Virtual Teams and Communities Training Manual

The Bumble Bee

As a festive treat I am making available, totally free to Bioteams readers, my Virtual Teams and Communities Training Manual (155 pages) which I have used on a number of occasions as a comprehensive full-day workshop on this very important topic. Evolution of an effective virtual team.

Another list for virtual teams

Endless Knots

Good post on virtual team communication here. Tags: 90% people, 10% technology Virtual Teams

"Another day in a virtual team"

Endless Knots

Since you are an expert on virtual teams, I would love for you to see a video I created about a practical virtual team in action. And those involved do seem to understand the basics of virtual teaming. Collaboration Virtual Teams Web 2.0

List #358 of virtual team success factors

Endless Knots

This one , from Carl Eidson at Wilson Learning, rests on research published in Sloan Management Review this year that reinforces our findings in our 2004 Harvard Business Review article : virtual teams can outperform their face-to-face counterparts.if Keep all team members in close communication. Clarify the team’s purpose and goals. What's to argue with, whether face-to-face or virtual? How the team has access to its clarity is the key here.

A South African on virtual teams

Endless Knots

I have no idea who's writing this new blog, IT Trends in the Development and Management of Virtual Teams , as the Blogger profile is not tremendously informative, but these first few posts, one of which arrived via an alert, are unusually thoughtful. Tags: Virtual Teams

HBS Working Knowledge: Virtual Teams

Collaborative Thinking

Virtual Team Learning: Reflecting and Acting, Alone or With Others. This paper examines virtual team learning in new product development situations. We present data from an exploratory study of learning processes in globally dispersed new product development teams. We find that effective virtual teams, like co-located teams, engage in both reflective and action-oriented learning behaviors.

Virtual Team Intelligence - I'll try my best at this webcast

Endless Knots

If not, please join me for " 90% People, 10% Technology - Virtual Team Intelligence ," a webcast sponsored by International Association of Team Facilitators. Tom Heck , president and founder of IATF, is producing " Virtual Team Leader Virtual Conference ," a four-session audio webcast using a new conference call facility that I've never tried before - always fun to test-drive this stuff. Busy at 3 PM ET (GMT-5) on Wed, December 9?

Does Online Identity Matter In Virtual Teams?

Leading Virtually

Our paper was an extension of the research we have been doing on leadership in virtual worlds that I wrote about previously. This paper focused on how one’s online identity may affect virtual team member perceptions and how virtual teams work together. Specifically, we looked at how one’s online identity affects perceptions of anonymity within the team and how that sense of anonymity affects group cohesion and satisfaction.

More on the purported "study" of virtual teams

Endless Knots

As per my post yesterday , I've pursued a bit more about the "research" from VitalSmarts , a company I'm not familiar with, which claims "that 13 out of 14 common workplace relationship problems occur far more frequently within 'virtual teams' (teams with members scattered across various geographies) than within teams located in the same building." Tags: Virtual Teams

Leveraging Virtual Teams & Social Tools: Boston KM Forum - March 31

Endless Knots

Long title for what promises to be a good day with the Boston KM Forum on March 31: " Leveraging Virtual Teams & Social Tools for Business Advantage: Blogs, Wikis, Twitter, et al."   And books and articles on virtual teaming abound. In this symposium, we will explore virtual teams and social tools—and their value in leveraging knowledge. 

Metrics and Assessment Tools for Effective Virtual Teams

Michael Sampson - Currents

Ajay just asked this question: " Are there any metrics or Assessment tools to measure the effectiveness of a Virtual or Distributed Team? Tags: Virtual Teams I want to be able to implement some of these recommendations that I have been reading, but would like a way to measure pre and post implementation to understand how much of a difference these really make. ". What metrics or assessment tools do you use for this?

Role-Playing for Virtual Team Training

Leading Virtually

The article set my thoughts in motion about the Leading Virtually blog and my own thinking regarding training, leadership development, and learning in virtual environments in general. We at Leading Virtually obviously believe that virtual teams can be trained and highly functioning using communication media. Not only can virtual teams be trained online, but training is often critical for virtual team success.

Virtual teams poorly managed, say 1 in 3 execs in Economist study

Endless Knots

Looks like some quite solid research from the Economist Intelligence Unit, " Managing virtual teams: Taking a more strategic approach." " In the study, conducted in Fall 2009, a third of those executives surveyed said that their virtual teams were not well managed, yet most endorsed using them nonetheless. The major findings (go to link to download the study): Executives are generally positive about working in virtual teams.

Supportive and Critical Communication in Virtual Teams

Leading Virtually

Effective communication in electronic environments can be vexing to virtual teams. We have mentioned issues around communication in past posts, such as Betsy’s discussion of the importance of a cooperative mindset and cohesion , Surinder’s post on building social relationships , or my post about the possible value of avatars in virtual world communication.

Can Virtual Teams Afford the Hardware for Their Software?

