I'm contemplating a visit to the United States in May or June 2010. Some people have asked when I'm coming next. so here's a potential series of dates. How could I help? I could run a SharePoint Collaboration and Governance masterclass in conjunction with you ("you" being probably a Microsoft business partner). Interested? MORE >>

Two days if I still head to the United States. This will be my last time in Europe (and the United States) for 2010. If the Washington DC workshop does not go ahead, I have up to three days available to work with other clients. Three days if I stay in Europe. an in-house SharePoint Collaboration and Governance workshop. MORE >>

People are always asking us for great examples of online communities in their particular industry, so we thought we’d start a series of great examples from different industries: Online Community Examples. Today we start with the automotive industry. Online communities in the automotive industry. The three examples below show how this can work. MORE >>

social media social networking The New York Times Company United States Web Strategy Image by Darren Hester via Flickr. Of course, it is not always this simple. Often customers don’t know what they want. In an unusual move, Bowman explained on his blog the reason he had left Google. Talk to them about their problems themselves. MORE >>

Image by Daniel H. Agostini aka dhammza via Flickr. We return this week to our series of Online Community Examples. There is a lot of talk about the way ‘old’ and ‘new’ media combine - how newspapers are using Twitter and how television broadcasters and production companies are working with online media. Rate My Space. MORE >>