innovation Creators " Email is critical to Enterprise 2.0 and Office 2.0
John Tropea - Delicious Collaboration
SEPTEMBER 9, 2007
September 04th, 2006 Huh? However, phone calls are generally designed and used for one to one communication. It is possible to use a conference call to facilitate one to many or many to many communication, but there are limitations to its usefulness. Further, phone calls are not searchable, and taggable. Few companies use recorded phone calls as a store of institutional knowledge. Thus, while immediate, phone calls are not highly leveragable.