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EMODERATION | WEDNESDAY, DECEMBER 7, 2011  eModeration’s five social media success stories of 2011
You’ve had our top 10 social media fails of 2011 : now for something slightly different. We wanted to highlight the best examples of brands using social media; give the gongs so to speak and learn from the way these cases were handled. JetBlue just get social media. social media case studies MORE >> -
FRESHNETWORKS | THURSDAY, NOVEMBER 26, 2009  Twitter Lists as a free social media monitoring tool
We’ve posted before about why Twitter lists are great and some of the uses that can be made with them. One clear and valuable use for them has become clear – as a free social media monitoring tool. Here’s a guide to how you can use Twitter Lists in this way. Twitter Lists for social media monitoring. MORE >> -
FRESHNETWORKS | THURSDAY, AUGUST 18, 2011  A guide to measuring Twitter (using the API)
There are lots of tools emerging that appear to give us wonderful statistics and data about Twitter , but it’s hard to know which data we actually want and how we want to receive it. The four main data types on Twitter are: User data – relates to the user who posted the message. View more presentations from FreshNetworks. MORE >> -
EMODERATION | TUESDAY, DECEMBER 6, 2011  eModeration’s top 10 brand social media #fails of 2011
Some brands just seem to ‘get’ social media more than others. Maybe people visit a brand’s social media page because it’s the best way to get a problem resolved, or to leave feedback. People don’t want brands to be on social media just for the sake of it. Social Media CrisesPeople do. Enjoy. MORE >> -
EMODERATION | WEDNESDAY, APRIL 25, 2012  12 ways to use Ifttt for Social Media Management Magic
by Bliss Hanlin, a Community Manager for eModeration We are crazy for Ifttt ("If This Then That"), the social media management uber utility in beta that makes an orchestra out of your social media service soloists. The basic recipe for a Twitter to Twitter Ifttt is here. Viola! More about GCal below!) MORE >>
- 5 steps to a social media marketing campaign LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | FRIDAY, JULY 3, 2009
- Some lessons about capacity building in social media for development organisations in the South JOITSKE HULSEBOSCH | MONDAY, JANUARY 24, 2011
- Various ways to use social media as a facilitator or trainer JOITSKE HULSEBOSCH | WEDNESDAY, MAY 11, 2011
- How I use social media NANCY WHITE | TUESDAY, AUGUST 4, 2009
- Social media and the rebirth of the storyteller FRESHNETWORKS | TUESDAY, APRIL 27, 2010
- 20 Social Media speakers and experts FRESHNETWORKS | THURSDAY, MAY 13, 2010
- Four Types of Status Updates for Improving Social Media Engagement on Facebook and Twitter LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, APRIL 16, 2013
- Employee social media guidelines are useful, but internal culture is more important FRESHNETWORKS | THURSDAY, JANUARY 26, 2012
- Why retailer Tesco bought a social media company FRESHNETWORKS | TUESDAY, MAY 24, 2011
- Social Media Strategy Map: How To Find Your Way LEADER NETWORKS | TUESDAY, SEPTEMBER 14, 2010
- Gary Hayes Social Media Count LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, OCTOBER 20, 2009
- Five trends all marketers should watch in social media in 2011 FRESHNETWORKS | THURSDAY, DECEMBER 30, 2010
- Charlotte Dawson, Cyberbullies and Social Media Pot and Kettle LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | WEDNESDAY, AUGUST 29, 2012
- The Giddy Social Whirl: Twitter anatomized EMODERATION | MONDAY, SEPTEMBER 13, 2010
- COURSEWARE: social media and PR Crisis Communication LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | WEDNESDAY, APRIL 22, 2009
- Defining Social Media COLLABORATIVE THINKING | WEDNESDAY, SEPTEMBER 16, 2009
- FINRA And Social Media COLLABORATIVE THINKING | TUESDAY, JANUARY 26, 2010
