

Michael Sampson - Currents

Some Office 365 customers in the region were affected. Some Azure customers in the region were affected. A person. After a pretty good run, Microsoft Office 365 had a major outage in San Antonio TX this week.

2018 116

Confessions of a Super Fan

Community Guy

They are motivated by intrinsic, personal, emotional needs. You build a brand/support/marketing/fan community in order to create exactly that: a home for your most loyal and engaged customers. There’s nothing worse to a passionate person than a vibe killer.

2018 116

Protecting Mobile Devices

Michael Sampson - Currents

These could be conditional access policies, such that the end user has to verify that they are the person requesting access to the information through a second factor or means of authentication. Mobile devices as endpoints to corporate information have taken the world by storm.

2018 116

Information Protection: The What

Michael Sampson - Currents

Broadly speaking, information that needs to be protected is like that because its inappropriate use or disclosure could cause harm to a person, entity, or organisation. When thinking about information protection , one of the key questions is what: what specific information should be protected?

2018 116

Seeing With Your Eyes Closed

Michael Sampson - Currents

This would create (or force) the interactional style I wanted for the interviews: one-to-one, direct, personal, focused. The academics entering the room may have been expecting a normal tutorial room, but what they got instead was a custom-designed interview room.

2018 116

GDPR: To Whom Does GDPR Apply?

Michael Sampson - Currents

This Regulation applies to the processing of personal data in the context of the activities of an establishment of a controller or a processor in the Union, regardless of whether the processing takes place in the Union or not.

2018 116

Microsoft Surface Hub 2

Michael Sampson - Currents

– the Hub 2 will be tested with selected commercial customers this year, and will be available for purchase in 2019. The first two times we see the Hub 2 in the video, they are within the context of one person’s office.

2018 116

Hierarchy is the Enemy of Learning

How to Save the World

My main advice to them over the years was: have iterative conversations with customers and colleagues about what you and they care about, and how things could be made better, and act on them. drawing by hugh macleod at gaping void .

2018 92

Data Breaches – It’s Not Just Hackers

Michael Sampson - Currents

Here’s some: An employee who accesses personal data records on customers or patients that are outside his or her task domain, or otherwise beyond what they need to access for their job. An employee leaves a firm and takes details on customers to a competitor or to their own new firm in the same market space. In the General Data Protection Regulation and other data protection regulations around the world, data breaches are a topic of concern.

2018 98

The Second Act: Community Guy Rises

Community Guy

I was the guy who spent countless hours off the clock trying to help companies get excited about working directly with customers and fans. I’ve had more than one person tell me that they too were starting to speak more honestly in public. Hello. I’m Jake, the Community Guy. You may not recognize me… I know it’s been a while. Or you have never heard of me, since I’ve been a bit of a recluse lately.

2018 89

The Second Act: Community Guy Rises

Community Guy

I was the guy who spent countless hours off the clock trying to help companies get excited about working directly with customers and fans. I’ve had more than one person tell me that they too were starting to speak more honestly in public. Hello. I’m Jake, the Community Guy. You may not recognize me… I know it’s been a while. Or you have never heard of me, since I’ve been a bit of a recluse lately.

2018 89

The Fortune-Teller

How to Save the World

I don’t need it, but the customers expect it. I enjoyed smiling and noticing, but I didn’t really like most people very much, and this instruction seemed, well, personal. This is a work of fiction. Image from Max Pixel , cc0. Photoshopped with ‘watercolour’ effect.

2018 77

AI Use Cases For Communities & Networks

Online Community Strategy

Yet, there is a reason for the hype: AI could support a radical transformation of online community management and experience: automation of routine tasks, real-time insight, enhanced personalization and the enhanced agency of an individual in digital ecosystems.

2018 51

Collapse Watch

How to Save the World

Banks will freeze your assets because they have no collateral to fund withdrawals by customers. And it will collapse currencies, requiring most of us to transact mainly by barter, gifting and scrip (personal, re-transferable IOUs).

2018 46

RBS Embraces Facebook at Work: My Reflections and Questions, and the Challenge Ahead

Michael Sampson - Currents

RBS has already piloted Facebook At Work and quickly found that staff were able to work much more efficiently together, answer customer questions faster, update other colleagues on their work in a much more engaging way and source a far wider range of ideas for on-going projects.

2015 142