Notes on CUST119 Prudential: Thinking about Social Business Adoption? Don't Forget Enterprise Social Governance

Michael Sampson - Currents

PROFS in 1982, Notes from 1994 (60,000 users, 6400+ applications), Sametime in 1999, WebSphere Portal in 2002, and Connections in 2010 (about 25,000 users currently). Jean Balbo from Prudential Financial is talking about enterprise social governance. Jean is the Director of Process Management. Some notes: 1. Prudential is 137 years old, has $1 trillion in assets under management. 50000 employees, in 35 countries. 22000 employees are in the United States.

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Lotusphere 2011 Notes: Opening Session

Portals and KM

So he has been using a Web-based community for new talent since 2002. I was at Lotusphere ten years ago presenting one of the first SameTime implementations at Ryder, along with our Notes based knowledge management system that also used Quickplace that has transformed to be Quickr.

2011 179

More IBM Research on Enterprise 2.0 – Activities and Other Tools

Portals and KM

It contained a Lotus Notes-based knowledge base for best practice sales proposals and other related documents, a team workspace for sales teams (Lotus QuickPlace), and Ryder’s first implementation of the then relatively new IM capability (Lotus SameTime). and the Ryder knowledge management system was featured in a number of articles and named to the CIO 100 for 2002 as “a KM center that links sales and marketing with operations and supply chain management.”

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