Reflections from 2011 – Redefining Your Social Web Presence


If it doesn’t get eaten by the system you should be able to receive a response from me within a reasonable amount of time depending on the urgency of the request / query / matter.

2011 90

How “Membranes” Build Great Organizations

Alchemy of Change

These biological “conversations&# of cellular networks are essential to life, and at the heart of a new understanding of living systems just now emerging in systems biology. In its place is a new view of the organization as on open, living system that is inherently social.

2011 142

Trending Sources

Trust and Networks

Alchemy of Change

Democracy & Social Change Engagement, Relationships & Connection Networks & SystemsTrust makes networks work. When trust is high among members of a network, there’s a wonderful cohesiveness and capacity to get work done.

2011 155

The Future of High-Performance Work Systems – Towards Meaningful Work


However, if there is anything clear coming out from back then and into today, after watching that video clip, is that a few of the annotations made during that six minute long clip are eventually a reality just two years later, in 2011, if not even further!

2011 55

How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

It’s not made out of plastic or metal though; it’s organic, a living system, made out of a material that constantly replenishes itself, regenerating over time, cell-by-cell, just like the organs in our body. We can learn a lot about organizations from biology.

2011 143

A Cure for Listless Tweeting: “Tweet to List”

Alchemy of Change

Networks & Systems Social Networks tweet2list TwitterLike many of you, I use Twitter to help get the word out on things I’m writing about or things I find interesting.

Tweet 120

Forrester on Enterprise Content Management Suites, Q4 2011

Portals and KM

Forrester has release their report, The Forrester Wave™: Enterprise Content Management Suites, Q4 2011 , by Alan Weintraub with Stephen Powers and Anjali Yakkundi. After those above came, Hyland Software, HP, Xerox, Allen Systems Group (ASG), and Alfresco. It has the subtitle, EMC, IBM, OpenText, and Oracle Lead, with Microsoft Close Behind. The are doing this thorough enhanced ECM features in SharePoint.

2011 45

How Social CRM “Friend Discovery” will Revolutionize the Way Organizations Collaborate

Alchemy of Change

In &# Re-inventing Collaboration: CRM as Social Technology &# I noted that “the systems we use to manage our relationships eventually transform into the systems we use to collaborate with those relationships.&#

My Favorite Tweets for April 15 - 30 2011

Portals and KM

RT @ GautamGhosh : RT @ Qontext : Better employee self service by using a social HRIS system [link]. RT @ GautamGhosh : RT @ Qontext : Better employee self service by using a social HRIS system [link]. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason.

2011 43

Systems Thinking Is Awesome and a Trap Series: Quote #2Remember Your Failure In The Cave

Evolving Web

Systems Thinking is Awesome Here Because Most Often We Are Battling Ourselves When we use systems thinking, we are actively asking ourselves “Why is this working as it does?” If we are good systems thinkers, we open ourselves to all possibilities and expect to be surprised.

2011 39

IBM’s Trip to Become A Socially Integrated Enterprise


However, fast forward to 2011 and I still get asked, every so often, how is IBM doing in the social business space, not just from a vendor perspective, but also from its own internal social transformation.

Reflections from 2011 – A World Without Email – The Documentary


That’s why I’m including this entry as part of the “Reflections from 2011″ series. I know, a long time ago, but still worth while sharing across before we catch up with 2011′s, don’t you think? NO EMAIL DAY (@NoEmailDayHQ) December 30, 2011. .

Email 119

8 ways to deal with negative comments in online communities

Laurel Papworth- Social Network Strategy

Feel free to filter out – block or ban – those who do not share the value systems of the community. How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them? How about a bitchy tweet on Twitter?

Cooperation is Never Perfect

Alchemy of Change

Then the system breaks down and you have to rebuild it.”. I love it when a scientist comes along and proves something that, on an intuitive level, I just knew had to be true. That’s what just happened for me while watching Martin Nowark talk about his work on cooperation.

2011 147

Google+ Hints at a Social Media Marketing Revolution

Alchemy of Change

Similarly, to keep track of all that listening to customers are posting and tracking on Google+, you also need Google+ to play nicely with corporate CRM systems.

Google 130

Links of the Month: November 19, 2011

How to Save the World

I think she overestimates how much we’ll be willing to put any trust in formal economy structures once our economic system collapses, but it’s a great, and important, thought experiment, all part of being prepared for what comes next. Cartoon by Mark Hurwitt.

2011 25

Reflections from 2011 – Is Employee Engagement Still a Myth?


It’s part of that legacy corporate culture we have inherited from the 20th century and which we don’t seem to be too keen on getting rid of it, probably because it perhaps keeps nurturing the main corporate system that feeds it rather nicely backwards as well: money, greed and power.

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

That’s because of a general law I am now proposing: The systems we use to manage our relationships eventually transform into our systems for collaborating with those relationships. It’s more risky because I have less control over customers than I have over employees , but with the right systems and processes in place, getting customers to sell products can be a very powerful sales model. Social technologies change the way we collaborate.

2011 70

7 Levels of Social Media Engagement

Laurel Papworth- Social Network Strategy

There are plans to set up an internal blog, wiki, collaborative knowledge management system, Yammer. There are seven stages to social media engagement from shallow monitoring to deep peer to peer economies. How deep is the rabbit hole of social media?

Social Network Identity: Anonymity, Pseudonymity and Accountability -Media140

Laurel Papworth- Social Network Strategy

I feels sorry for the journalists – the lack of community tools puts a target on their backs for online assassination and no protection is offered at all by the studio system that is traditional media. .

