The community is the guru


Last week, in a meeting with a customer, I was introduced as a "community guru" Although flattered, of course, the label didn't feel right to me at all. I told them that instead I consider myself more like somebody in the land of the blind.

ELIZA's grandchildren


Natural language processing has come a long way. One popular application is in chat bots. One of the first and most famous was text-based "computer therapist" ELIZA  in the 1960s.

Trending Sources

Social capital/ism


Last Thursday, Noreena Hertz gave a talk at the "debate temple" LUX in Nijmegen, the Netherlands.

Argumentation support: who cares?


Argumentation support tools aim to create structured maps of arguments that aid sensemaking in a particular problem domain. A wide range of argumentation support tools exists, some of the more well-known ones including CMaps , Compendium , COHERE , and DebateGraph.

Visualizing workflows and business processes


is the Dutch Research School for Information and Knowledge Systems.    As an alumnus, I attended the annual "SIKS Day" in Utrecht on October 2.

Collaboration Space: The Final Frontier?


Collaboration is hot. However, in all the surrounding excitement and hype about flashy social media, abundant communication, and innovative co-creation processes, we almost seem to forget the key role of "space" in allowing people to fruitfully work together. People jointly producing lots of tacit and more or less explicit forms of knowledge require many different technologies enabling them to do so. Social media are only the tip of the collaboration technology iceberg.

Open access: The grey zone


Open access publications are very important for promoting knowledge sharing, innovation, collaboration, and so on. Many research publications are still proprietary, however, and hidden behind high copyright walls. On the Community Informatics Researchers mailing list, an interesting discussion is being conducted about this topic, triggered by the invitation to one of its members to contribute a chapter to a research handbook to be p ublished b y a commercial publisher.

Portals as Community Hubs


The main project I have been working on since last September is as the leader of the implementation of the student web portal of Tilburg University. It is interesting to be back here, this time in a very different role.

Back in business


Since last August, this blog has been silent. This does not mean that I have been out of action, far from it. Since the fall, I have been very busy with two contracts, both at Tilburg University.

Saving Web 2.0 from itself?


On September 18, Andrew Keen gave the Incubate Innovation Lecture. Incubate is an annual independent culture festival in Tilburg. Keen is a well-known web entrepreneur and web critic. In 1995 he founded and built it into a popular first generation Internet music company. After a while, however, Keen realized the negative impact of the democratization of the Internet and the Web 2.0

Birth of a portal


On September 30, the Tilburg University student portal was launched. The portal seems to have been enthusiastically received by both the students (the end users) and the information suppliers (such as faculties, service departments, and student associations) who own the portlets that make up the portal. To get an idea of what it is, look here for a brief overview.

Vulnerable societies and communities?


Last Wednesday morning, a water main broke down, leaving the whole of Tilburg without water for a couple of hours. In a country like the Netherlands, it's an unusual experience not to be able to flush the toilet, have a shower, brush your teeth, make tea, clean, and have access to so many other necessities you are usually at most only semi-conscious of.

My music communities


Among my research interests are tool systems. I want to know how (communities of) users combine different tools to support complex workflows, often leading to usage patterns very different from those originally intended by the tool designers. Earlier, I gave an example of how we used a combination of tools to help us in the difficult collaborative process of writing a call for papers.

Simple is beautiful


Since yesterday, I am the happy owner of an Asus Eee laptop. No, it's not yet another machine with more cycles, megabytes, and features. Rather, the philosophy is "less is more" My version is the 4G-SURF : it has only a 7" display, 512 Mb RAM, and 4 Gb (solid state) harddisk. However, the beauty is exactly in these limitations.

The Summer of '93: The Struggle for Clayoquot Sound


In 1993, the 'Clayoquot Land Use Decision' was made by the British. Columbia provincial government to permit the logging of the majority of. the remaining old growth forest in Clayoquot Sound on Vancouver Island. Protestors engaged in a massive campaign of peaceful civil disobedience, including blocking access to logging sites, which resulted in over 850. arrests. Most of these people were sentenced for criminal contempt of. court, a serious charge which meant that they got a criminal record.

PhD by Publication – Selection of Papers

Jenny Connected

In her book, PhD by Published Work , Susan Smith writes that one of the disadvantages of this route to a PHD is that ‘ it is tricky to retrospectively shoe-horn diverse papers into a post hoc theme’ (p.34).

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PhD by Publication

Jenny Connected

Today I can christen this mug which was sent to me by my friend and collaborator, Mariana Funes (herself a Dr of long-standing) at the end of March, when I was told by my examiners that I had been awarded a PhD subject to three minor revisions.

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Why do a PhD by Publication?

Jenny Connected

Why do a PhD at all? I have considered this question many times since I completed my MA in 1997 when I was asked by the awarding University department to continue to do a PhD. I declined.

