The Four Tenets of the Community Manager

John Tropea - Delicious Community

71 Comments so far Connie Bensen November 25th, 2007 8:39 am For Community Advocate I agree that the primary role is to represent customers, but I would add that the secondary function is to represent the company. jeremiah_owyang November 25th, 2007 10:06 am Curt Yes, that’s right.

2008 41

Customizable online workgroup applications for teams - QuickBase

John Tropea - Delicious Community

September 11, 2008 Why Your Business Needs A True Database. August 28, 2008 Two flavors of software as a service: August 14, 2008 Fear and Enterprise in the PaaS channel. July 15, 2008 When thinking PaaS, think about. June 23, 2008 About QuickBase SiteMap Legal Notice Were Hiring! Privacy Blog Contact Us © 2008 Intuit, Inc

Trending Sources

The team with one member

The Bumble Bee

So collaboration is a key (perhaps the key) skill for individuals and enterprises in the future but lets not discredit it by using it where its not appropriate. This article was prevously published on the bioteams blog on February 2007. I am the team!

Teams 31

Understanding the difference between Forums, Blogs, and Social Networks

John Tropea - Delicious Social Network

jeremiah_owyang January 28th, 2008 8:42 am Exactly Dan ( I alluded to that in the description) Wayne Mulligan January 28th, 2008 9:15 am Not to be nit-picky but I’d argue that social networks are more like the lunch tables in high school - different cliques at different areas of the lunch room.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

In 2008, I published a vendor product catalog that has details of over 50 of the vendors, beyond these listed descriptions. Update: Feb 2008, now acquired by ONEsite) SiteLife from Pluck Pluck already has some other products this could be interesting. Confluence - The Enterprise Wiki.

2007 20

Anecdote - Whitepapers - Building a collaborative workplace

John Tropea - Delicious Collaboration

There are many large organisations that have bought enterprise licences for products like IBM’s Collaboration Suite or Microsoft’s Solutions for Collaboration who are not getting good value for money, simply because people don’t know how to collaborate effectively or because their culture works against collaboration. On 18 January 2007 he posted a message to Rio Tinto’s collaborative forum, outlining the situation and seeking assistance. What we do.

Life With Alacrity: Dunbar Triage: Too Many Connections

John Tropea - Delicious Social Network

Read More] Tracked on Feb 23, 2008 4:43:00 AM » Digging up an old article on social networks that turned out to be prophetic (and a bonus!) Community is a necessary balance to free enterprise or free intraprise. Life With Alacrity Alacrity, noun.

2005 21

Cover story: Building healthy communities - Inside Knowledge

John Tropea - Delicious Community

exact any/all The original knowledge-management publication denotes premium content | Feb 24 2009 E-mail: Password: Forget your password?

CoP 20

Seven Steps to Graphing Your Facebook Strategy

John Tropea - Delicious Social Network

Learn New Things October 3rd, 2007 at 12:58 pm Fmail? March 30th, 2008 at 12:27 pm Virtual Assistant - THE Blog About Our Industry » Social networking for VAs September 3rd, 2008 at 3:39 pm September 9th, 2008 at 11:15 am The Business401 program trains and coaches nonprofit organizations to implement a long term funding and performance system. The answer is “Yes&# reply brfe - October 3rd, 2007 at 10:17 am PDT WTF is this?

On Managing A Community

John Tropea - Delicious Community Home About Best Of Contact Newsletters Rockstars Speaking On Managing A Community April 28, 2008 · 107 comments I wonder how most organizations are handling the role of community manager. at 10:18 pm Killer features voor enterprise online communities - Frankwatching 11.12.08

2008 15

CoP Series #3: Community – without people? | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Sep 20 2008 CoP Series #3: Community – without people? Primer on Communities of Practice | Workplace Learning Today on 22 Sep 2008 at 5:02 am [.]

Communities of Practice Series with Darren Sidnick #1 | Full Circle Associates

Nancy White

Knowledge sharing toolkit: [link] Share and Enjoy: 11 responses so far 11 Responses to “Communities of Practice Series with Darren Sidnick #1&# # Dave Burke - Everyman Links for September 8, 2008 on 08 Sep 2008 at 8:35 pm [.] on 12 Sep 2008 at 5:50 am [.]

CoP 11

Collaborative Thinking: Lotusphere 2008: Unified Communications & Collaboration Keynote

Collaborative Thinking

Note: Odd, IBM and Cisco announced something similar to this back at Spring VoiceCon in 2007, maybe this is the actually delivery of that news.)

Collaborative Thinking: Lotusphere 2008: Social Computing Chess Match

Collaborative Thinking

My "thinking out loud" thoughts below: Microsoft Office SharePoint Server 2007 is sweeping through the industry like no other software product that Ive seen since the early hey-days of Lotus Notes. Enterprise 2.0).

3 Benefits of KM, 3 Types of Community and Online Facilitation, Social Network Software, X-teams - Weekly Knowledge Management blog by Stan Garfield

John Tropea - Delicious Community

Centralized facilitation De-centralized facilitation Distributed facilitation KM Link of the Week Trampoline Systems Enterprise software that harnesses social behavior Enterprise software is changing.