Leading Virtually

Although the article is directed at individual consumers performing “typical&# tasks, businesses and those working on virtual teams might want to pay special attention to the coming upgrades and their implications. What does this mean for virtual teams? One example is users of virtual worlds, which also often require a large amount of CPU usage, good graphics chips, and a lot of RAM to work effectively.

Enterprise 2.0 aftermath

Endless Knots

Some links to what others have written about " How Twitter Changes Everything " and " Leading Collaborative Teams " sessions: " Enterprise 2.0: Making Virtual Collaboration Work." 2009:Twitter’s Influence Everywhere & A New Realism." 2009 Facebook Telecommuting Twitter Virtual Teams Web 2.0

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Could you please repeat the question?

Endless Knots

Readers (or as I now think of you, thanks to Julie Powell , bleaders) know that Jeff Stamps and I have been collecting best practices in Virtual Teams since "we wrote the book." Being explicit is mandatory for virtual teams. Ice breakers are SOP for all teams.

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The Leading Virtually Digest, March 28, 2009

Leading Virtually

What: LA Times article about President Obama conducting a virtual town hall meeting to reach out and connect to Americans. Posts it is related to: What President Obama Teaches Us For Leading Virtually. Last week, he hosted a virtual town hall meeting that drew more than 104,000 questions and 3.6 The article’s author raised the question of whether the virtual event was truly engaging the public, or it was only creating an illusion of doing so.

2009 36

Can Being Virtual Benefit A Leader?

Leading Virtually

Since virtual teams are supported by technology and technology tends to filter out vital nonverbal cues, can a leader be effective in virtual contexts? I have found that leadership can indeed make a positive difference in virtual contexts. I have also found that certain technology features, such as anonymity, can make the effects of certain types of leadership more powerful in virtual contexts.

The social networks of virtual teams - The Bumble Bee

John Tropea - Delicious Social Network KM

Manifesto | About | Contact | Library | Gallery | Archives | Site map The social networks of virtual teams April 21, 2006 | article by Ken Thompson in Bioteams Features (83) Stumble It! Such a team may be the last to know of important changes in its environment.

"Building Effective Virtual Workforces"

Endless Knots

Authors cite four areas that can ameliorate the challenges that virtual working introduces: Training. Tags: Collaboration Virtual Teams Good piece by Bill Hillis and Jan Gugliotti in Human Resource Executive Online. Grooming collaborative leadership. Bridging cultural gaps. Creating new measures and incentives. Well done, Bill and Jan, and thanks for the shout out.

Well, yes, kinda, sorta, Pat

Endless Knots

Pat Lencioni's written the book on dysfunctional teams and, bless him, he's trying to put his stamp on the dysfunctions of virtual teams too. A fawning post on another blog led me to Lencioni's short piece on the three blunders of virtual teams , in his view: they underestimate the challenge of being virtual; they waste their face-to-face time socializing too much and/or going over details; and they don't know how to hold good conference calls.

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News Updates (December 8, 2009)

Michael Sampson - Currents

Virtual Team Processes. Carl shares strategies for using virtual teams more effectively. According to a 2009 study by MIT’s Sloan School, well-managed virtual teams can potentially outperform teams sharing a location. Google Wave for Business.

2009 142

"Telehumoring" - more, more, more

Endless Knots

Tags: Collaboration Telecommuting Virtual Teams

The "study" author responds

Endless Knots

As per below, I invited the virtual team "study" author and the person whom I've been corresponding with to respond to my posts. Perhaps you can post it on the blog:   Our recent study on virtual teams (referenced above) draws attention to some of the challenges associated with working across distances. That solution involves improving the way virtual teams communicate in crucial moments. Most virtual workers I know love them.

2009 98

The algorithm for happiness=3:1

Endless Knots

Turns out that Losada, whose work I am not familiar with, specializes in high-performing teams. The low-performing teams had asked almost no questions and almost never focused outside the group. So high-performing teams produced novel creative results.

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Jill Nemiro on creativity in virtual teams.and a lot more

Endless Knots

Jill Nemiro, PhD, book author, former actor, and film and video editor, is an expert in virtual teams. It must be close to ten years since I first heard from Jill as she was working on her PhD in an original field: Creativity in Virtual Teams. When Jill got started, she was among a small number of people doing research on virtual work and, among those, she struck me as unusually collaborative and generous.

"Let's take that online" -- Boston KM Forum

Endless Knots

Lovely day spent with the Boston KM Forum's "Leveraging Virtual Teams & Social Tools for Business Advantage: Blogs, Wikis, Twitter, et al. Here's the group, snapped with my phone, just as Jeff and I started our tap dance on virtual teams.

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It's good to be green

Endless Knots

  Tags: 90% people, 10% technology Virtual Teams Web/Tech Further to my post earlier today , Tweeters are changing their locations to Tehran, changing their time zone to GMT +3:30, and coloring their avatars green. I got this tip via: "@ ronanvance This from @ johnperrybarlow @ warrenellis change settings to GMT +03:30 & home city Tehran to confuse the Iranian censors" Thanks, guys. Here's the link to all the tweets on #Iranelection.