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There’s training, and then there’s Creative Facilitation training!

Viv Mcwaters

There’s lots of things I can’t do well – way too many to list here – but I can cook a pretty good risotto and I can host facilitation training that’s memorable. I know this to be true because I love designing and delivering training that rocks.

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The power of silent learners

Jenny Connected

This week I attended a webinar which focussed on silent learners. Thank you to Martina Emke for drawing this webinar to my attention. The title immediately resonated as recently I have found myself increasingly troubled by the constant noise of the online environment.

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6 Reasons Your Business Doesn’t Need Social Media

Laurel Papworth- Social Network Strategy

The Top 6 Reasons why a business doesn’t need social media. and trust me I’ve heard them all – are: We know our customers, we don’t need to listen to them online. I prefer to talk to my customers face to face. We don’t need/have new customers (closed system).

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Sydney, Australia – Facebook Course June 2017

Laurel Papworth- Social Network Strategy

Dear Students, my next Facebook course is on June 21st & June 22nd (two day course) so please bring your laptop and charger on both days. Lunch and teas and online courses/workbooks are included with the course being run in Sydney CBD in a training room.

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How to Write a Social Media Press Release #socialmedia

Laurel Papworth- Social Network Strategy

Shares The days of emailing out a PDF to a small group of journalists and hoping they will open the attachment on their blackberry – lol – and act on it are over.

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The Beginning of a New Work Adventure – Joining panagenda!


. On January 20th, it will mark the 20th year anniversary since I started working in the IT industry. A lot has happened over the course of the last two decades both on a personal and work levels, as you can imagine, and, yet, it feels as if it was just yesterday.

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Is Twitter Where Connections Go to Die? – The Unfollowing Experiment – The Follow-Up


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Writing as Giving

Alchemy of Change

We make our writing a gift when it comes from the heart rather than from the ego. Featured Soul

2016 99

The Superintelligent Organization: create total competitive advantage?

The Bumble Bee

I have been studying one of the most highly regarded books on the future of AI (Artificial Intelligence), "Superintelligence - paths, dangers, strategies" by Nick Bostrom.

2017 71

Advanced Social Media Course – August Sydney 2015

Laurel Papworth- Social Network Strategy

Shares Looking for an advanced social media course in Sydney ? Covering Facebook, Twitter, blogs, social media strategy writing for clients, step by step campaigns, measurement and analytics, and dealing with trolls and negative criticism on Facebook and other social media sites? Look no further!

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Social Media is Dead, Long Live Big Data

Laurel Papworth- Social Network Strategy

Shares Social Media has trained artificial intelligence and now Big Data is taking over. Scary, illuminating, real. Welcome to the Matrix/Minority Report. No wonder Woolworths don’t bother with a Twitter account. That’s for low level customer service stuff.

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How to Write a Social Media Strategy in 9 Steps

Laurel Papworth- Social Network Strategy

Shares How to write a #socialmedia strategy for Gov, Organisations.

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Instant Team: Game-Based Learning for Accelerated Team Development

The Bumble Bee

Sadly, you cannot create a High-Performing Team in a day or afternoon or even over lunch.

2017 50

List of 3rd Party Social Media Tools #Blab #socialmedia

Laurel Papworth- Social Network Strategy

Shares Whether you are a VA looking after the Facebook and Twitter of a small business or the marketing manager who needs to social media Monitor Instagram and Risk Management, social media tools to schedule, automate, autofollow, autotweet, monitor are critical to saving time and resources.

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Medusa and the Evolution of Human Consciousness

Alchemy of Change

A horrifying nightmare leads to a new understanding of the story of Medusa, as metaphor for the evolution of human consciousness. Featured Soul

2016 89

Vanity Killed the Social Media Star


2016 95

The Untold Costs of Social Networking


2016 96

Blog>> Knowledge Audits in Practice - Report on Global Survey

Green Chameleon

Let me thank the 150 respondents from all over who generously responded to my survey on knowledge audit perceptions and experiences. Some very useful insights from the responses, which I summarise below. The detailed report can be found in the attached pdf. Many of you expressed willingness to be contacted – I will be working on the interview plan over the coming weeks.Thanks again for all your help! Main Insights: 1.

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Teamwork Needs Healthy Friction to Collaborate and Get Work Done More Effectively


. Who would have thought something so relatively simple and mundane as food would be the glue for your team(s) to work together more effectively?

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Mastering the Art of Collaboration Through Conversation


. Can you have too many conversations at work?

2016 87

The Illusion of Control


2016 87

Happy birthday, CommunitySense!

Making CommunitySense

10 years ago to this day, I took the plunge. On April 1, 2007, I walked into the Tilburg Chamber of Commerce, and registered my very own company, CommunitySense. From the application form: “CommunitySense is a research consultancy company in the field of community informatics.

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