Is social housing (still) sleepwalking into a digital nightmare?

Social Reporter

Back in 2002 a group of us co-authored a book for the Joseph Rowntree Foundation about why social landlords, and their residents, should be concerned about joining the online world both for its benefits and because of the way public services were going digital. Workshop discussions suggest that residents arecurrently concerned about costs of Internet access, are unsure of benefits, and concerned that development of online services may lead to cuts in traditional provision.

2013 156

Business models for communities

Learning Alliances

The tubodudes in Wenger, McDermott and Snyder (2002), for example, had a business model that was just assumed as a norm in the book: the organization (Shell) provided all the resources and captured most of the value that the community produced.

Model 182

Online Community Toolkit | Full Circle Associates

Nancy White

1999) Calculating Your Community Costs – Is it worth your while? Planning, Designing and Running Online Events Designing Online Events Online Events Assessment Tool Case History: CGIAR’s Gender & Diversity “Creating Connections Online&# Report (Aug 2002) LINK Evaluation Examples: 2002 and Net*Working 2004 Online Event Evaluation Report (nice to see a full event evaluation!)

Reviving Community Indicators – Learning

Nancy White

All online, because cost and distance made a face to face a less “sustainable&# option. For long time readers of this blog, you know I’ve been obsessed with “signs of life&# from communities which I call “ community indicators.&#

The Divided Brain: Trying to be Sane in an Insane World

Jenny Connected

The question of whether and how trust can be restored in a modern democracy was the subject of Onora O’Neill’s 2002 Reith lectures. A lack of trust in society is costly as we see in cases of litigation. Onoro O’Neill (2002). Sunday 22nd March pm.

2015 139

The Price of Oil

How to Save the World

From the late 1980s to 2002, the lingering effects of the early-1980s crash kept demand from increasing as it had been, and a number of (heavily subsidized, environmentally catastrophically damaging) new sources of “dirty” and “tight” (harder to extract) oil were found.

2018 67

Culture: adapting the Wold Cafe methodology in Thailand

Joitske Hulsebosch

He writes: "In 2002, I came across the World Café when I attended the Authentic Leadership Workshop in Halifax, Canada. The World Cafe is a participatory methodology, trying to get people to talk about questions that matter to them.

2006 130

Common Purpose: the perils of being closed

Social Reporter

Some of the courses cost as much as £5,750. A Freedom of Information request by Conservative MP Philip Davies uncovered the fact that the Department for Work and Pensions had spent £238,000 sending its people on Common Purpose courses between 2002 and 2007.

Executing Enterprise 2.0: Dachis Group Acquires Headshift

Elsua

Fast forward to 2002 … where you will find a very interesting paper ( On the nonsense of Knowledge Management ) that James Dellow quoted along in the current discussion as one of the very few folks who connected the dots across time between both discussions.

Groups 184

Rules for (digital)ecosystem growth and development?

Taming the spaces

2000; Jørgensen, 2002; Fath et al., Minimizing specific entropy means minimizing the entropy production (reflecting maintenance cost) for a given biomass (structure).

2010 170

Confluence 3.0 Released by Atlassian

Portals and KM

Atlassian was founded in 2002 and is headquartered in Sydney Australia. There is also a low cost shared server hosted where you have less control. Prior to the release I spoke with Bill Arconati, Confluence Product Marketing Manager. I got a good background on the evolution of Altassian as well as preview of Confluence 3.0. I was very interested, as I have known about them for some time.

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

The open source model allows Alfresco to use best-of-breed open source technologies and contributions from the open source community to get higher quality software produced more quickly at much lower cost.

2008 58

Social Media Group " Blog Archive " The ROI of Communities - Part II

John Tropea - Delicious Community

AT&T, 2002) 43% of support forums visits are in lieu of opening up a support case. Cisco, 2004) Community users spend 54% more than non-community users (EBay, 2006) In customer support, live interaction costs 87% more per transaction on average than forums and other web self-service options. ASP, 2002) Cost per interaction in customers support averages $12 via the contact center versus $0.25

2007 28

Knowledge Management for Social Innovation: Virtual Communities: At What Price?

John Tropea - Delicious Community

How much does a virtual community cost? The cost and benefit factors of virtual communities are coming into greater focus as more organizations use them and as their use becomes more a question of when than if. VCoP cost is driven by the organizational objective the VCoP is expected to serve. When well done the plan is an effective tool for driving activities, delivering results and containing cost.

2007 28

Community ROI / Online Community Unconference 2007

John Tropea - Delicious Community

AT&T, 2002) • 43% of support forums visits are in lieu of opening up a support case. Community users spend 54% more than non-community users (EBay, 2006) • In customer support, live interaction costs 87% more per transaction on average than forums and other web self-service options. ASP, 2002) • Cost per interaction in customers support averages $12 via the contact center versus $0.25 A director may measure success in terms of lower costs.

