What Social Media and Enterprise 2.0 Can Bring to HR Processes

Portals and KM

with an emphasis on HR process because of the audience.  A key is the alignment of these new tools with business process and tasks.   I find these tools work best when aligned with business process and are not simply introduced as capabilities such as phones or email.   Others have taken similar approaches. HR represents a rich area to apply social media to business processes.

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The Principled Approach

e-Moderation Station

I was invited to take part in a debate defending the use of technology in language teaching, at the IATEFL Conference in Brighton in April 2011. Source: International Journal of Computer-Assisted Language Learning and Teaching, 1(1), 1-15, January-March 2011. May 2011.

Trending Sources

IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson


Basically, the pragmatic approach; the one that works, the one that can certainly provide the highest impact on improving people’s productivity by addressing and fixing those onerous tasks that we all have to do every so often, but that we don’t enjoy much really.

2011 74

An Alternative Approach for Social Media Analytics

Portals and KM

Using statistical analysis & Natural Language processing (NLP) on texts & words to break up the information into good or bad. Use categorization, classification & association methods for text processing. Here is an alternative approach. Sandeep Raut recently provided some useful guidelines for Implementing and Using Social Media Analytics.

Forrester on Enterprise Content Management Suites, Q4 2011

Portals and KM

Forrester has release their report, The Forrester Wave™: Enterprise Content Management Suites, Q4 2011 , by Alan Weintraub with Stephen Powers and Anjali Yakkundi. These organizations have are moving to a more content-centric approach with different solutions for specific types of content. Transactional ECM supports back-office processes with imaging, document output management, and business process management form the backbone of the transactional content technologies.

2011 45

Reflections from 2011 – A World Without Email – The Documentary


That’s why I’m including this entry as part of the “Reflections from 2011″ series. I know, a long time ago, but still worth while sharing across before we catch up with 2011′s, don’t you think? NO EMAIL DAY (@NoEmailDayHQ) December 30, 2011. .

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The Soft Skills of Collaboration and The Social Enterprise


There is no doubt that effective collaboration that is happening amongst individuals, teams, networks and communities, as part of that social transformation of culture, process and people, is a key success factor to become a Social Enterprise.

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Etsy.com: Online Community Revenue

Laurel Papworth- Social Network Strategy

million views a month & Kalin reports that gross merchandise sales on Etsy is “approaching 200 million in goods sold this year,” which is double last year’s amount. January 2011: Etsy’s 6.9 Planning to do 1 billion dollars of sales in 2011 and between 30-50 million in revenue.

May Hot List: Mobile Learning Content

Nancy White

Best of Mobile Learning May 1, 2011 to May 31, 2011 Featured Sources The following are the top items from featured sources based on social signals. Float Mobile Learning , May 11, 2011 Does This iPhone Make Me Look Fat?

Lessons Learned - a Collaborative Process with "Collaboration Success" Indicators

Michael Sampson - Currents

Nick Milton is the author of The Lessons Learned Handbook: Practical Approaches to Learning from Experience. A Lessons Learned process is, or is ideally, a collaborative process - in an environment of shared practice, with trust among the members of the group, explore the "lessons" the group can take from its past practice, so as to apply those learns both to its own future practice, and the future practices of the organization.

Our Enterprise 2.0 Boston 2011 Submission: Enterprise Awareness and Weak Signal Sensing

Portals and KM

2011 conference  based on the ideas in this post. At Darwin Ecosystem we take an alternative approach to enabling Weak Signal Sensing with the Awareness Engine™.   As such, we are previewed to the processes that lead to actions.    An organization capable of improving this faculty will have more actionable ideas and a competitive advantage over stove-pipe and highly process driven companies.

2011 33

Twiitering = learning?

Joitske Hulsebosch

I often have conversations about the role of social media in learning processes. Cognitivism: learning as information processing; the mind and thought process is put at the centre of the learning process.

The Great Unbundling and Collapse of Local Newspapers

Alchemy of Change

Craigslist’s social enterprise-inspired approach to free classifieds listings disrupted things even more for local papers, essentially dropping the value of classifieds to zero.

