How not to thank your customers

Community Guy

For instance, if you want to thank your customers. “Customer: Thank you for being a customer” Here’s a way to do it really well: . “Customer: Thank you for being a customer. Thank your customers. Sometimes being a human is tough.

2018 116

Links of the Quarter: March 2018

How to Save the World

Howe Sound Ballet: My friend Bob Turner captures astonishing footage of seals, sea lions and massive schools of anchovies right in Snug Cove, Bowen Island. Corporations Loathing Customers: Corporations have done their damnedest to automate and outsource the annoying nuisance of employees.

2018 46

Even Microsoft Struggles With It

Michael Sampson - Currents

Here’s an example: Microsoft released a new approver role for the Customer Lockbox feature in Office 365 E5 (also accessible through the Advanced Compliance add-on). Anyway, in making the above announcement, Microsoft includes a video from November 2015 that explains Customer Lockbox.

2018 116

Effecting Change – the Cohesive, Larger Vision

Michael Sampson - Currents

And one of the things I’ve always found, is that you have to start with the customer experience and work backwards to the technology. There’s much more to come from Silverside as 2018 unfolds.

2018 116

The Second Act: Community Guy Rises

Community Guy

I was the guy who bugged his friends and family at parties about the internet in the 90s. I was the guy who spent countless hours off the clock trying to help companies get excited about working directly with customers and fans. Outside of a very small circle of friends and family, everyone in my online world was shocked. “I Hello. I’m Jake, the Community Guy. You may not recognize me… I know it’s been a while.

2018 89

The Second Act: Community Guy Rises

Community Guy

I was the guy who bugged his friends and family at parties about the internet in the 90s. I was the guy who spent countless hours off the clock trying to help companies get excited about working directly with customers and fans. Outside of a very small circle of friends and family, everyone in my online world was shocked. “I Hello. I’m Jake, the Community Guy. You may not recognize me… I know it’s been a while.

2018 89

Risky Business

How to Save the World

But they pretend they also care about the welfare of the world’s people, and spend millions of dollars (kindly provided by you in the form of customer profits and taxes) preparing this report. Apparently in Davos, technology is still our friend.

2018 69