2007 28

The returns on Communities - KnowledgeBoard

John Tropea - Delicious Community

Most of our cost structures are still built (estimated, in truth) on people hired, not on time actually employed. Most companies cant truthfully say they know what their real use of resources and costs are: they rely on estimates (standard cost, it is often called).

CoP 36

The New Socialism: Global Collectivist Society Is Coming Online

John Tropea - Delicious Collaboration

But only since the arrival of low-cost, instantaneous, ubiquitous collaboration has it been possible to migrate the core of those ideas into diverse new realms, like writing enterprise software or reference books. Wired Home Subscribe Sections Cars 2.0

DavidSibbet.com: Facilitation Mastery: Experiencing the Four Flows

John Tropea - Delicious Faciliatation

It cost a mere $58 million to construct, according to Eric Wilborn, a staff member who was participating in our workshop.

2008 42

How to Save the World

How to Save the World

In fact, the inflation-adjusted pricein 1998 and 2002 were the lowest since the 1940s. So its not surprising that, except for theWal-Martization of the North American economy (offshoring NorthAmerican jobs and importing cheap Chinese crap to replace the goodsonce made domestically) to offset the higher costs of energy,$3.50/gallon gasoline has not affected any corporate or individualbehaviour. And a jump in consumer costs means a jump in inflation andhence in interest rates.

2007 35

Social Network Sites: Definition, History, and Scholarship

John Tropea - Delicious Social Network

The Rise (and Fall) of Friendster Friendster launched in 2002 as a social complement to Ryze. Judith Donath extends signaling theory to explain different tactics SNS users adopt to reduce social costs while managing trust and identity.

2007 77

SocialText Putting A Little Social Into.Enterprise Wikis

John Tropea - Delicious Social Network

selling to the enterprise cost $24mm.

Life With Alacrity: Dunbar Triage: Too Many Connections

John Tropea - Delicious Social Network

The cost of this strategy is twofold -- the time spent managing relationships cant be spent elsewhere, and the quantity of relationships lowers the quality of those relationships. When I first joined RYZE in 2002 [ no longer an active member] I mapped out my 1 and 2 step network there.

2008 38

Innovation and Communities of Practice

John Tropea - Delicious Community

That’s not always the case of middle managers who feel already vulnerable about loosing their gatekeeping function to the reduced cost of coordination by interactive collaboration tools. When coordination is lubricated by trustful relationship amongst the players, then there is less friction, its transaction cost is lower and results are better. Harvard Business School Pres, 2002 CommunityIntelligence Ltd Co. Log in Other login options: Facebook Connect New to Scribd?

Promoting and assessing value creation in communities and networks : a conceptual framework

John Tropea - Delicious Community

2002). Promoting and assessing. value creation in. communities and networks: a conceptual framework. Rapport 18 Etienne Wenger Beverly Trayner Maarten de Laat Ruud de Moor Centrum Open Universiteit rdmc.ou.nl Ruud de Moor Centrum Open Universiteit rdmc.ou.nl. Promoting and assessing. value creation in. communities and networks: a conceptual framework. Rapport 18 Etienne Wenger Beverly Trayner Maarten de Laat Ruud de Moor Centrum Open Universiteit rdmc.ou.nl

Cover story: Building healthy communities - Inside Knowledge

John Tropea - Delicious Community

One-third of the members of a planning community feel that the community has significantly reduced the cost of daily operations. His book, Cultivating Communities of Practice , (with Etienne Wenger and Bill Snyder) was published by Harvard University Press in March 2002.

How to Hit the Enterprise 2.0 Bullseye

John Tropea - Delicious Social Network KM

Prior to the mid 1990s c0ncentration had generally been decreasing in the US; in a 2002 paper NYU’s Lawrence White pointed out that the trend had recently reversed. Andrew McAfee’s Blog The Business Impact of IT Home About RSS Is craigslist or eHarmony the Right Model for Enterprise 2.0? February 23 2009 Comments I had a very interesting talk a little while back with Gregg Petersmeyer and a couple of his colleagues.

2007 33

The ties that find

John Tropea - Delicious Social Network KM

Prior to the mid 1990s c0ncentration had generally been decreasing in the US; in a 2002 paper NYU’s Lawrence White pointed out that the trend had recently reversed. Andrew McAfee’s Blog The Business Impact of IT Home About RSS Is craigslist or eHarmony the Right Model for Enterprise 2.0? February 23 2009 Comments I had a very interesting talk a little while back with Gregg Petersmeyer and a couple of his colleagues.

2007 28