Advising communities of practice: Process consultation revisited

Joitske Hulsebosch

I reread Process consultation revisited by Edgar H. There is often confusion on what a process consultant does, and Schein explains that very clearly by contrasting it with the expertise consultancy. Schein.

2006 130

Green Chameleon » Why Do We Share Knowledge?

Green Chameleon

Reflex: I see this as part of a learning process, not sharing. Cheers, Awie Posted on July 08, 2006 at 11:53 AM | Comment permalink Patrick Thanks for giving this so much attention Awie Maybe I should clarify my point on the 5 examples where examining motive seems non-useful.

2006 184

Collaborative Thinking: Tagging Beyond Content: Applications & People

Collaborative Thinking

» March 28, 2006 Tagging Beyond Content: Applications & People This post was originally contributed at CollaborationLoop. for exception processing, or handling comments and ad-hoc notes). Tagging applications would likely have to capture key metadata about the record being processed and store the resulting tag data in a manner similar to content-centric tags.

2006 116

Green Chameleon » Folksonomies and Rich Serendipity

Green Chameleon

People habitually collect and arrange for themselves what Vander Wal calls “personal infoclouds&# and these arrangements reflect a meaningful perspective on knowledge ( Vander Wal 2006 ). The student was an early reader struggling with the reading process.

Green Chameleon » Blog comments

Green Chameleon

Reflex: I see this as part of a learning process, not sharing. Cheers, Awie Posted on July 08, 2006 at 11:53 AM | Comment permalink Patrick Thanks for giving this so much attention Awie Maybe I should clarify my point on the 5 examples where examining motive seems non-useful.

2006 141

Green Chameleon » How To Shop for CoPs

Green Chameleon

It’s seemed to me that there’s been a steady process of maturing in how organizations understand and specify their KM needs. I frequently recall one particularly bad specimen three or four years ago, where an educational organization was asking for a KM system including consulting work around knowledge auditing and establishing communities of practice, but ended with the crucial rider “The consultant shall minimise the involvement of employees time in this process&#.

2006 100

Green Chameleon » Find Your Centre in Your KM Spin

Green Chameleon

In any case, it got me thinking about my own KM learning journey and how, given the environment that I was in, and the drivers that came along with it, I was more steep in the RM/IM/IT domain, looking at processes and supporting systems – records and document management systems, CRM systems, data warehouses, ERP systems, etc.

2006 100

Knowledge management and snow

Joitske Hulsebosch

So if knowledge is so important, can't we develop a bunch of different words to distinguish the different types of knowledge and learning processes? It is by now famous that Eskimos have many different words for snow from 'crust on fallen snow' to 'soft, deep fallen snow on the ground'.

2006 130

Practical examples: the community of practice of ICT4D trainers

Joitske Hulsebosch

In this case, people were asked to write summaries in a wiki, but felt that limited the free-flowing knowledge sharing process IICD in collaboration with its Itrainonline partners did a community readiness assessment for ICT4D trainers.

2006 130

Communities of practice: comm.unities.of.prac.tice 2.0

Joitske Hulsebosch

Finally wikis created a form of accountability for both process and product, whereas the meta content of a wiki provides insights into the composition, objectives and development of a community. Martin Kloos wrote his thesis for the University of Amsterdam on communities of practice 2.0.

2006 130

Practical examples: Rede Nos in Brasil and PEM-Pal in Eastern Europe

Joitske Hulsebosch

Personally, I found the comments by Phil Karp and Erik Johnson more interesting if you want to learn about the process of cultivating the communities. The community of treasurers has been launched, and other communities may come up through a rather organic process.

2006 130

Culture: Dealing with differences

Joitske Hulsebosch

I read Dealing with differences by Nico Vink, who looks at communication as scanning of social spaces and positions, rather than exchange of information. One of the questions of the book is: Does globalization lead to homogenisation of cultures?

2006 130

Technology: gaming communities

Joitske Hulsebosch

We both agreed that learning processes are central, and online tools should help to support learning processes rather than using tools because it is 'cheap' or 'time saving' (as for newcomers it is often not time-saving!).

2006 130

Technology, culture and virtual weddings in Zimbabwe

Joitske Hulsebosch

Playwright and cultural analyst Stephen Chifunyise says: "It does satisfy minimum requirements, because in the actual process of paying lobola, the couple does not play a major role," he says, explaining that everybody appreciates the reason they are out of the country.

Communities of practice: learning to cycle

Joitske Hulsebosch

My other daughter learned it very quickly so that's another lesson that the teacher cannot take full credit for a rapid learning process. I'm teaching my daughter how to cycle. Or rather: trying to because there is not much progress, even though we cycle almost every day.