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Hard-drive crash #2

Endless Knots

Call me unlucky (but it is a story ultimately about virtual teams , so thanks, sort of, computer). I documented what happened in 2009 here and here and here and here.               Apple Boston Newton, Mass, USA Technology Virtual Teams

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How do you measure the success of face-to-face teams?

Endless Knots

") but a call from a former client today, now a virtual teams consultant, prompts me to come back to it. Out pounding the pavement with his services, or at least pressing the keys, he's finding that everyone wants metrics for the success of virtual teams. Here's my question: how do you measure your face-to-face teams? If you do measure your co-located teams in some way, apply those same measures to virtual teams.

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The Leading Virtually Digest, February 8, 2009

Leading Virtually

What: Financial Times special report about the current downturn offering opportunities for distributing leadership and the use of flexible virtual teams. Posts to which it is related: What President Obama Teaches Us For Leading Virtually , So Far And Yet So Near , Leading Virtual Communities: Do We Have the Answers , Are Casual Virtual Team Participants Endangering Virtual Teams.

2009 36

The Leading Virtually Digest, February 27, 2009

Leading Virtually

What: Research article on communication in virtual product development teams. Posts it is related to: Freeing Yourself from Email , The Evolution of Harmful Email Habits , How do I begin to Improve the Functioning of my Virtual Team? Bottom line: The authors of the article studied members of virtual teams engaged in new product development. First, don’t just simply make ICTs available to team members.

2009 37

So You Want To Bring About Change

Leading Virtually

Specifically, President Obama and his economic team are relying on findings in behavioral economics to make people break old habits and adopt behaviors that are better for them and society. I believe that leaders of traditional and virtual teams who are interested in bringing about change can learn from this article. If virtual teaming is being planned, then provide training on how to work in a virtual team, something that is often overlooked.

Trip report: A brief foray into the future

Endless Knots

  Several firsts at once for a keynote I gave last week for Cisco , topic, appropriately enough, "Virtual Leadership:" 1. Everyone attended virtually. If this is the future of virtual meetings, sign me up.

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Have a disagreement? Resolve it virtually

Endless Knots

Interesting piece, " Resolving Disagreements in Virtual Teams ," about how being virtual actually can help resolve conflicts rather than make them worse. Even more, Loyal Mealer says, face-to-face teams might try the same things. I like this kind of counter-intuitive thinking and am hereby placing one more chit on the ROI scale of things that can't actually but measured about virtual work. Business Collaboration Virtual Teams Web 2.0

Preventing Poor Performance in Teams

Leading Virtually

According to Harvard’s Richard Hackman, a leading expert on teams, there is a widespread belief that teams make us more productive and creative and that they are the best way to get a job done. In a May 2009 Harvard Business Review interview , Professor Hackman cautions us that problems with coordination, motivation, and competition, often cause a team to perform worse than expected. Here are some of his ideas for improving team performance.

Teams 49

Were you in NETWORKING? Please pass along

Endless Knots

So now it's 2009, more than a quarter-century later and we're wondering how many of those networks have survived (I chose the ones above that I could google). In 1982, Doubleday published Networking: The First Report and Directory , Jeff's and my first book.

Instead of layoffs

Endless Knots

By teaming up, lots of small manufacturers could compete against the big guys -- and win. Tags: Virtual Teams Jobs Economy Networks and Networking Collaboration Business While I haven't studied the economic stimulus plan before Congress (shocking!),

"Storytelling adds human touch to virtual work"

Endless Knots

Such is the case with David Adewumi's reposting of Kathy Hansen's original one about the value of stories to virtual team success, which David posted to Heekya yesterday. As a result of this finding, I developed a well-received virtual-teams project in my business-communication classes. It was at about this same time that my interest in storytelling was burgeoning; thus, I'm quite interested in convergences between virtual work and storytelling.

The Leading Virtually Digest, January 31, 2009

Leading Virtually

Posts to which it is related: Culture Matters In Virtual Teams. Younger users are more likely to use the Internet for things like social networking or hanging out in virtual worlds. This could have implications for virtual teams with members or leaders from differing generations, including altering preferences for how to communicate and accomplish work. Posts to which it is related: What President Obama Teaches Us For Leading Virtually (keeping boundaries).

2009 36

Beware virtual teamers: you're not sexy

Endless Knots

Pat Lencioni , the team book writer/expert (disclosure: though we've had the same publisher, I've never read his books, so apologies to him), says so in The Catholic Reporter. virtual teams. " I'll skip the next couple of possible paragraphs of speculation about how face-to-face teams might or might not be sexy, depending on the circumstances, and go directly to Lencioni's ideas about how to make virtual teams better, or, I guess, less not-sexy.

The Leading Virtually Digest, January 24, 2009

Leading Virtually

Posts to which it is related: What President Obama Teaches Us for Leading Virtually. All the lessons of a virtual team apply to this new form of governance. Post to which it is related: Improving Virtual Team Leadership Using Technology. In organizational behavior, there is a theory that says leaders have an in-group and an out-group, and that relationships between leader and team member are much richer for the in-group than for the out-group.

2009 36