Work Live Integration – 23 and 1/2 Hours


Instead, a long while ago I have made the transition into what some people have been calling work life integration, where one of key words / concepts that has started making the rounds in the last few years, that is, flexibility, is gaining more and more importance and relevance as we move forward.

Lotusphere 2012 Notes: Opening Session

Portals and KM

This is the first in a series of my notes on Lotusphere 2012.   There are embeded apps to integrate multiple apps into a single place. Suzanne showed multiple examples of integrated with third party apps like SAP and Trilog.   Many kudos to IBM for this approach.

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Lotusphere 2012 Notes: Social Business for SMBs

Portals and KM

This is another in a series of my notes on Lotusphere 2012. Ken said their goal is to make sure people are productive and take a very social approach that is different from the legal industry in general. I am very pleased to be back again after last year.

2012 182

Integrating a 1-to-1 tablet initiative at primary level

e-Moderation Station

In this guest blog post Dimitris shares his experience from Doukas school in Athens which integrated ICT into the syllabus (one tablet PC per student) in 2009 and has become a Microsoft Case Study for adopting this approach. August 2012. ICT educators: Dimitris Primalis.

State of Social Media Marketing 2012

Portals and KM

Tighter integration between social and rest of marketing and business overall. As I mentioned in another Awareness report, How to Kick-Start Your Content Marketing - A Seven-Step Approach to Delivering Success , - You need to start with defining your business objectives and build your program and metrics around those goals. The good results include the tighter integration between social media marketing and the rest of the business and the measurement of what matters.

2012 158

The 1-minute guide to integrating technology into teaching

e-Moderation Station

One of the biggest challenges facing EFL (and other) teachers today is how to integrate technology into our classes in a meaningful and principled way. Integrating technology is not just finding a great new tool or idea and then trying it out. February 2012.

Lotusphere 2012 Notes: Opening Session Tuesday

Portals and KM

This is another in a series of my notes on Lotusphere 2012. A second challenge was content integration and much progress has been made here also. It worked because they took an original approach

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Organizations Struggling to Integrate Customer Channels

Michael Sampson - Currents

Recent research by Pitney Bowes points to the problem of low integration between different marketing channels , and the consequential costs of this: " Pitney Bowes Software (PBS), a global leader in customer data, analytics and communication software and services reveals, through a study of large B2C organisations in UK, France and Germany, that customers are being lost through fragmented and inconsistent communications and failure to integrate marketing channels.

Tweet Jam 2012: The State of the SharePoint Community

Portals and KM

Yesterday I sat in on the Tweet Jam 2012: The State of the SharePoint Community (#SPJam) hosted by Mark Fidelman (, It was sponsored by Q2: One approach is specialization by customer vertical, like ShareFest2012 for pharma #SPJam #Q2. SPJam #Q3 Trend of integrating SP with other social platforms will widen the community and attract people from different backgrounds.

2012 136

Notes on CCS105 Bayer MaterialScience - Integrating IBM Connections and Microsoft Technologies

Michael Sampson - Currents

Bert Oberholz and Cindy Schlebusch from BMS are talking about BMS's implementation of Connections, and the integration with Microsoft technologies. in 2010, more focused approach - to introduce Connections with the new personalized work place (a new standard laptop image). -. plan for 2012 - Bayer-wide availability, integration with SharePoint, and Connections 4 late in 2012. integration challenges: -. integrating Profiles.

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Pulling It All Together - Michael's Comments on Lotusphere 2012

Michael Sampson - Currents

I've been attending Lotusphere 2012 as an industry analysit this week in Orlando. The integration of Notes Mail and Exchange into the Connections interface for users, so they can see their newer Connections material alongside their traditional email, is a good move. I haven't always agreed with the approaches being advocated, but that's a better problem to have than the topics not being discussed at all.

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Interactions 2012 - Inside the Social Business - Lee Bryant #iic @leebryant

Michael Sampson - Currents

Better approach - ambient actions that throw off knowledge in the flow of work. approach - working in the open and staying in touch. some practical considerations - build, buy, integrate, governance Lee Bryant from Dachis Group is talking about social business. Key points: - (1) Poor user experience leads to low adoption. (2) 2) Most intranets are not fundamentally productive tools. Adoption - changing habits is very hard, what's the incentive to using the intranet? -.

2012 117

Lotusphere and IBM Connect 2012 Highlights – Back to Basics of Conferences! #ls12 #ibmconnect


As more and more blog posts are starting to come along sharing further insights on some of the major highlights from the recent IBM Lotusphere and IBM Connect 2012 events held last week in Orlando, Florida, I guess it’s now time for me to start sharing my two cents on what both events were like, what I learned, what I thought were some pretty interesting developments and happenings, as well as a bunch of other tidbits that I think would prove useful to share over here in this blog.