McKinsey Web 2.0 Enterprise Research - Surprises?

Green Chameleon

use in the enterprise comes from McKinsey, whose recently released global survey report Building the Web 2.0 Enterprise is based on a June, 2008 survey of 1,988 executives. But it's a first great example of how the public web experience is driving expectations for the enterprise.

Collaborative Thinking: Lotusphere 2008: What Ill Be Looking For

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Will It Take A Youthquake To Re-Tool The Enterprise? Main | Modern managers are all the same - Telegraph » January 17, 2008 Lotusphere 2008: What Ill Be Looking For My focus next week at IBMs Lotusphere event will concentrate on two areas: social computing and unified communications. It would be nice to hear how other Web 2.0 / Enterprise 2.0

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

Santa Clara on Architecting the Building Blocks of Enterprise Social Networking. Gartner, Burton Group) researching topics related to collaboration, social networking, and “Enterprise 2.0”. Enterprise 2.0”) is also examined. . To a large degree, the value of Enterprise 2.0

2011 75

Enterprise 2.0 Case Studies at Cases 2.0

Green Chameleon

I found out about this Enterprise 2.0 It was started by a suggestion from Andrew McAfee at the Enterprise 2.0 conference in 2007. As Andrew writes on his blog, in post, The Enterprise 2.0 Repository, he "proposed the creation of a repository of enterprise 2.0 Here is my more modest collection from interviews on this blog, Enterprise 2.0 Success Stories from 2007.

2009: Planning Considerations For Enterprise 2.0

Collaborative Thinking

Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0 plans: Enterprise 2.0: Microsoft Office SharePoint 2007 (MOSS) is a disappointing platform for social computing in my opinion. Enterprise RSS": It's A Middleware Decision. Enterprise 2.0: Enterprise 2.0: Enterprise 2.0: Enterprise 2.0:

How To Develop a Business-Aligned Social Media & Social Networking Strategy

John Tropea - Delicious Social Network KM

Just Need to Collaborate Better » Tuesday 30 Oct How To Develop a Business-Aligned Social Media & Social Networking Strategy Tuesday, October 30, 2007 at 12:49PM By Dennis D. Getting Real about Social Networking Adoption The Justification of Enterprise Web 2.0

Collaborative Thinking: The Sociability Of Social Media

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Enterprise 2.0 Posted by: matt.lambert | January 03, 2008 at 08:54 AM Verify your Comment Previewing your Comment Posted by: | This is only a preview.

Awareness Report Shows Significant Rise in Enterprise Social Media - Will It Continue?

Green Chameleon

Here is another of the growing reports on research that indicates enterprise 2.0 in 2008.&# technologies with other enterprise systems, enabling greater participation from both internal and external audiences. Seventy five percent of employees are already using social networking sites such as Facebook, MySpace and LinkedIn for business purposes, up 15 percent from 2007. However, I would not pick one of these tools for the enterprise social networking tool.

IBM Lotus Connections, in plain English " Connected

John Tropea - Delicious Collaboration

I am now the Social Enterprise Evangelist at Jive Software. Early in 2007, I received an email from an IBM Research person in Israel, telling me he was working on a research project that would make a great fit for the product I blogged about.

Collaborative Thinking: Social Networking (?) With Microsoft Office SharePoint Server 2007

John Tropea - Delicious Social Network KM

November 2008. Enterprise 2.0. Project Status: Social Networking Within The Enterprise. Project Status: Social Networking Within The Enterprise. November 2008. October 2008. September 2008. August 2008. July 2008. June 2008. May 2008. April 2008. March 2008. February 2008. Notes From BEA Webinar On Web 2.0 & Enterprise Mashups » October 25, 2007. Collaborative Thinking.

Why Companies Should Have Online Communities at Fast Wonder Blog

John Tropea - Delicious Community

4/16 Wordpress: Host it Yourself or Host on » Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/ on line 697 "> Why Companies Should Have Online Communities Published by Dawn on April 16, 2008 in community.

34 More Ways to Build Your Own Social Network

John Tropea - Delicious Social Network

» Creeva’s Shared items in Google Reader January 8th, 2008 at 9:07 pm List of Social Networking Sites - Web 2.0 reply crazy - August 14th, 2007 at 1:39 am PDT Excellent summary. reply RBA - August 14th, 2007 at 1:48 am PDT Matt, most of the links point to CrunchBase, which also belongs to TC. reply Dan - August 14th, 2007 at 1:53 am PDT Nice summary, thanks for doing this! reply Vassil Mladjov - August 14th, 2007 at 2:02 am PDT Mark, Great job.

Collaborative Thinking: Social Software Vendor Roundup

Collaborative Thinking

At the beginning of 2007, our customers came looking with a more tool-centric approach, but interestingly most now come looking for a suite of solutions. " They're looking to invest in a comprehensive suite solution--in a practical, enterprise software product and more--in a vision of how this can help deliver enterprise visibility and productivity. I'd be curious on your predictions for how your matrix will look at the end of 2008.

