Building Social Business: 5 Skills for Online Community Managers

John Tropea - Delicious Community

In 1999, I joined Satyam Computer Services and was soon part of the Knowledge Management team. Based on my understanding - heres what competencies the person managing the community needs to have: Depth of knowledge in the subject of the community - This is what Id put in the top of the list.

More IBM Research on Enterprise 2.0 – Activities and Other Tools

Portals and KM

Activities is a web-based application that uses the construct of an “activity” to aggregate the people, resources, and tools involved in achieving a particular goal.” This was our goal when we implemented knowledge management at Cigna Insurance in 1993-94 but tools today are much more able to do this. In the Cigna case we aligned various work support and knowledge sharing tools around three processes: underwriting, claims and the management of third party sales channels.

2008 100

Trends in the Living Networks: Economics of Social Media - the role of Hollywood

John Tropea - Delicious Community

He is CEO of consulting firm Advanced Human Technologies , based in Sydney and San Francisco, and Chairman of Future Exploration Network , a global events and consulting firm specializing in the future of business.

2007 36

Building Social Business: What Is Social Collaboration in an Organization

John Tropea - Delicious Collaboration

The closest type of power is "referent power" (in the five bases of power ) which is more identified by charisma to influence. Building Social Business At the intersection of Enterprise 2.0 and Organization Development. Facilitating Social Collaboration with Enterprise Social Networking.

2011 61

Building Social Business: Connecting, Sharing and Collaborating

John Tropea - Delicious Collaboration

Using social technologies the forming stage is by self selection based on connection and storming and norming is facilitated by sharing - which gets round to performing as a collaborative group. Building Social Business At the intersection of Enterprise 2.0 and Organization Development.

2011 51

Building Social Business: The Seven Types of Social Roles in Employee Communities

John Tropea - Delicious Community

Pages Home About Gautam Indian HR Blogs Indian Social Media Strategists Linkbar Articles Media Mentions Thoughts Quora Facebook Twitter HR Community Welcome Follow @GautamGhosh Mar 30, 2010 The Seven Types of Social Roles in Employee Communities Tweet An employee community is a closed community within the firewall of the Organization 2.0 - where employees connect and build content along with each other to build relationships and knowledge.

2011 43

Network Roundtable: Building Collaborative Teams

John Tropea - Delicious Collaboration

He is CEO of consulting firm Advanced Human Technologies , based in Sydney and San Francisco, and Chairman of Future Exploration Network , a global events and consulting firm specializing in the future of business.

2007 38

Communities of Practice | CommunityIntelligence Ltd.

John Tropea - Delicious Community

They create value for their members and stakeholders through developing and spreading new knowledge, productive capabilities, and fostering innovation. Thats why community-based approaches are gaining momentum in the private and public sectors, as well as in civil society. “It It is not surprising that communities of practice are central to successful knowledge management initiatives. Contact Us CommunityIntelligence Ltd.

Cover story: Building healthy communities - Inside Knowledge

John Tropea - Delicious Community

exact any/all The original knowledge-management publication denotes premium content | Feb 24 2009 E-mail: Password: Forget your password? Finally, the knowledge management (KM) movement realised that databases and collaborative tools are not enough to instigate genuine knowledge sharing.

Anecdote - Whitepapers - Building a collaborative workplace

John Tropea - Delicious Collaboration

Staff induction Anecdote circles Narrative & Change Knowledge strategy Collaboration Stories to size up Expertise Location About KM SNA and strategy Narrative & Branding Connecting people Tacit & Communities. In November 2002, a large number of atypical pneumonia cases occurred in Guangdong Province, China. Then, based on that understanding, we lay out a series of steps for developing a collaboration capability. People share and build knowledge rather than complete projects.

Innovation and Communities of Practice

John Tropea - Delicious Community

Risks of Open Innovation 334 reads Open Innovation 194 reads Encyclopedia of Communities of Practice in Information and Knowledge Management 124 reads Etienne Wenger - Communities of Practice. Brain based Learning From: gfbertini Reads: 409 13 p. Given the roles those individuals may play in innovation, knowledge executives and innovation managers who don’t ask these questions, do a disservice to their company. Harvard Business School Pres, 2002 CommunityIntelligence Ltd Co.