2011 108

Moving to a Multi-Vendor Approach to Handling Today’s More Complex Content Management Requirements.

Portals and KM

In the past firms have taken a product-specific approach to their enterprise content management (ECM) strategies: “document management for office docs, web content management for online content, records management for corporate records, and so on.”   They suggest taking a content centric approach rather than a tool centric approach to handle this complexity. It often relies on complex workflows or business process management to drive processes.

Prescient Releases the Social Intranet Study

Portals and KM

It is based on a survey conducted between late May and early June 2011 by Toby Ward , Prescient Digital Media, in association with the IABC Research Foundation. The ‘build it and they will come approach” will most likely lead to poor returns.    As I have written a number of times, social media needs to be integrated into work process to really be successful (see for example, Putting Social Media to Work ).

Love and power, holons and process

Chris Corrigan

This dynamic approach to love and power invites us to become skillful at both. The approach is fundamentally Taoist! Much of the process evident at the three Occupy camps I have been to has been about inclusion and joining. Power/love moves in process design.

The Art of Collaborating Effectively in Virtual Teams


Build a social life (integrated with your enterprise collaboration approach). Lack of a clear process. Lack of clear process.

Social media: a new type of hammers for change facilitators in organisations

Joitske Hulsebosch

Many change processes fail because there is too little attention for the sub-public discourse. Homan mentions in his book, Organization Dynamics (2005) that 70% of the change processes do not yield the desired result.

2011 81

Activity Streams: Moving Beyond Event Aggregation

Collaborative Thinking

When it comes to 2011 trends, I posted earlier on " Enterprise 2.0: Facebook, Twitter) although FriendFeed is often cited as the reason for a standardized approach. As the enterprise considers how activity streams can be leveraged, we see interest in role-based streams and process-related streams. In many ways, there is a complex event processing aspect to activity streams that also needs to be explored more fully. .

Travelling a different road

Viv Mcwaters

And we need to experience before we process and analyse. As we approached Machapuchare Base Camp I was in awe of the scenery.

Funder NESTA tells community projects: cut the paperwork, blog your reports

Social Reporter

I’m delighted to see a rather different approach in the Neighbourhood Challenge programme, where NESTA have wrapped up the share-as-you-go and report-back problem in one simple solution: blog about it.

2011 74

So many learning style tests, so little time.

Joitske Hulsebosch

It's commonly believed that most people favor some particular method of interacting with, taking in, and processing stimuli or information. From all impressions that people receive we can only process a small portion (2000 bits/sec).

2011 73

Various ways to use social media as a facilitator or trainer

Joitske Hulsebosch

So we advocate to analyse and use the power of both modalities in the design of a learning process. Online community: All over the world policy makers, researchers and practitioners are working on a new approach to forest regeneration.

2011 76

“Thick Value” Looks Like a Carpet to Me

Alchemy of Change

We hired some folks to dramatically rework the drainage around the outside of our house, and just to be safe, we changed our approach on floor covering. When companies deliver goods and services that truly leave the world better off, that’s “thick value.&#

2011 73

“Square” Pegs Mobile Payments – Round Hole Still Not Filled

Alchemy of Change

Square has now shipped a half million card readers and is already processing over $3 million a day in transactions; it’s growing like wildfire. Square is applying the Clayton Christensen disruptive innovation model to the market for payment processing.

2011 74

Collaborative Decision Making - the IBM Approach

Michael Sampson - Currents

IBM is hosting a webinar next week on making decisions collaboratively using Cognos Business Intelligence and Lotus Connections : " IBM Cognos Business Intelligence provides built-in collaborative and social networking capabilities to fuel the exchange of ideas and knowledge that naturally occurs in decision-making processes today.

Lotus 14

The 2011 Office - It's Too Quiet, We Need to Talk More

Michael Sampson - Currents

My contention is that we have lost something in the process. A deep conversation, about purpose and shared approach, will do much more for your organization than keeping up with email today. Herb reflects on ten years of being a supply chain consultant , and notes a few differences: - The office is much quieter today than 10 years ago. - The phone doesn't ring anymore - email has replaced phone calls, and some people route their phone straight to voice mail.