Collaborative Thinking: PARC Forums: People & Social Technologies

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Enterprise-enabling Facebook | Main | Designing & Enabling Communities » December 19, 2007 PARC Forums: People & Social Technologies Both presentations are worth viewing. Sharing control to create value isnt exactly the instinct of the enterprise.

Collaborative Thinking: The Viral Classroom

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « The impact of technology on peoples everyday lives | Main | Enterprise-enabling Facebook » December 08, 2007 The Viral Classroom No, its not about the flu, its about the network effects that are occurring around Apples iTunes U. great article Posted by: Jorge | February 12, 2008 at 03:56 PM Verify your Comment Previewing your Comment Posted by: | This is only a preview.

Collaborative Thinking: Microsoft Announces FeedSync But Its Strategy Remains Un-Syncd

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Social Software Vendor Roundup | Main | AP-AOL Instant Messaging Trends Survey » December 06, 2007 Microsoft Announces FeedSync But Its Strategy Remains Un-Syncd Personally, I find this very confusing. Then the Outlook team undercut that effort by implementing (essentially), its own version of Windows RSS Platform as part of Outlook 2007.

Most Popular Portals and KM Blog Posts 2008

Portals and KM

I took a look at Google Analytics to see what posts people were looking at on this blog in 2008. and enterprise 2.0, I learned much more about this event I attended and I wrote a post about some of these stories, Early Newport Jazz Festivals Relived in 2007. This list also shows the asynchronous nature of blog traffic as the posts were put up from 2004 to 2008 but this is just the 2008 traffic. Google AdSense Success Stories (2007).

KM 2

A Journey In Social Media: The Great Taxonomy Debate

John Tropea - Delicious Community

» September 26, 2007 The Great Taxonomy Debate Sooner or later if you get involved in social media, or knowledge management, youll get involved in the great taxonomy debate -- how do you set up categories so people will find things? Popular tags get used more often -- its a self-reinforcing system that -- hopefully -- will result in a sort of self-emergent enterprise vocabulary.

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " APQC KM & Innovation 2007 - The Role of Knowledge Management in Innovation by Carla O'Dell - Part Deux

John Tropea - Delicious Community

And that is what communities can help achieve: a comfortable level of social capital skills, amongst several others , thanks to , amongst other things, the extensive usage and adoption of social computing within the enterprise. 5 (0 votes cast) This entry was posted on: June 14, 2007.

List of Social Computing Strategists and Community Managers for Enterprise Corporations 2008

John Tropea - Delicious Community

This list, which I realize is going to be a lot of work, will be an ongoing index of these professionals, I will only do this for a limited time (probably till end of 2008, or until I can’t scale). Ongoing List of Social Computing Strategists at Enterprise Corporations The Social Media Strategist, whose job is to lead the internal charge, develops the program, gains resources, convinces management, and measures success. Randall Newton June 20th, 2008 7:16 am Great resource!

BT Web 2.0 adoption case study « Inside out

John Tropea - Delicious Social Network KM

In January 2007, we returned to the Communications Council with our findings and the external blogging proposal received a warmer reception. adoption case study&# Feed for this Entry Trackback Address 1 Rex December 8, 2007 at 10:55 am Thanks for the great case study!

Collaboration Loop - Social Networking in the Enterprise: Examples at Work

John Tropea - Delicious Social Network KM

Continue Reading » Tags: Microsoft , Shared Workspaces , Social Neteworking Microsoft No Comments yet Feb 20th, 2009 | Janetti Chon Crowdsourcing the Enterprise 2.0 Please take part and tell us what you want to hear at the Enterprise 2.0 Utilizing enterprise 2.0

Enterprise 2.0: Jeffrey Stamps and Jessica Lipnack - Collaborating in the Transparent Enterprise. Strange Attractor: Picking out patterns in the chaos

John Tropea - Delicious Social Network KM

« Enterprise 2.0: Technologies Are Changing the Enterprise |  Main | links for 2007-06-19 » Tuesday, June 19th, 2007 Enterprise 2.0: This entry was posted on Tuesday, June 19th, 2007 at 3:06 pm and is filed under Conferences.

Collaborage: Enterprise 2.0 Implementation Overview

John Tropea - Delicious Collaboration

Home | Biography | Contact | Speaking | Patents | Publications | Portfolio | My Blog Oct 4 The Collaborative Bakery Thursday: October 4, 2007 11:19 AM I am still stuck on the differences between Communication, Coordination, Cooperation and Collaboration. business Business Model enterprise 2.0 Comments: (you may use HTML tags for style) Filed Under Collaboration (52) Enterprise 2.0 (144)

Will Tools Like Twitter Change the Ways We Work With Flows of Information and Knowledge ?

Green Chameleon

This is an edited version of a post I recently put up on the KMWorld 2008 blog (in blockquotes, below). The KMWorld 2008 conference was interesting (FAST had an exhibitor’s booth) and the contrast with last year in terms of the tangible interest in and take-up of social computing tools was evident.