- 7 steps to shutting down a social media site LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SATURDAY, MAY 8, 2010
- Australia Toyota Yaris social media campaign Downfall LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SATURDAY, NOVEMBER 7, 2009
- 4 key customer touchpoints where social media adds value FRESHNETWORKS | TUESDAY, APRIL 19, 2011
- Media140 Sydney: Social Media Twitter & Journalism LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | THURSDAY, NOVEMBER 5, 2009
- Four steps for businesses to get started with social media FRESHNETWORKS | THURSDAY, FEBRUARY 17, 2011
- How the Global Fortune 100 are using social media: some statistics FRESHNETWORKS | WEDNESDAY, FEBRUARY 24, 2010
- Connecting With Customers Through Social Media COLLABORATIVE THINKING | WEDNESDAY, DECEMBER 9, 2009
- 5 reasons why people follow brands on Twitter FRESHNETWORKS | MONDAY, AUGUST 16, 2010
- Enterprise 2.0: social scorecard and social media karma LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | WEDNESDAY, JUNE 16, 2010
- Social Media: Aggressive vs. Deceptive Use COLLABORATIVE THINKING | MONDAY, OCTOBER 5, 2009
- Twitter for organisations JOITSKE HULSEBOSCH | TUESDAY, FEBRUARY 22, 2011
- Why people don’t want to follow you on Twitter or Like you on Facebook FRESHNETWORKS | TUESDAY, SEPTEMBER 13, 2011
- Visual Social Media Aids NANCY WHITE | SUNDAY, OCTOBER 24, 2010
- Social Media for Training Departments in Companies LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, SEPTEMBER 13, 2011
- Social Media Strategy & Monitoring Research ONLINE COMMUNITY REPORT | WEDNESDAY, SEPTEMBER 1, 2010
- 1,200 tweets per second (and other interesting Twitter stats) FRESHNETWORKS | WEDNESDAY, MARCH 16, 2011
- 5 examples of job hunting with social media FRESHNETWORKS | FRIDAY, MARCH 18, 2011
- The social media landscape in 2012 – infographic FRESHNETWORKS | FRIDAY, MARCH 9, 2012
- Social media analysis: what data can teach us FRESHNETWORKS | FRIDAY, MARCH 23, 2012
- If 82% of TV ads generate negative ROI, why are we obsessed with social media ROI? FRESHNETWORKS | FRIDAY, SEPTEMBER 2, 2011
- List of 12 Top Social Media Podcasts in 2012 LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SATURDAY, JANUARY 21, 2012
- How to use social media for an event with people who are not used to social media? JOITSKE HULSEBOSCH | FRIDAY, OCTOBER 2, 2009
- Social media as a crisis management tool FRESHNETWORKS | MONDAY, DECEMBER 21, 2009
- To really understand social media, you must also understand online communities FRESHNETWORKS | SUNDAY, APRIL 29, 2012
- How brands can get started in social media: a guide FRESHNETWORKS | SUNDAY, OCTOBER 18, 2009
- Social Media: staying the right side of the law and the extended UK Cap code EMODERATION | MONDAY, FEBRUARY 28, 2011
- 10 Social Media Promises: Can Your Company Keep Them? LEADER NETWORKS | WEDNESDAY, APRIL 13, 2011
- New research shows most consumers still don’t trust brands in social media FRESHNETWORKS | FRIDAY, MARCH 22, 2013
- Social media monitoring is easy; it’s what you do with it that counts FRESHNETWORKS | SUNDAY, NOVEMBER 29, 2009
- eModeration's Guide to Managing Social Media Engagement for Financial Organisations EMODERATION | WEDNESDAY, FEBRUARY 22, 2012
- Instagram and the growing power of photography in social media FRESHNETWORKS | MONDAY, JANUARY 30, 2012
- How much is a share on Facebook or Twitter worth in sales? FRESHNETWORKS | THURSDAY, OCTOBER 21, 2010
- How Social Media can Fix the Troll and Bullying problem LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, OCTOBER 9, 2012
- Social Media and The Cone of Silence – Victoria Department of Justice LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SATURDAY, OCTOBER 8, 2011
- Twitter Thanks and Social Media and Public Health NANCY WHITE | TUESDAY, FEBRUARY 15, 2011
- List of 8 Social Media Anti Advertising Ads LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | WEDNESDAY, JANUARY 11, 2012