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The Waves of Enterprise Social Networking at eBay (Ramin Mobasseri, eBay) - Share 2012, Atlanta

Michael Sampson - Currents

The opening keynotes for day 2 of Share 2012 are done. for wave 3 (August to November 2012) - social and email integration, and contextualization of social networks. - a "hub and spoke" approach is the most commonly used approach for spreading ideas and reality around social business. integrating LinkedIn with the profile part of The Hub. -. In the first session after the keynotes, Ramin from eBay is talking about their with enterprise social networking.

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Links of the Month: November 30, 2012

How to Save the World

illustration from my book Finding the Sweet Spot. A bout half the people on Bowen Island, where I live, commute daily to Vancouver via a heavily taxpayer-subsidized car ferry.

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Beyond Sharing: Reimagining the Digital Newsroom with SharePoint (Chad Schorr, Associated Press) - Share 2012, Atlanta

Michael Sampson - Currents

The AP built a new editorial approach on SharePoint for publishing news. didn't show you SharePoint - but there is very deep integration. Chad Schorr from Associated Press is talking about reimagining the digital newsroom with SharePoint. Three themes: - SharePoint can be used for your tier 1 mission critical applications. You can run your business on SharePoint. SharePoint is a foundation for solutions. Get creative and don't feel confined.

2012 109

12 Ways to DO and NOT DO a Social Media Press Release – MSF Medecins Sans Frontieres

Laurel Papworth- Social Network Strategy

I found no social media elements other than the usual “social media is another broadcast channel” approach. I don’t have a problem with this type of TV show online – good on them – but let’s not talk about “socially integrated” shall we?

2012 285

Don’t Underestimate the Value of Your Community Managers


“To assess, reconcile and coordinate the ‘social’ approach across a wide range of enterprise functions. To integrate internal social environments with closed communities with open communities and with public social channels and none-hosted communities in their markets.

2012 242

Social Business Is People to People Business – The Movistar Story


It’s all about personal experiences, it’s about putting your customers right at the centre, it’s about understanding how that customer centric approach is going to make you much more successful and profitable at large. Luis Suarez (@elsua) July 14, 2012.

2012 207

Facilitation tips for improvisers

Viv Mcwaters

Play with formats, try out new approaches, remembering the constraints of the form. There’s an underlying architecture to different performance types, just as there’s an underlying architecture to facilitation approaches. I can’t tell you how grateful I am to have stumbled into improvisation and discovered the principles and practices that now are integral to my approach to facilitating.

Enterprise Social Software Will be Pervasive by 2016 - Perhaps

Portals and KM

If social software is outside the workflow and not integrated with traditional apps then it is facilitating coffee room conversations. You have to integrate the new social tools with the traditional apps. You have to link the new school systems of engagement with the old school systems of record (see - Integrating the Interactions with the Transactions and Maybe Enterprise 2.0 I will be back there and reporting on Lotusphere 2012 next week.

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Media Trust launches Newsnet site and network

Social Reporter

With newsnet our approach is focused on collaboration with established citizen journalists, as well as identifying others who could benefit from the resources newsnet offers.

2012 179

The Social Organization According to Gartner

Portals and KM

The basic premise of the book is “being a social organization goes beyond experimenting with social media technology tools—the "provide and pray" approach.

2012 211

BlueIQ at IBM Finally Goes External!


Rawn Shah (@rawn) January 12, 2012. ( Note: You see?

IBM 189

Cisco Expands Its Cloud Collaboration Strategy

Portals and KM

Here Cisco is taking an integration and partnership strategy. In the lower right is Information Management where they have also adopted with same integration and partnership approach. There is also integrated calendaring and scheduling.

Cloud 182

TIBCO Upgrades tibbr with GEO and Other New Capabilities

Portals and KM

TIBCO launched tibbr , a heavy duty and secure social platform a year ago and is approaching 1M users at companies like Macy's, KPMG, and shipping giant OOCL.   They are also integrating video conferencing.

2012 182

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience. While there were plenty of technology limitations, it’s important to historically note that today’s siren call to integrate social tools into business apps and processes is not a new idea. I just read an interesting report from my ex-colleague Larry Cannel from Gartner (" The Post-2.0

2012 168 Expands Its Social Email Offering to Include Lotus Notes

Portals and KM

For example, this cross-platform strategy enabled utility company American Water to integrate SharePoint and Notes rather than budget an additional $3 million to change its 7,000-user Notes implementation.

2012 Social Marketing and New Media Predictions eBook Now Available

Portals and KM

The 2012 Social Marketing and New Media Predictions eBoo k is now available. I have covered them several times on the TheAppGap (for example see: Awareness Summer 08 Release Brings Sharepoint Integration and New Features ). As we move away from customer relationship management to customer managed relationships, we need new approaches to marketing, new ways of organizing our resources, and flexible, scalable technology to get our customers’ attention and ensure their engagement.”

2012 144

Racing to the Top Where Corporations Are People


The race to the top is the long-term path with the desirable outcome “ How brilliant is that quote as an inspirational definition of what a Socially Integrated Enterprise should be like, don’t you think?

