IBM SJ 46-4 | A model for CIO-led innovation

John Tropea - Delicious Collaboration

The Outlook was developed early in 2006 in addition to the traditional annual technology strategy documents. In the following section we discuss four case studies: a social bookmarking service, a tool for managing remote meetings, an enterprise directory application, and an advanced instant messaging (IM) application. In the first year in which it was offered, over 2000 innovators registered for access to services and hundreds created server accounts.

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