Leveraging Use Case Scenarios To Illustrate Social Media & Social Networking Risks

Collaborative Thinking

Delivered at AiiM info 360 March 2011, Washington DC. Social Media & Social Networking: A Cautionary Tale. View more presentations from Mike Gotta. . Enterprise 2.0 Social Networking & Collaboration

Lotusphere 2011 Notes: Future of Social Business – Rest of the Story

Portals and KM

This is another in a series of my notes on Lotusphere 2011. They are also doing things to leverage the social network. I am very pleased to be back after ten years.

2011 56

Trending Sources

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

The idea is to become comfortable with the purpose of a Review and leverage prior work done on the annotated bibliography completed earlier. identity, social connectivity, publics, and privacy), and how those affordances are leveraged by people as part of their social life (boyd, 2011).

2011 75

Central Desktop User Conference - September 2011

Michael Sampson - Currents

Central Desktop have announced today its first ever user conference - coming up in September 2011. I can't attend due to other commitments, but it's looking good this far out: " Please join us at Collabosphere 2011: Elevate, Central Desktop's first annual user conference!

Activity Streams: Moving Beyond Event Aggregation

Collaborative Thinking

When it comes to 2011 trends, I posted earlier on " Enterprise 2.0: As the enterprise considers how activity streams can be leveraged, we see interest in role-based streams and process-related streams. Efforts to aggregate events from external systems may be done via proprietary APIs by vendors seeking to leverage its own existing API ecosystem. A Transition From Destination Site to Platform Services ".

IBM's Mike Rhodin on the Convergence of Social Business, Analytics and Commerce: Part One

Portals and KM

More recently, they are focusing a significant portion of their efforts on social business as I wrote about in my coverage of Lotusphere 2011. To properly leverage the capabilities to handle the front office that Web 2.0 Over the last decade IBM has driven a significant transformation of its business model as they shifted to higher value areas, improved efficiencies, and invested in a number of firms to fill out their portfolio of software offerings.

Theorizing On Network Ties & Structures

Collaborative Thinking

Simmel, Granovetter, Burt, and others) that leveraging relations are an essential means for people to locate information, solve problems, find jobs, etc. processes, projects) are other structures the enterprise leverages with participants performing in their defined roles. and social business, I believe that you also need to understand how those networks are intermingled with enterprise mediated networks to best leverage possible synergies or the unique value on has over the other.

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

If there is a desire to leverage shared services and common infrastructure, what platform is best suited to deliver the broadest array of solutions? Can a domain-specific solution be integrated with the core platform and infrastructure that the organization prefers to leverage? I wanted to avoid the dramatic posting of trends that are brief, and fail to either say all that much, or provide the necessary context and rationalization for positions taken.

2011 49

Forrester Groundswell 2011 Awards: AT&T – Proving the ROI of Social Media for Customer Service

Ant's Eyeview Blog

Learn what AT&T did to quantify the impact of leveraging social media for customer service. By leveraging the ROI framework, AT&T executives received concrete numbers for Social Media Customer Service ROI, as well as additional points of value being generated.

Social Media Club of Boston 5th Anniversary Celebration: The Evolution of Social Business

Portals and KM

The discussion now is how to leverage the network of people. Last night I attended the Social Media Club of Boston 5 th Anniversary Celebration: The Evolution of Social Business. It featured a panel with Alistar Rennie, General Manager, Social Business and Collaboration Solutions, IBM; Andy Carusone from Lowe’s Home Improvement; and Ric Fulop, North Bridge Venture Partners. Alistar talked about how IBM got involved with social media.

Enabling Participation: More Art Than Science

Collaborative Thinking

A top-down approach enables project teams to leverage management as champions. Over the years, I’ve talked to a lot of project teams and people involved in Enterprise 2.0 initiatives. What I’ve derived from those interactions is that the biggest hurdle to success has to do with the “soft” issues related to adoption. As a follow-up to my earlier post, I’ve summarized some of the techniques employed by project teams to encourage changes in people's attitudes and behaviors (e.g.,

Forrester: Mobile Apps Will Change the IT Market and Drive Software Innovation

Portals and KM

This second wave of innovation will leverage cloud-based services. Forrester has issued a new report, Mobile App Internet Recasts The Software And Services Landscape: App Innovation On Phones Will Spread To Cars, Appliances And Entertainment by John C. McCarthy. It notes that while the explosion of app innovation started with the iPhone, the rise of the “App Internet” significantly impact the enterprise software and services market. Apple has over.

2015 40

OrchestratorMail - Bringing Structure and Clarity to Email Communication

Michael Sampson - Currents

From some research I've been reading recently, it looks to me that OrchestratorMail has leveraged a number of academic studies, taken some pragmatic stances, and come out with a cool product to "bring efficiency to email communication" (their tag line).

