Oscar points to an exploration of the benefits of online social networks to organizations. Who's Bending to Who? Michael asks whether collaboration applications bend to the will of the users, or the other way around. Far too often, business users have to bend to the way enterprise software works. Ribbon in SharePoint 2010. John, the CEO. MORE >>

RT @ dhinchcliffe : BTW, [link] is my location-based social network vote of the month. RT @ socialmedia2day : Dilbert: New Social Media Manager's First Day [link]. New York Times Is Preparing Social News Service Dubbed News.me [link]   Sept 10. RT @ jonhusband : Social Learning : the video [link]. link]. Sept 6. MORE >>

Some brands just seem to ‘get’ social media more than others. Maybe people visit a brand’s social media page because it’s the best way to get a problem resolved, or to leave feedback. People don’t want brands to be on social media just for the sake of it. Then there are the brands who want to make a social media statement. MORE >>

Here is what I did for September and October. Open Social Provides Standards to Help Put Social Software to Work. McKinsey Projects Business Value of Social Business at a Trillion Annually. Scaling Social Business for the Real World. As I mentioned at the beginning of the month, I am working with the AppFusions. MORE >>

London Turns to Social Media for Image Advice; Boston uses it to Track Bike Thieves. Is Social Media Like Stopping at the Water Cooler? Here is the monthly listing of my Fast Forward blog posts. find it helps me with an archive and hopefully is also useful to you. There will be more in October. Going Out for a Smoke? Taking a Nap? MORE >>