Jive SBS Structure Best Practices, Part 2 » Connected

John Tropea - Delicious Community

Read Jive SBS Structure Best Practices, Part 1 before reading this. Special shout-out to my colleague and friend, Kathryn Everest , for writing this entry. —– Jive SBS Spaces Types of Spaces In a large enterprise, space structures should reflect: key enterprise knowledge domains (e.g.,

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Coveo Customer Information Access Solutions (CIAS) Moves to Version 2.0

Portals and KM

The latter was first launched in October 2009 and version 2.0 The Customer Information Access Solutions (CIAS) are a set of individual, but related, extensions of the core platform that address specific business issues.

Trending Sources

News Updates (October 21, 2009)

Michael Sampson - Currents

Jive Gets $12 Million. Jive took $12 million of Series B funding from Sequoia Capital. Jive, the Social Business Software leader, today announced that it has received $12 million from Sequoia Capital in its Series B round of funding.

News Updates (October 29, 2009)

Michael Sampson - Currents

Jive Social Business Software 4.0. Jive announced Version 4.0 Jive SBS 4.0 The enhancements and new capabilities in Jive SBS 4.0 Jive extends SBS further out into the marketplace, deep into the enterprise, wide across the firewall, and out on the road. Jive released Jive Mobile for iPhone and BlackBerry , for mobile device access. See Jive Mobile. Jive updated options for bringing pubilc conversations inside for debate and discussion. -

2009: Enterprise 2.0 - Innovate Through Acquisition?

Collaborative Thinking

start-ups will fail or struggle to make money in 2009. Sometimes I think that Microsoft and IBM are so intent on stealing away the install base of the other, that they are not paying attention to other market signals regarding what customers are looking for in social platforms. I thought this was an interesting clip from a CIO magazine article. The Connections Blog. This is a great quote to start the year - from an article by CG Lynch in CIO magazine " Web 2.0,

News Updates (March 10, 2009)

Michael Sampson - Currents

Jive Social Business Software 3.0. Jive announced version 3.0 In addition to rolling out new features, Jive has gotten rid of the confusing Clearspace and Clearspace Community names for its products; now it’s all just Social Business Software. The services that were included in Clearspace — such as shared documents, blogs, project management, and customers comments — are now part of Foundation, the core SBS product. CorasWorks Breeze.

News Updates (September 16, 2009)

Michael Sampson - Currents

US Bank was already a Notes/Domino customer (albeit with an old version). Jive announced Market Engagement , to allow firms to take a unified approach to engaging with customers. - Enter your customer's world , and help them get where they want to go. US Bank Dumps SharePoint for Lotus. US Bank is rolling out Lotus Quickr and Connections to its 58,000 employees, and removing SharePoint.

News Updates (June 23, 2009)

Michael Sampson - Currents

In just five simple steps users connect the 1) camera, 2) display, 3) power, 4) network and 5) microphone and are ready to connect face-to-face with colleagues, customers, and suppliers anywhere in the world. Recent upgrades and feature enhancements will greatly improve usability and performance; providing a tighter integration with existing IT infrastructure and corporate applications such as Microsoft Sharepoint, Outlook, Atlassian Confluence and Jive Clearspace.

Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

It’s important that your realize this report is for interactive marketers at enterprise-class companies that are seeking to deploy customer communities –not for the internal intranet, collaboration, or insight community vendors. Customer reference calls.

Collaboration Loop - Jive Software Launches New Edition of Clearspace X

John Tropea - Delicious Community

Feb 20th, 2009 | Janetti Chon Crowdsourcing the Enterprise 2.0 Collaboration One Comment Feb 20th, 2009 | Janetti Chon (Google) Collaboration Can Be Beautiful. Hat tip: Justin Jarvis Tags: Collaboration , documents , Google Cloud Computing , Collaboration , Google No Comments yet Feb 19th, 2009 | Venkatesh Rao Cloud, Farm, Grid, Utility or IaaS: What’s in a Name? Culture No Comments yet Feb 17th, 2009 | Paige Finkelman Are You Listening?