- Majority of Britons now use Facebook or Twitter (statistics) FRESHNETWORKS | MONDAY, SEPTEMBER 5, 2011
- How NOT to do Customer Service on Twitter Crucial Paradigm LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, OCTOBER 6, 2009
- Google Wave vs Twitter at conferences FRESHNETWORKS | SATURDAY, NOVEMBER 7, 2009
- Augmented Reality and Social Media Marketing LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SUNDAY, SEPTEMBER 13, 2009
- 6 areas where social media can be used in the insurance customer value chain FRESHNETWORKS | WEDNESDAY, AUGUST 24, 2011
- Accenture’s report: High performance in Insurance with social media. FRESHNETWORKS | TUESDAY, AUGUST 31, 2010
- Social media management tips: Effective blogger outreach FRESHNETWORKS | TUESDAY, NOVEMBER 1, 2011
- Two thirds of FTSE 100 companies prefer Twitter to Facebook FRESHNETWORKS | WEDNESDAY, JUNE 1, 2011
- How BBC London is experimenting with social media to cover the Tube strike FRESHNETWORKS | MONDAY, SEPTEMBER 6, 2010
- 7 lessons how to use social media in an event with social media beginners JOITSKE HULSEBOSCH | MONDAY, JUNE 14, 2010
- The social media I use NANCY WHITE | WEDNESDAY, AUGUST 12, 2009
- 22 Twitter revenue streams – monetizing tweets LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, APRIL 13, 2010
- Social Finance - the resource list EMODERATION | TUESDAY, MARCH 13, 2012
- The dangers of social media for youth JOITSKE HULSEBOSCH | THURSDAY, OCTOBER 20, 2011
- Australian Journalists on Twitter LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | TUESDAY, JANUARY 27, 2009
- Social media case study: KLM Royal Dutch Airlines FRESHNETWORKS | THURSDAY, OCTOBER 6, 2011
- Influencers and Social Media Experts LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SATURDAY, JUNE 5, 2010
- Health in Social Media: Physicians, heal thyselves. EMODERATION | THURSDAY, OCTOBER 28, 2010
- Twitter profiles and the three second rule EMODERATION | TUESDAY, MAY 18, 2010
- Social media: a new type of hammers for change facilitators in organisations JOITSKE HULSEBOSCH | MONDAY, FEBRUARY 7, 2011
- Engagement in social media can be valuable to a brand. If it’s done right. FRESHNETWORKS | TUESDAY, SEPTEMBER 25, 2012
- Social Media Manager vs. Online Community Manager: Same or Different? LEADER NETWORKS | MONDAY, SEPTEMBER 24, 2012
- Social Media courses – Facebook Twitter – 2013 Sydney Australia LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SUNDAY, FEBRUARY 17, 2013
- Social media analytics. An interview with Socialbakers FRESHNETWORKS | FRIDAY, NOVEMBER 4, 2011
- Paywall for News.com and Online Community Social Media LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | SATURDAY, OCTOBER 22, 2011
- Social media and customer service – some examples FRESHNETWORKS | THURSDAY, SEPTEMBER 24, 2009
- Mix and Match: integration of social media JOITSKE HULSEBOSCH | FRIDAY, NOVEMBER 5, 2010
- The 20 Minute Social Media Professional LEADER NETWORKS | TUESDAY, DECEMBER 6, 2011
- Why use a social media agency to represent your brand online (at least in the short term) FRESHNETWORKS | TUESDAY, APRIL 13, 2010
- Melb Syd: social media marketing workshop LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | THURSDAY, JULY 23, 2009
- How retail and investment banks are using social media - case studies EMODERATION | FRIDAY, JUNE 8, 2012
- SEO vs SMO and how to TURN OFF Google Social Media Optimization LAUREL PAPWORTH- SOCIAL NETWORK STRATEGY | MONDAY, APRIL 16, 2012
- How I use social media | Full Circle Associates NANCY WHITE | TUESDAY, AUGUST 4, 2009
- Social media influence and other data Twitter doesn’t share FRESHNETWORKS | THURSDAY, NOVEMBER 18, 2010
- Can social media improve net promoter scores (nps)? FRESHNETWORKS | WEDNESDAY, SEPTEMBER 14, 2011
- Social media diary 27/2/2009 - UK National Museums FRESHNETWORKS | FRIDAY, FEBRUARY 27, 2009
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