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Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

Fortunately, the Forrester Wave reports are designed to segment crowded industries. To validate product and vendor qualifications, Forrester also conducted reference calls with up to three of each vendor’s current customers for a total of up to 27 customer calls.

My Reviews of the Collaboration Platforms on the Recent Forrester Wave™

Portals and KM

The Q3 2009 Forrester Wave™: Collaboration Platforms by Rob Koplowitz is out. MindTouch, the only open source option in this Forrester Wave, landed as a Strong Performer. New entrant Cisco WebEx debuted as a Contender and will look to disrupt the market landscape over time. Cisco and WebEx Combine Strengths to Launch New Enterprise 2.0 MindTouch 2009 Provides Enhanced Development Platform for Rich Collaborative Applications.

Trending Sources

News Updates (December 7, 2009)

Michael Sampson - Currents

A recent Forrester Research survey found that security and privacy concerns are the number 1 issue for IT executives and technology decision-makers. Cisco Gets TANDBERG. Cisco announced that it controls more than 90% of the shares of TANDBERG. Building Trust.

News Updates (October 16, 2009)

Michael Sampson - Currents

Tandberg Says No to Cisco. Tandberg has rejected Cisco's $3 billion acquisition offer. They could, with some legitimacy, say that Cisco's offer could be the first of several, thinking that maybe Cisco itself will come back with more money. Cisco may increase its offer.

News Updates (August 7, 2009)

Michael Sampson - Currents

Cisco reported that telepresence sales increased, while UC sales declined. Cisco had revenues of $8.5 Cisco reported sales of unified communications systems were down 5 percent for the fiscal year, which contributed to a 19 percent year-over-year decline in the company's advanced technologies division revenues. Forrester released its Collaboration Platform Q32009 report. Voice Workflow at Law Firm.

Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

Cisco salutes CMs with this graphic, lasso time.

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | ZDNet

John Tropea - Delicious Community

Enterprise software Linux Microsoft Office Open source Software as a Service Virtualization Web browsers Microsoft Windows 7 4G iPhone Android Nokia BlackBerry Smart phones Windows Phone 7 Malware Patches Vulnerabilities McAfee Symantec Zero Day Blog SmartPlanet Forrester Galleries IT Failures TechRepublic Pro Reviews White Papers Videos Podcasts Special Reports ZDNet 20th Anniversary Special Happy birthday, ZDNet!

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List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Before I joined Forrester as an analyst covering this space, I started this list and it grew and grew. Cisco’s EOS “Cisco Eos is a hosted software platform that gives you social-networking, content-distribution, and content-targeting features in an integrated administrative suite.

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Recap of the Enterprise 2.0 Conference for 2010

Michael Sampson - Currents

Cisco is Muscling In. The third key vendor now is Cisco. For more on my take on Cisco in the collaboration market, see: - Cisco Quad: Peeling Back the Layers (on my blog, from earlier this week). Cisco for Collaboration: Vendor and Product Analysis (a report, from November 2009). See Zach at Forrester on this. The annual Enterprise 2.0 Conference took place in Boston last week.

Enterprise 2.0 Conference: Session Proposals

Collaborative Thinking

Cisco's Collaboration Strategy: Contender Or Pretender? Cisco has jumped full-force into the collaboration market, believing that it is delivering a next-generation platform with strategic E2.0 This panel session will engage Cisco in a frank and open discussion on the merits of its collaboration strategy, implications to the Enterprise 2.0 I wanted to duplicate that opportunity for people to hear directly from Cisco management and have the opportunity for an open dialog.

Social Media Group " Blog Archive " The ROI of Communities - Part II

John Tropea - Delicious Community

Cisco, 2004) Community users spend 54% more than non-community users (EBay, 2006) In customer support, live interaction costs 87% more per transaction on average than forums and other web self-service options.


Open Parenthesis » Liveblogging Enterprise 2.0 - Jeffrey Stamps and Jessica Lipnack - Decide to Network

John Tropea - Delicious Social Network KM

Leave a Reply Name (required) Mail (will not be published) (required) Twitter ID Website XHTML: You can use these tags: Notify me of followup comments via e-mail « Previous Post: Liveblogging Enterprise 2.0 - Cisco’s Martin De Beer Next Post: Liveblogging Enterprise 2.0 - Microsoft’s Derek Burney » About Me Open Parenthesis is a blog about free and open source software, next generation internet strategy, and the assembled web, written by John Eckman (me).