2009: Planning Considerations For Enterprise 2.0

Collaborative Thinking

Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0 Critical Decisions For 2009. and are "ok" with undertaking extensive customization or adding specific partners (e.g., So, I'll repeat myself in 2009 - IT organizations need to look at this space as a middleware decision. hCard, XFN) during 2009.

My Reviews of the Collaboration Platforms on the Recent Forrester Wave™

Portals and KM

The Q3 2009 Forrester Wave™: Collaboration Platforms by Rob Koplowitz is out. Open Text represented a strong option, particularly for current Open Text ECM Suite customers. Atlassian, Jive Software, Socialtext, and Traction Software all approach the market with strong social networking capabilities. Jive Software – Enterprise 2.0 Collaborative Platform and Jive’s Enterprise Predictions for 200 8.

Online Community Platform & Vendor Research

Online Community Strategy

The intention of the research project was to provide insight about customer attitudes towards online community platform and service vendors, particularly around satisfaction. The study had over 200 participants, and we gathered data on all major commercial and open source online community platforms, as well as feedback on custom built platforms. This is cross-posted from the Online Community Report blog.

Year-End Thoughts On Enterprise 2.0 Social Software (Part 3)

Collaborative Thinking

There are a few vendor events that stood out in my mind for 2009 (related to Enterprise 2.0 The SharePoint 2009 conference in Vegas provided the industry with the first look at SP2010 and its new/enhanced social computing capabilities. Customize Enterprise Wikis In SP2010. Overall, I don't see SP2010 eliminating the need for strategists in committed "SharePoint shops" to look at Jive, Telligent, NewsGator, or Lotus Connections given the right circumstances.

Clay Shirky on Institutions vs. Collaboration – Business 2.0

Elsua

They will need custom built social platforms, or products such as Confluence, Jive, Socialtext and Lotus Connections. "

Should Enterprise 2.0 Software Vendors Offer Professional Services?

Portals and KM

Stewart goes on to quote Jive's Gia Lyons , "Most of what we do could be done with almost any other social software tool, but naturally, we only make ourselves available to Jive customers." Stewart then writes in reaction, "If most of what they do could be done with other software, then why only make themselves available to Jive customers? If a customer invests in Jive (or any other product) there is a mutual interest in making sure the solution works.

Rethinking Intranets as Social Workplaces (Dion Hinchcliffe, DachisGroup) #intranets2012 @dhinchcliffe

Michael Sampson - Currents

Launched Jive in late 2009. -. Burberry - better connection between workers and customers Dion Hinchcliffe from the DachinGroup is talking about "Rethinking Intranets as Social Workplaces." Dion is the EVP at DachisGroup. I haven't been at the same conference as Dion since Enterprise 2.0 2007 in Boston - I was presenting a workshop on the IT Manager 2.0, and Dion was presenting a workshop at the same time on the big trends in the space.

Year-End Thoughts On Social Media, Social Networking Social Analytics

Collaborative Thinking

While a lot of my research agenda and client interactions focused on collaboration and Enterprise 2.0 / social software during 2009, the most sizeable amount of time and energy for me this year was spent on social media, social networking, and social analytics (externally as well as internally). OASIS: Identity Management 2009 Transparent Government: Risks, Rewards and Repercussions ( Session Description Here ). Social networking was overall, my hottest topic in 2009.

What Difference A Year Doesn't Make: Lotus Connections & SharePoint

Collaborative Thinking

One of the items I was hoping to hear at Lotusphere 2009 was outlined in a recent post by Guy Creese, Research Director of our Collaboration And Content Strategies group here at Burton. In his post, " Lotusphere 2009: What Might Have Been ", Guy articulates how IBM should have outlined a "surround and integrate" strategy for SharePoint. If Atlassian, Newsgator, Awareness, Telligent and others can integrate with SharePoint the way Microsoft customers would prefer, so can IBM.