Reclaim Blogging – On Why Your Blog Still Is Your Best Personal Branding Social Tool


Over the course of the years Hugh MacLeod has always been posting some of the most amazing content available out there on the Internet Blogosphere on various different topics, specially, related to Social Networking.

2011 127

Systems Thinking is Awesome and a Trap Quote Series: Quote 4-Well, Clarise, have the lambs stopped screaming?

Evolving Web

We love a good story Systems Theory is Awesome Because it Gives Us Great Stories In The Silence of the Lambs, Hannibal Lechter controlled conversations by using the power of story and insight. Systems thinkers can easily get caught on the wrong side of the plausible / probable divide.

2011 34

Google Plus and Twitter – How They Work for Me Hand in Hand


It’s been over a month since I first started making use of Google Plus. Yes, me, too!, I still can’t believe I have been there for that long already! But I am back to Twitter.

2011 125

In Connection We Trust

Alchemy of Change

Fellowship Innovation & Technology Networks & SystemsI just got back from a few days down at The Internet Identity Workshop (IIW) in San Jose, thanks to some coaxing from my friend, Kaliya Hamlin.

Software Will Replace You

Alchemy of Change

In our current economic system, where we run companies exclusively to maximize wealth for shareholders, what really would stop us from taking our organizations to this ultimate level of efficiency?

2011 117

My Notes from the 2011 MIT Sloan CIO Symposium: Collective Intelligence and Social Networks

Portals and KM

He referred to Erik Brynjolfsson’s work in the morning panel (see 2011 MIT Sloan CIO Symposium Notes: Academic Keynote Panel ).  A rating system really helps as people like recognition.

2011 34

Roles in communities of practice

Joitske Hulsebosch

The list of Ruud de Moor Centre is based on multiple learning networks in a system in which roles are needed external support. Does a learning community or community of practice need roles to function well?

Roles 121

The Mesh: Why the Future of Business is Sharing

Alchemy of Change

Access over ownership is the marvel of our library system. Engagement, Relationships & Connection Mission, Meaning & Impact Networks & Systems Lisa Gansky membranes Mesh Netflix ShareZen

2011 63

Kyle Sandilands, Sponsors and Hypocrites

Laurel Papworth- Social Network Strategy

Match your purpose and your value systems with your channels or you will play the hypocrite when it finally falls apart. Don’t employ a shock-comedian (Catherine Deveny) and then expect her to behave on Twitter.

2011 112

Qantas Airways on Twitter and the Black Face criticism

Laurel Papworth- Social Network Strategy

In the interest of completeness, below is what I rattled off to Maddie, in full about social networks and value systems. VALUE SYSTEMS. Social networks are about people coming together around a shared purpose AND a shared Value system. Do online communities overreact?

2011 103

Our Enterprise 2.0 Boston 2011 Submission: Enterprise Awareness and Weak Signal Sensing

Portals and KM

2011 conference  based on the ideas in this post. technologies are capturing information that emerges from collaborative discussion, deliberations and ideas that are now stored in systems.  Thierry Hubert and I have submitted a proposal for a session in the  Boston Enterprise 2.0 Here is  the link to our submission. If you like what we are saying here please take and look and comment and vote for us. Thanks. 

2011 33

The Great Unbundling and Collapse of Local Newspapers

Alchemy of Change

In real estate, Microsoft tried to collaborate with local Multiple Listings Services for home listings, but different cities used different systems, making the going slow and painful.

2011 108

Lotusphere 2011 Notes: Interviews - Doug Heintzman on Social Business

Portals and KM

This is another a series of my notes on Lotusphere 2011. These interactions are not addressed by ERP systems.  However, not everyone is a knowledge worker in the traditional sense but with mobile devices the information systems are coming to where more people work enabling them to become knowledge workers. I am very pleased to be back after ten years. IBM set up some individual interviews for the bloggers and press.

2011 26

Paywall for and Online Community Social Media

Laurel Papworth- Social Network Strategy

Humanity is at a cross roads when it comes to developing their value systems: to the Left, sort and make up your own mind, to the Right, continue to be spoon fed in soundbytes the ‘important’ News of the day. Finally, Value systems.

Google Plus – One50, Two50 and TheRest


Or without having the system dictate how you can do it with very little interaction from your part.

Google 105

5 Reasons Why Activity Streams Will Save You From Information Overload


SaND ), becoming a reality as it integrates fully in Enterprise Social Software systems where Activity Streams is one of the many components that would help us keep up a better grasp of what’s happening around us. I heart Activity Streams. I mean, I * love* them to bits!

2011 106

The Heart of the Occupation

Alchemy of Change

One thing is clear, however: this movement represents a critique of modern life in the United States of America, of our systems of economic and political power. The Occupy Movement means different things to different people.

2011 96

July Hot List: Mobile Learning Content

Nancy White

July 1, 2011 to July 31, 2011 Featured Sources The following are the top items from featured sources based on social signals. New York Music Fans – Text “Celebrate” to 30644 for Celebrate Brooklyn Concert Reminders , July 26, 2011 Polls and Surveys and Quizzes!

Making Social CRM “Friend Discovery” Real

Alchemy of Change

Engagement, Relationships & Connection Networks & Systems Relationship Management - CRM Apple Friend Discovery Social CRM social graph social networks

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

identity, social connectivity, publics, and privacy), and how those affordances are leveraged by people as part of their social life (boyd, 2011). 2011, October 15). 2010 43rd Hawaii International Conference on System Sciences (HICSS) (pp. 2011, October 15). 2011).

2011 75