2006 130

Technology: I collaborate, e-collaborate, we collaborate

Joitske Hulsebosch

We thought about linking up to the Netsquared case studies blog , but finally decided that it would be a different kind of case as the netsquared blog highlights the various initiatives, but does not talk about the introduction process itself

2006 130

Technology: web2.0 writeshop

Joitske Hulsebosch

I think it was a very productive and creative process Just wanted to ask my colleague for some photos of the web2.0 writeshop, when I saw it on my RSS feed from the npk4dev tag! IICD and Euforic organised a writeshop this wednesday and thursday to develop web2.0

2006 130

Communities of practice: Sil on knowledge sharing

Joitske Hulsebosch

I think this is an example pointing to a fundamental interpersonal process which determines the depth of knowledge sharing between two people: it is only when you feel that people understand you, that you are invited to share more.

2006 130

Technology: Blogshares

Joitske Hulsebosch

So what's the process, I sit and wait for my trader to pass by and pay me Following back the referrals (something I do quite often, you get to see where people got the link to your blog, that's for instance how I knew I was mentioned here. Today I noticed my blog is on blogshares.

2006 130

Communities of practice: we leren allang alleen niet bewust

Joitske Hulsebosch

But probably I should have brought that up as functional CoPs can play an important role in fostering learning processes and innovation within organisations.

2006 130

Culture: organisational learning masterclass with Nancy Dixon

Joitske Hulsebosch

Then I was triggered by the remark she made not to link learning processes to monitoring and evaluation processes meant to account to stakeholders. Sarah Cummings blogged about the masterclass with Nancy Dixon we both attended. This photo is from the vodcast I did with her afterwards.

2006 130

Communities of practice: online workshop in Dutch

Joitske Hulsebosch

What helps, though, is our common base in CPsquare as our own community of practice which seems to represent a sort of being at ease with chaotic, creative processes; apart from a shared base in theory of course.

2006 130

Communities of practice: creativity and innovation

Joitske Hulsebosch

Organisations should encourage small disruptions and incremental re-orientations to sharpen perceptions and activate thought processes. My uncle-in-law (or how do you call the uncle of your husband?) is a piano player in the Dutch Swing College Band.

2006 130

Advising communities of practice: learning starts by asking questions

Joitske Hulsebosch

This was triggered when I reread a book on process consultation (I will blog this later) which made me think about the fact that advisory skills can be useful for 'nurturing' CoPs either as external advisor or CoP facilitator.

2006 130

Communities of practice and innovation

Joitske Hulsebosch

It's still a question for me in how far people need space for their own creative thinking processes (based on experiences) versus interacting with members in their communities of practice Dorine Ruter alerted me to the Einstein picture (I'm stalking her through my delicious inbox).

2006 130

Culture: carnaval in the south of the Netherlands

Joitske Hulsebosch

When you celebrate and fully emerge yourself in the whole process, it is also about talking and joking to anybody you meet, people interacting in a very different way then they do in 'normal' life. I live in the south of the Netherlands, so in the carnaval (catholic) area.

2006 130

Practical example: the tech forum in Kumasi

Joitske Hulsebosch

From the beginning GINKS had expressed a clear interest to continue facilitating this process as one of their 'nodes', which fits in with their vision of developing the network.

2006 130

Communities of practice: a facilitation task taxonomy for communities of practice

Joitske Hulsebosch

Some people don't want to participate actively but want to watch to see what's developing so that at some point they may link back to the process. So you can't talk about a completely 'organic process', yet you can be conscious about not 'pushing' things too hard.

2006 130

Technology: does 40+ hamper innovation?

Joitske Hulsebosch

He is often amazed by her speed of thinking and the amount of information she can process.

2006 130

Communities of practice and goose

Joitske Hulsebosch

The art of cultivating communities of practice is in linking up with natural processes and that sometimes means waiting to see what emerges rather than running around faster and faster I read a story about a goose (with my children). The goose wants to fill a pond and puts up a bucket.

2006 130

Technology: my pathway into blogging

Joitske Hulsebosch

When working as an advisor in Ghana I got into the habit of documenting my experiences and I started liking the process of documenting systematically and formulating explicit lessons. It encourages and supports my own learning process , eg.

2006 130

Practical examples: Km4dev

Joitske Hulsebosch

The process confirms the literature which states that networks need at least 5-7 years before they mature.

2006 130

Green Chameleon » Money, Testosterone and Knowledge Management

Green Chameleon

The drama, by the way, continues, with the shutting down of three Yahoo Groups KM communities in early 2006 directly attributable to the differences between the warring parties in this fight. Posted on August 28, 2006 at 12:09 PM | Comment permalink Luke Naismith I don’t want to go off topic here but just need to correct something that Matt said. Posted on August 30, 2006 at 11:15 AM | Comment permalink Patrick Isn’t a standard supposed to be bland?