IBM Plugging Holes In Connections/SharePoint Integration

Collaborative Thinking

If IBM can alleviate the cost concerns I consistently here from customers looking at the platform, then Connections can continue to thrive overall. I find customers looking to leverage SharePoint investments are not so interested in learning about Connections as they are in learning more about vendors that have complimentary underpinnings (e.g., The expectation is that at some point, market forces will compell Jive to improve its SharePoint integration.

Understanding Cisco's Collaboration Strategy (Part 4)

Collaborative Thinking

However - the final vote rests with customers who will likely want to pull Cisco in directions that it had not intended to invest in (content management) or compete (portals). vendors (namely Jive) and must articulate a strategy concerning communities and social networking. Cisco will try to position its platform more narrowly than will the market and customers. The following is Part 4 of a series on today's announcement by Cisco. Is Cisco’s Vision Holistic Enough?

Understanding Cisco's Collaboration Strategy (Part1)

Collaborative Thinking

There are many reasons driving Cisco in this direction (revenue opportunities, growth needs, and customer demand). Continuously listens to customers and other stakeholders along the way. The combinatorial opportunity arising from these wedge issues enable Cisco to target SaaS-based email to gain short-term customer traction and establish longer-term market credibility as a collaboration platform and solution provider. Jive).

Oracle's View On Enterprise 2.0

Collaborative Thinking

Atlassian, Connectbeam, Jive, Socialtext, Telligent, etc) as well as traditional collaboration and content platform players (e.g., That will change in 2009 - in part because Oracle's E2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers.”. platform forms an information fabric in which knowledge and process workers are woven together with colleagues, customers, systems, and information.

Oracle Beehive 1.5: Still A Work-In-Progress

Collaborative Thinking

The lack of clear and concise information on how WebCenter participates in a Beehive solution is mystifying and should be a customer concern. Also, the focus is on Exchange exclusively yet there remains a large amount of Lotus Notes customers that also might be reconsidering their enterprise messaging direction. Jive, Telligent). Last week Oracle announced enhancements to its nascent collaboration platform, Beehive.

Circling Around To Enterprise 2.0 Again

Collaborative Thinking

The functionality I expect in discussion forum is lacking, or requires customization. SharePoint requires customization - few organizations succeed at an enterprise-level with SharePoint without significant investments to customize the platform. Thomas Vanderwal posted an article on Microsoft SharePoint 2007 that has caught traction on other blogs ( Sharepoint as a Gateway Drug to Greater Efficiency. ) and on Twitter.

Online Community Platform & Services Satisfaction

Online Community Report

The Online Community Platform and Services Satisfaction research project was initiated in January of 2009 and published in March. Online Community Vendors were not allowed to respond to the survey instrument, as the project was intended to study customer attitudes and issues.

How to Manage Your Business in a Recession: "#1 Reset Priorities to Face the New Reality"

Michael Sampson - Currents

The January 19, 2009 print edition of Fortune magazine features an article entitled How to Manage Your Business in a Recession , authored by Geoff Colvin (pp.66-71). If they are hankering down to weather the storm, step up your efforts to win customers. Go against the flow of retreating to your office and meeting virtually -- get on that plane and head down to the customer's office and meet in person. But you face new cost pressures, just as your customers do.

Custom Corporate Communities: Planning and Getting Started at Fast Wonder Blog: Consulting, Online Communities, and Social Media

John Tropea - Delicious Community

About « Taking Your Idea From Side Project to Startup ReadWriteWeb’s Seven Social Media Consultants » Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/fastwonderblog.com/wp-content/themes/k2/app/includes/info.php on line 697 "> Custom Corporate Communities: Planning and Getting Started Published by Dawn on September 15, 2008 in community.

Online Community Expert Interview: Dawn Foster, Fast Wonder Consulting

Online Community Report

Previously, she worked at Intel, Jive Software, Compiere, and a Midwestern manufacturing company in positions ranging from Unix system administrator to market researcher to community manager to open source strategist.

