One of my questions on technology is whether you can reach a level of virtual community of practice with a substantial impact on actual practice of the members. Yet, it would still be a virtual community of practice as the main medium is the newsgroup. just thought it's nice to continue with a picture for each posting. MORE >>

To celebrate the second annual Community Manager Appreciation Day , we’ve brought together 15 essential articles for online community managers and social media managers. We’d love your thoughts on these and also your own favourite community manager articles and resources. Image by moriza via Flickr. MORE >>

Expert isn’t so bad … and Enthusiast is pretty much how I feel about myself… As soon as the 10% is highlighted in some way you have two dangers; 1) their standing as independent in the community is affected … and 2) the way they are treated by the “products&# they are enthusiastic about changes.&#. MORE >>

They have launched LEGO CLICK , an online community that brings together innovators, designers, artists and creative thinkers to develop new ideas related to toys. Unlike other ideas communities, LEGO CLICK does not (at least not yet) allow users to rank and rate the ideas. Image by Kaptain Kobold via Flickr. In a big way. MORE >>

How you work with people and online communities is much more important than the technology you use, that should really be invisible to them. Make sure you probe about the actual techniques agencies will use and the experience they have of building and growing communities online. Image by Dom Dada via Flickr. This is to be expected. MORE >>