Online Communities: Surviving & Thriving Webcast

Online Community Strategy

The archive for Online Communities: Thriving in the Economic Downturn Webinar&# >Online Communities: Thriving in the Economic Downturn Webinar is now available. Topics discussed in the webcast include: - Buffalo culture as a new metaphor for your online business. -

Building Social Business: 5 Skills for Online Community Managers

John Tropea - Delicious Community

Building Social Business At the intersection of Enterprise 2.0 Facilitating Social Collaboration with Enterprise Social Networking. Leveraging Community thinking. I first came across online communities long back. Lets build a community.

Webinar - Online Communities: Surviving & Thriving in the Economic Downturn

Online Community Strategy

Online Communities: Thriving in the Economic Downturn Webinar. The economy is in a state of flux, but interest in and use of online communities and social media has never been higher. Hear from a panel of experienced community executives about how they are guiding their community-based businesses through the economic challenges, and hear about the opportunities they see on the horizon. A FREE webinar sponsored by Forum One Networks.

Webcast of Online Communities: Surviving & Thriving now available

Online Community Report

The archive for the Online Communities: Surviving & Thriving in the Economic Downturn Webinar is now available. Topics discussed in the webcast include: - Buffalo culture as a new metaphor for your online business. - The social history of marketing and media.

Online Communities: Thriving in the Economic Downturn Webinar - May 7th

Online Community Report

Online Communities: Thriving in the Economic Downturn Webinar. A webinar sponsored by the Online Community Research Network. The economy is in a state of flux, but interest in and use of online communities and social media has never been higher.

Community ROI / Online Community Unconference 2007

John Tropea - Delicious Community

Workspace: Online Community Unconference 2007 Whats New Weblogs Loading. AT&T, 2002) • 43% of support forums visits are in lieu of opening up a support case. Community users spend 54% more than non-community users (EBay, 2006) • In customer support, live interaction costs 87% more per transaction on average than forums and other web self-service options. ASP, 2002) • Cost per interaction in customers support averages $12 via the contact center versus $0.25

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Rawn Shah’s Social Networking for Business: A Review

Portals and KM

One book at the top of the pile was Rawn Shah’s Social Networking for Business: Choosing the Right Tools and Resources to Fit Your Needs. Rawn is best practices lead in the Social Software Enablement team in IBM Software Group. SlideShare), social network (e.g.,

2011 195

How I use social media

Nancy White

This afternoon I’m spending a half hour on a Skype video conversation to share a bit of how I use social media. I figured it would be good to exercise my memory a bit and unearth some of the key stories that led me to to my social media use today, and perhaps surface some of my patterns.

Building Social Business: What Is Social Collaboration in an Organization

John Tropea - Delicious Collaboration

Building Social Business At the intersection of Enterprise 2.0 Facilitating Social Collaboration with Enterprise Social Networking. Leveraging Community thinking. and then ends with the question: Given this logic, what does social collaboration mean?

2011 61

How I use social media | Full Circle Associates

Nancy White

I figured it would be good to exercise my memory a bit and unearth some of the key stories that led me to to my social media use today, and perhaps surface some of my patterns. I didn’t know what an online community was, even though I have been steeped in community work all my life.

Building Social Business: Connecting, Sharing and Collaborating

John Tropea - Delicious Collaboration

Building Social Business At the intersection of Enterprise 2.0 Facilitating Social Collaboration with Enterprise Social Networking. Leveraging Community thinking. All these three stages are rooted in the " social object " of the community formed by the above steps.

2011 51

Building Social Business: The Seven Types of Social Roles in Employee Communities

John Tropea - Delicious Community

Building Social Business At the intersection of Enterprise 2.0 Facilitating Social Collaboration with Enterprise Social Networking. Leveraging Community thinking. At 2020 Social , we use a simple Engagement Architecture framework for designing social platforms, including online communities. One of the key parts of the framework is the 7 types of social roles are lurker, learner, connector, moderator, organizer, teacher, super-user.

2011 43

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

One of my most popular index lists is the list of companies that provide White Label Social Networking solutions , in fact there’s over 60 in that space. These tools may have social networking features, that’s optional, but should certainly scale to it. Community Zero ?

2008 58

Social Network Sites: Definition, History, and Scholarship

John Tropea - Delicious Social Network

Social network sites: Definition, history, and scholarship. link] Social Network Sites: Definition, History, and Scholarship danah m. To emphasize this articulated social network as a critical organizing feature of these sites, we label them "social network sites."

2007 77