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | ZDNet

John Tropea - Delicious Community

Includes laptops, desktops, Microsoft Windows 7 Microsofts Windows 7 arrived in late 2009 and kicked off a PC upgrade cycle thats expected to. efforts By Dion Hinchcliffe | September 28, 2009, 2:21pm PDT Summary It’s not a skill that’s been widely understood until quite recently, however community management has begun to move to the forefront of discussions about enterprise social computing as the use of social tools begins to climb the maturity curve.

2011 33

Clearstep Business Community : Community Engagement Models

John Tropea - Delicious Community

Listening : “For research and to better understand your customers.” Groundswell states that this is best suited for companies that are seeking customers insights for us in marketing and development. Supporting : “Help your customers support each other”. Embracing : “Integrating your customers into the way your business works, including using their help to design your product”. Welcome, Guest L ogin R egister Username: Password: (?)

All work is social. Work is conversation. | The AppGap

John Tropea - Delicious Social Network KM

by Patti Anklam January 30, 2009 at 11:04 am · Filed under Enterprise 2.0 , Management , Talent Management , social networks , social tools Last fall, I started thinking out the various roles and approaches of social software vendors.

‘Communities’ and ‘Networks’: A Conceptual and Linguistic 2.0 Mess | Sonnez en cas d'absence

Delicious/choconancy/community

is, besides embodying new relationships between brands and customers, raising awareness among top managers about the potentials of collaborative work. Collaboration’; Jive Software presents its SBS software as “robust social networking software for employee communities”.

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

When these social networking tools are used to connect with customers and partners, there are usually ways to calculate a payback. TransUnion is one of the big three credit report companies, and it runs on a lot of custom software code. In bringing on a new customer, for example, many formal steps are involved, and SharePoint has workflow tools that allow for collaboration while making sure the necessary hand-offs happen and the process is completed. On

Ten leading platforms for creating online communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

LDAP Live ID openid Lightweight Service Models Mashups Enterprise Mashups Situational Software Network Effects Open APIs Products Rich Internet Applications (RIA) Ajax SaaS SOA Business Process Management Global SOA Governance Orchestration Web-Oriented Architecture (WOA) WS-* Social Computing Social Software Community Customer Community Grassroots Community Social Media Social Networking Tolerance Continuum Web 2.0 Creating online communities of customers and workers has been one of the.

Recap of the Enterprise 2.0 Conference for 2010

Michael Sampson - Currents

Jive Wants to Be a Top Player. Jive Software is doing a lot of things right, in my opinion: Leveraging the strength of others to stay in the game. Eg, three key moves announced this week: A strategic alliance with CSC where CSC will sell Jive's software. A placement of Jive's software in the Google Apps Marketplace -- broadening its reach, making it easier for organizations to start. Jive's new integration with Twitter bolsters its Market Engagement solution.

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

When these social networking tools are used to connect with customers and partners, there are usually ways to calculate a payback. TransUnion is one of the big three credit report companies, and it runs on a lot of custom software code. In bringing on a new customer, for example, many formal steps are involved, and SharePoint has workflow tools that allow for collaboration while making sure the necessary hand-offs happen and the process is completed. On

Win a free half-day workshop with me! » Connected

John Tropea - Delicious Community

June 24th, 2010 by Gia Lyons Leave a reply » Even though I’ve moved into a new role at Jive Software, I’m still providing consulting services to a few customers. If you sign up for the Jive SBS Leadership Roundtable webcast with YUM!,

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

In Jan 2009 I’ve now published a Forrester Wave which segments the leaders that provide solution (service, strategy, and support) for enterprise class marketers (aka customer communities for the big brands). customer communities and team collaboration sites.

2007 20

Community Roles: Manager, Moderator, and Administrator

John Tropea - Delicious Community

About « Fast Wonder Podcast: Reputation in Communities Legion of Tech » Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/fastwonderblog.com/wp-content/themes/k2/app/includes/info.php on line 697 "> Community Roles: Manager, Moderator, and Administrator Published by Dawn on December 17, 2007 in community , ignite realtime , jive software and jivespace. Tags: community , ignite realtime , jive software , jivespace.