Review of The Social Marketing Funnel

Portals and KM

At the same time, they note that, “measuring and tying social media efforts to true benefits and ROI continues to elude many marketers…Most marketers struggle to identify, capture, and leverage the myriad social conversations related to their brands.” I recently looked at a useful new book , The Social Marketing Funnel: Driving Business Value with Social Marketing. It is sponsored by Awareness and available as a free download. The book begins with some interesting stats.

rPath Supports the New Dynamic and Cloud-based Vision for IT

Portals and KM

In a blog post, 6 IT Predictions for 2011 , the first three that Jake listed were: private cloud proliferates, public cloud thrives, and hybrid cloud emerges. A major transformation is occurring with enterprise IT services.

2011 34

Clearing the ground to claim Big Society for ourselves

Social Reporter

My contact readily agreed to use mainstream media leverage to help this bottom-up process. It’s been a bad couple of weeks for Big Society if you are sitting in Whitehall … but rather a good time if you believe that there are some useful principles and opportunities in the large bag originally promoted as central to the Conservative manifesto. They are just in the wrong ownership.

2011 40

Deb Lavoy on Promoting the Purpose Driven Organization and Designing the Collaborative Enterprise

Portals and KM

Third, there is compounding collaboration which is designed is to “ensure that whatever our endeavor, we are leveraging, to the greatest extent possible, the work that has been done already.” I recently spoke with Deb Lavoy, Director of Product Marketing for Digital and Social Media at OpenText , about enterprise design in the 21 st century.  She began by noting that we are moving from a mechanistic model for organizations to a more human model. I could not agree more.

Organization Next: Managing the Networked Workspace

Collaborative Thinking

The Human Capital Institute is offering a webinar sponsored by Cisco that will air on April 26, 2011; details below: Organization Next: Managing The Networked Workspace. The type of agility necessary to achieve breakthrough levels of innovation and growth will rely on people and the ability of the organization to leverage the network of relationships that inter-connect them. How can the strengths each generation brings be leveraged?

Ten practical tips to profitable business relationships

The Bumble Bee

Strong personal relationships are a fantastic way to grow your business opportunities while leveraging your own time and resources by enlisting the help of and in turn by helping other people.

ALGIM 2011 Web Symposium- I'm Keynoting

Michael Sampson - Currents

ALGIM, the Association of Local Government Information Management, is running a two-day Web Symposium in early May 2011 in Wellington. Collaboration offers a way for people to work together effectively - leveraging the best that each person best brings to the table. Learn more: ALGIM 2011 Web Symposium. I will be presenting the keynote speech on Monday May 2, on collaboration.

Enterprise Collaboration Requires Critical New Skills

John Tropea - Delicious Collaboration

Im already subscribed Enterprise Collaboration Requires Critical New Skills By Deb Lavoy ( @deb_lavoy ) | Mar 8, 2011 8 comments The way we currently think of working was formed by a command and control, industrial age of process, manufacturing and efficiencies of scale.

CMS 24

An update on social reporting, including support from BIG

Social Reporter

Back in 1997 Donella Meadows wrote about twelve leverage points to intervene in a system , and ranked these in order of influence. A couple of things came together recently to re-convince me that “social reporting” is a useful banner under which to promote the blending of new and old media and skills for collaboration and social benefit. Here’s how the idea started, for me.).

Overcoming Information Overload on the Web: Part 1: Too many sources, too many events.

Portals and KM

  The user’s natural ability to infer meaning is leveraged by the tool. This is the first of a three part series on how the Darwin Awareness Engine ™ addresses some of the key problems generated by information overload on the Web. The Awareness Engine is a Web aggregation utility for anyone needing to maintain awareness of emerging events from the Internet and intranet. 

2011 30

Introducing the Collaboration Curve - John Hagel III, John Seely Brown and Lang Davison - John Hagel III and John Seely Brown - Harvard Business Review

John Tropea - Delicious Collaboration

Most improve their performance by leveraging a broad set of discussion forums, wikis, databases, and instructional videos that exist outside the game.

2011 30

New emerging practices for trainers and facilitators

Joitske Hulsebosch

Based on my own experiences, I'd say facilitators who want to leverage the opportunities offered by social media need to adopt the following practices: Select and manage your own tools. I'm currently facilitating two learning trajectories, both starting online.

Social Commerce: Connecting Bricks with Clicks

Ant's Eyeview Blog

In fact, according to a Forrester report, “ The State of Retailing Online: Marketing, Social and Mobile ,&# seventy-two percent of retailers say they’ll increase social networking spend in 2011. Leverage ratings and reviews sharing capabilities.