2012 154

Moxie Spaces Enhances Customer Engagement

Portals and KM

Moxie has taken this a step further with an integration of these domains. But this is a product that is integrated with the externally facing one. Tom said that they have seen very diverse sets of markets adopt this tool and approach.

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Curing Business Ecosystems Blindness

Partnering Resources

However, the ecosystem approach goes beyond the traditional supply chains to examine the more complex web in which a company operates. Trainers, resellers, developers, and system integrators all benefit from their association with Microsoft. Evolution into business ecosystems.

2012 207

Notes from IBM's Social Business Success Story #ibmsocbiznz @socialbizguy

Michael Sampson - Currents

It's even integrated with Sametime, to suggest giving thanks to people. -. The IBM Social Business AGENDA approach, through a free workshop. Vaughan Rivett from IBM New Zealand is presenting on the IBM Social Software Success Story. The session is in Auckland New Zealand, and there's about 80 people here for a 7.30am breakfast and presentation. Vaughan's struck an engaging tone for the session, lots of people are nodding and laughing. it's a good atmosphere.

2012 157

Notes from INV301 IBM's Social Business Strategy

Michael Sampson - Currents

At Lotusphere 2012, Douglas Heintzman (Director of Strategy, IBM Collaboration Solutions) and Andrew Warzecha (VP of Strategy, IBM Solutions Group) are presenting on IBM's social business strategy. Social technology is changing the way we live - huge uptake of Facebook and content sharing, more smartphones will ship than PCs in 2012, more informed consumers. Expecting the social business market opportunity to increase from $73B in 2012 to $99 billion.

2012 122

Does a Senior Exec Need to be in Charge of Enterprise Collaboration?

Portals and KM

 After deployment this person would be focusing on thing such integration, training programs, adoption strategies and the like.  The long term role of this person would be scaling the program, fostering a collaborative culture, continuous evaluation and adoption, and integrating collaboration within the overall business strategy of the company.”  That approach is doomed to failure and a waste of time and money.

2012 151

IBF on How ConocoPhillips Saved Hundreds of Millions Through Knowledge Sharing

Portals and KM

Dan is accountable for the strategic implementation of knowledge sharing for the 31,000-person integrated oil and gas company, From 2004 to the present, KS has documented hundreds of millions of dollars in estimated cash flow for the company. ConocoPhillips uses a holistic approach to embed a knowledge sharing culture throughout the company.

2012 133

Ten Design Principles for Social Intranets (Vernon Meyer, AMP) @webdynamo #intranets2012

Michael Sampson - Currents

group a) design harmony - (1) adopt a user-centric approach, (2) identify, understand and work with project drivers, and (3) understand how your technology integrates. -. After lunch on day 2 of Intranets2012, Vernon Meyer is talking about his work at AMP. Key ideas: - Intranets need to become more fun, more modern. - the audience has changed from consuming information. to participating. We need to change our intranets to allow this. - 10 design principles: -.

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Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

Summit Paris February 7-8 2012 was the place to be. . Alcatel-Lucent- An Implementation Approach to Follow. Surrounded by really smart, disciplined business thinkers, Enterprise 2.0 The important conversations were not about the abundant technology platforms vying for "Enterprise 2.0"

2012 169

The Future Belongs to Generalists—Some Thoughts

Michael Sampson - Currents

But what if this approach is no longer valid? But equally, sometimes it's someone from outside the field who brings that integration - by seeing the data or problems in a domain from a new perspective. On the HBR Blog Network, Vikram argues that the age of the specialist is over, and that the generalist should be more important in the next age : " We have become a society of specialists.

2012 136

IBM Connections Conversations - 3: Analytics + Social

Portals and KM

What is exciting here is the integration of social capabilities and analytics. For example, the fully networked organizations had almost twice as such integration of social aspects into the employees day to day work and a greater improvement in benefits. I see the new capabilities within Connections covered in these three posts to further support this integration of social into business. Companies that adopt these approaches should be the winners going forward.

SCoPE Seminar: Digital Badges Implementation

Jenny Connected

Maybe those involved in designing and implementing badges have already been through the questions which remain for me; questions about the credibility of these badges, their value, their integrity, their status, what they represent, who they represent and so on. So I still wonder whether the badge system will promote the ‘completion of tasks’ approach to learning, more than a focus on developing a depth of understanding.

Making Conference Calls Sound Better - Dolby and BT Conferencing

Michael Sampson - Currents

This approach creates the impression that sounds are coming from unique points in space (as they would in real life), so call participants can easily identify who is speaking and what they are saying. It is also fully integrated into the BT One portfolio of unified communications solutions, which BT Global Services delivers to global corporations and government organizations. ".

Social Learning in the 90s: A Use Case

Portals and KM

Neither of these time frames was acceptable to transform the entire work force so we integrated knowledge management and learning to both drive down classroom time and decrease the learning curve. What excited the employees was the egalitarian approach. Social learning in a big deal now. See for example, my review of The New Social Learning. Most people it has been around since the cave people but new social tools have opened up new possibilities.

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