Building Social Business: The Seven Types of Social Roles in Employee Communities
John Tropea - Delicious Community
JUNE 7, 2011
Building Social Business At the intersection of Enterprise 2.0 Facilitating Social Collaboration with Enterprise Social Networking. At 2020 Social , we use a simple Engagement Architecture framework for designing social platforms, including online communities. One of the key parts of the framework is the 7 types of social roles are lurker, learner, connector, moderator, organizer, teacher, super-user.