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Even Microsoft Struggles With It

Michael Sampson - Currents

Here’s an example: Microsoft released a new approver role for the Customer Lockbox feature in Office 365 E5 (also accessible through the Advanced Compliance add-on). Anyway, in making the above announcement, Microsoft includes a video from November 2015 that explains Customer Lockbox.

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Effecting Change – the Cohesive, Larger Vision

Michael Sampson - Currents

And I’m sure that you can make some demos, maybe a small commercial app, that demonstrates those things. And one of the things I’ve always found, is that you have to start with the customer experience and work backwards to the technology.

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