Security, identity, voice, opportunity and agency on the distributed web

Jenny Connected

By contrast, structure is those factors of influence (such as social class, religion, gender, ethnicity, ability, customs, etc.) The topic for the final week of the E-Learning 3.0 course is Agency.

2018 187

Cultural Isomorphism

How to Save the World

So what’s on offer to customers is mostly “differences” of superficial style, appearance and brand, rather than differences of substance. (My Our Culture / OurselvesNew Yorker cover by Charles E Martin from September 11, 1971.

2018 46

Links of the Quarter: March 2018

How to Save the World

Rotten: Td0s writes about our culture’s unwillingness to do things well, and to pay to maintain the infrastructure we build and depend on : Doing something well, making something that will last, is not prized in this culture. Is Civilization a Wetiko Culture?:

2018 46

#XED is Essential for #DEX

Michael Sampson - Currents

Leveraging the ideas of customer experience (CX) to address employee issues, DEX offers a new way of looking at current issues and challenges in how staff are enabled to get their work done, along with all other points of engagement between staff and the organisation. Culture & Competenc

2018 116

Shopping for Inspiration

Michael Sampson - Currents

The intent doesn’t spring from a slavish desire to merely duplicate the exact technical configuration in your own organisation—blind to the cultural and organisational differences between them and you—but rather as an eye-opening experience to see what you haven’t seen as possible before.

2018 127

Hierarchy is the Enemy of Learning

How to Save the World

My main advice to them over the years was: have iterative conversations with customers and colleagues about what you and they care about, and how things could be made better, and act on them. Our Culture / Ourselvesdrawing by hugh macleod at gaping void .

2018 92

From Changing Tools to Making Progress

Michael Sampson - Currents

Cultural design – the fragrance of the work environment, the rules of engagement, and shared values. Perhaps that’s a funny way to think about culture, but to me culture is about smell – whether working in a place smells good or stinks.

2018 116

Storytelling for Leaders – Auckland on May 29

Michael Sampson - Currents

Staff and customers are spread around the world. Culture & CompetencyShawn Callahan is presenting his Storytelling for Leaders workshop in Auckland in a couple of weeks: Anecdote’s Storytelling for Leaders program will teach you the techniques you need to better influence, engage and inspire others – just as thousands of leaders already have, from Melbourne to New York, London to Singapore. Organisations are changing quickly.

2018 89

Risky Business

How to Save the World

But they pretend they also care about the welfare of the world’s people, and spend millions of dollars (kindly provided by you in the form of customer profits and taxes) preparing this report. How the World Really Works Our Culture / Ourselves

2018 69

The Wheel of Blame

How to Save the World

Our Culture / OurselvesI don’t know who invented the “wheel of blame” I first saw it on the refrigerator of Tree’s community house kitchen.

2018 54

Collapse Watch

How to Save the World

My reason for posting this update is a number of conversations I’ve had with fellow “collapsniks” about whether or not the (IMO insane) gun culture of the US will mean that collapse will unfold differently there than it does in the rest of the world.

2018 46

RBS Embraces Facebook at Work: My Reflections and Questions, and the Challenge Ahead

Michael Sampson - Currents

RBS has already piloted Facebook At Work and quickly found that staff were able to work much more efficiently together, answer customer questions faster, update other colleagues on their work in a much more engaging way and source a far wider range of ideas for on-going projects.

2015 142