2011 32

Lotusphere 2011 Notes: Opening Session

Portals and KM

This is the first in a series of my notes on Lotusphere 2011. He showed the multi-tasking capabilities that are strong due to the multi-processing capabilities built on Blackberry platform. They have been doing this approach for some time. 

2011 11

Re-Inventing Collaboration: CRM as Social Technology

Alchemy of Change

We make these objects ‘ social ‘ through sharing them, and that process of sharing leaves behind a record of our interactions with the object. It’s more risky because I have less control over customers than I have over employees , but with the right systems and processes in place, getting customers to sell products can be a very powerful sales model. Social technologies change the way we collaborate.

2011 70

Social Business Forum Highlights – Social Business on the Shoulders of Giants


Here you have got the embedded code of Bill’s great presentation, so you can quickly flip through the charts and get a glimpse of what you can look forward to whenever the recording of his keynote becomes available at a later time: Keynote from Social Business Forum 2011.

2011 59

Systems Thinking is Awesome and a Trap Series: Quote #3I Was Thrown Out of NYU

Evolving Web

There’s another scene in the film where Woody Allen’s character approaches a happy looking couple and asks them, basically “why are you so happy, what is your secret to success?” Large companies also excel at instituting dehumanizing processes that devalue individual change.

2011 56

2011 Enterprise Sales Driver - Collaboration is #1

Michael Sampson - Currents

Gartner said collaboration software would be a major driver of enterprise sales in Australia and the rest of the world in 2011. For 2011 to 2015, the highest instances of software market growth will align to the business requirements of attracting and retaining customers, enhancing business processes, improving collaboration and social networking, managing content of all types, reporting of performance and results transparency, and workforce effectiveness and flexibility. ".

2015 14

New Overview of Darwin Ecosystem Awareness Engine™

Portals and KM

Rather than using semantic technology to attempt to enable understanding by a computer, our approach to awareness based on Chaos Theory provides a visualization of results that better enables a person to make more informed decisions about where to look next.

2011 61

An Exercise in Balancing Engagement

Alchemy of Change

Many of you know that I write a lot about engagement and think about it as “ the process of building relationships with people and putting those relationships to work to accomplish some goal.”

Graphic Facilitation Workshop July 13-15, 2011

Michelle Laurie

Canada taking place July 13-15, 2011. Graphic Facilitation Workshop 2011. Earlybird Registration (before March 30, 2011): $640 CAD + HST (12%). Our third day will be devoted to participatory graphic approaches, practicing and giving peer feedback.

Changing IT Mindsets From Deployment To Adoption

Collaborative Thinking

To make up for the shortsightedness, we respond (after the solution has been deployed and after the project has officially ended) with governance programs, user experience enhancements, change management processes, and community outreach efforts. As long as we equate project delivery with the end of the project – our frustration over time with “the new right answer” is going to follow the same cycle as previous techno-centric approaches. process-centric.

Finding the perfect learning platform in 5 steps

Joitske Hulsebosch

In this blog post I'm going deeper into the selection process for online exchange in a private group. How long is the design and implementation process? after all the process is more important than the tool.

2011 46

Visual Camp – or developing “Policy in Pics”

Social Reporter

Earlier this week I spent an evening in the Treasury, Whitehall, talking not about the economy but about how visuals and other creative approaches may be used to develop and communicate policy.

How to Strengthen Your Organization’s Influence Mapping

Alchemy of Change

Part of the answer lies in investments in systems and part lies in organizational processes. The hard part comes with adopting new organizational processes for gathering and managing intelligence that feed these influence maps.

2011 46

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

related solutions will expand from social network sites to social applications hosted on the social network site itself and social networking services capable of adding social context to productivity suites, collaboration tools, enterprise portals, business processes, and mobile applications. productivity suites, collaboration tools, enterprise portals, business processes, and mobile applications). should have greater process-centricity (e.g.,

2011 49