2006 100

Green Chameleon » What is Knowledge Sharing?

Green Chameleon

Cheers all :D Awie Posted on July 07, 2006 at 09:20 PM | Comment permalink Hi, this is really what I’m thinking about and looking for things to read. Posted on July 08, 2006 at 02:28 AM | Comment permalink Awie Foong I agree with some of Patrick’s examples in his “49 ways to share knowledge”, but not all… But that’s not the point. Posted on July 08, 2006 at 02:23 PM | Comment permalink Awie Foong "KNOWLEDGE SHARING IS GOOD.

2006 109

Communities of practice: the ape in the corner office

Joitske Hulsebosch

The book explains group processes with more subtlety than Tuckman's famous model for team development with the 4 stages: forming, storming, norming, performing and adjourning. Conniff explains why status is often more important than content, what Senge also refered to in his explanation of processes which inhibit organisational learning. We can't do away with group dynamics, even though we have more ways of influencing group processes than apes (communication!).

2006 109

Green Chameleon » Information and Records Management Policy Development Guidelines

Green Chameleon

In this paper by Patrick Lambe and Marita Keenan we spell out a framework and process for information and records management policy development, in support of knowledge management goals. www.straitsknowledge.com blog articles how-to guides events publications book videos about Information and Records Management Policy Development Guidelines It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure.

2006 100

Green Chameleon » Book Binge

Green Chameleon

Edwin Hutchins Cognition in the wild 1995 (thanks Maish ) – on naturally situated cognitive processes – virtue! Beth Crandall, Gary Klein, Robert Hoffman Working minds (2006) (thanks Gary ) – at last a practitioners guide to cognitive task analysis techniques – joy! Edward Tufte, Beautiful evidence (2006) (thanks Maish ) – on the representation of knowledge – joy!

2006 100

Green Chameleon » Invisible Influence

Green Chameleon

Shawn Callahan had posted about the fascinating work that Anecdote is doing with the Most Significant Change technique, a process for impact evaluation using stories about changes brought about by any given initiative, and choices by stakeholders in regard to those stories. Posted on September 05, 2006 at 05:59 PM | Comment permalink Patrick Lambe And so should I! Posted on September 05, 2006 at 06:54 PM | Comment permalink Graham Durant-Law Hi Patrick, What a great blog and site!

2006 100

Green Chameleon » Technology, The Real World and Social Etiquette

Green Chameleon

Sailing between the “real&# and virtual&# has become so seamless as a process and potentially “seamful&# as an impact. Posted on October 02, 2006 at 02:57 PM | Comment permalink Paolina Martin Perhaps these devices should come packaged with a handbook on social etiquette enclosed or a sticker that can be pasted on the unit to remind people of it. Posted on October 04, 2006 at 05:31 PM | Comment permalink Paolina Martin Yes.

2006 100

Green Chameleon » Ignorance and Negative Knowledge

Green Chameleon

Posted by Patrick on 29/07/06 at 05: 24 PM | Categories: Ignorance Management | Permalink 2 Comments so far Brett Patrick, I’ve long believed that one of the key challenges with most attempts at knowledge management was the focus purely on knowledge creation and sharing and an almost total disregard for the vital process of ‘forgetting.’ Posted on August 01, 2006 at 09:09 PM | Comment permalink Patrick Thanks Brett.

2006 100

Claus on culture

Joitske Hulsebosch

Claus often said: 'on ne developpe pas, on se developpe', refering to the fact that people take their own learning and developement processes at hand, which you can stimulate but not orchestre or control. Prince Claus was a German married to the Dutch queen Beatrix and as such was able to see the Dutch with German eyes and vice versa. He had a personal intercultural experience which influenced his thinking about development cooperation.

2006 100

Communities of practice: two disastrous approaches

Joitske Hulsebosch

A point may arise where you need a taxonomy, formal roles, start up processes etc. Dave Snowden wrote on his own blog about communities of practice. He writes about the dilemma that communities of practice are self-organising versus whether you can direct communities of practice. The two disastrous approaches he sees are: "1 - Creating an organisational template for communities of practice, with a full roll out plan, dedicated staff etc.

2006 100

Green Chameleon » Crisis Required to Eliminate Politics

Green Chameleon

There are subsequent steps to Cousins’ “silo-busting process&# including determining “defining objectives&# , articulating “operational objectives&# and providing suitable metrics, and wrapping them within a stated time period for accomplishment.] Posted on July 11, 2006 at 08:59 AM | Comment permalink Paolina Matt, thanks for stopping by.

2006 100