2011 25

Building Great Enterprise 2.0 Communities

John Tropea - Delicious Community

Oct 31, 2011. CMSWire discussed the characteristics of great enterprise social communities and the strategies organizations can leverage to make their communities successful with Telligent’s SVP Client Services, Cecilia R. Nov 8, 2011 – Sentiment Analysis Symposium San Francisco. Nov 9, 2011 – (Webinar) IDC Webinar: Future Proof your Web Content Management System. Nov 14, 2011 – DAM LA 2011 Conference. Conference Santa Clara 2011.

CMS 21

Review of Kate Pugh’s Sharing Hidden Know-How

Portals and KM

  Next, Kate covers how to build a Knowledge Jam program and explores how it can lead change and leverage social media. Kate Pugh, president of Align Consulting, has provided us with some useful guidelines on in her recent book: Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam. The book describes Knowledge Jam, “a facilitated collaborative method for helping organizations rediscover the fundamental discipline of knowledge transfer – the conversation.”

5 Web Strategies that Paid Off in 2011

Online Social Networking

Leveraging numerous online and offline sources, such as SEO , social networking sites , social bookmarking sites , email , print ads and word-of-mouth, to generate a flood of targeted traffic to the company’s web content. While building my online presence and working on small client projects over a three year period, I devised, tested and evaluated a wide variety of web-based marketing, branding and communication strategies and techniques, and discussed them with you on this blog.

Media 21

Enterprise 2.0 Conference: Call For Papers Community, Voting Process

Collaborative Thinking

Employees can also leverage the participatory culture of E2.0 Whether you are a new or seasoned employee, our ability to leverage personal and professional networks helps us transition and excel in new roles, relationships, and collaborative work. For the upcoming Enterprise 2.0 conference in Boston this year, I have submitted three sessions that I hope the community finds helpful and relevant.

Polycom UC Board - Polycom with eBeam Inside

Michael Sampson - Currents

Polycom released the Polycom UC Board , a Polycom-branded version of the eBeam whiteboard add-on: " Polycom, Inc.,

Building Social Business: Connecting, Sharing and Collaborating

John Tropea - Delicious Collaboration

Leveraging Community thinking. Building Social Business At the intersection of Enterprise 2.0 and Organization Development. Facilitating Social Collaboration with Enterprise Social Networking.

2004 21

Network Weaving: The 5 Kinds of Communities

John Tropea - Delicious Community

skip to main | skip to sidebar Tuesday, July 12, 2011 The 5 Kinds of Communities When we talk about building community, we start by acknowledging that many of us live in multiple communities.

Swarm 21

The Case for Corporate Social Networking

John Tropea - Delicious Social Network KM

Leveraging community management to get people to share and connect with each other is a skill that requires not just knowledge of the tool, but also group dynamics and people facilitation. Like" to get updates via Facebook Copyright © 2008–2011 CiteMan.com or respective authors.

IBM Lotusphere and IBM Connect 2011 – The Agendas #ls12 #ibmconnect


Always very inspiring to see what other people are up to and how we can learn plenty more how to leverage some of those good practices, techniques, solutions to our very own issues. You can surely feel the vibe and the excitement building up nicely over the last few hours.

Going Beyond Social Media

Online Social Networking

I leveraged search and social strategies and techniques to drive additional traffic to John’s content on our company website and blogs. I would love to spend my entire workday blogging , social bookmarking and business networking.

The One Thing That Makes Collaboration Work - Larry Prusak - Harvard Business Review

John Tropea - Delicious Collaboration

11:38 AM Tuesday July 5, 2011 by Larry Prusak | Comments (). Next Leveraging the Benefits of Being a Rookie Employee. Copyright © 2011 Harvard Business School Publishing. Harvard Business Publishing. |. For Educators. |. For Corporate Buyers. |. Visit Harvard Business School. HBR ON: iPhone. |. iPad. |. Kindle. -->. Follow HBR: Twitter. FaceBook. NewsLetter. LinkedIn. DIGITAL & MOBILE. Harvard Business Review. Sponsored by. Blogs. The Magazine. Books. Multimedia.

IBM Rational Offers Collaboration and Innovation within Software Development

Portals and KM

Rational offers products that leverage Jazz, IBM's open software development platform. IBM Rational is an open software development platform that supports sharing and interactions among software and systems design and development teams.

The art of giving instructions: 7 practices for facilitators

Chris Corrigan

I want to tell you how Open Space works, how the power of self-organization leverages diversity to produce fantastic emergent results that help us find our way in the complexity of a living system. I think one of the hardest things to do as a facilitator is master the art of giving instructions. Even for facilitators, public speaking can be a stressful experience, and there is nothing worse than trying to give instructions to a group while your knees are shaking and your mouth is dry.

2011 21

Growing Our Social Media Group

Online Social Networking

I explained in My Social Media Mission Abroad that I was visiting at Baselworld 2011 with the dozens of watch brands we represent to discuss social media collaboration and ideas for future projects.