Trending Sources

8 ways to deal with negative comments in online communities | @SilkCharm | Laurel Papworth

Delicious/choconancy/online_community

online_facilitation usthem civility trolls conflict online_community

2011 32

Online Community Strategist

Delicious/choconancy/online_community

Blog of an online community facilitator. Tags: online_facilitation online_community community_managers

Faciliplay: Play as an Online Facilitation Technique

Full Circle Associates

Note:   Faciliplay: Play as an Online Facilitation Technique  was a post I wrote way back in the early life of this blog, before I moved to WordPress. A lot of those posts feel lost, so I’m picking a few and reposting them. The online manifestations for play are varied. Good for longer term communities and groups.

HOW TO: Manage a Sustainable Online Community

Delicious/choconancy/online_community

online_community online_facilitation

How To Build An Online Community: The Ultimate List Of Resources - FeverBee

Delicious/choconancy/online_community

online_community online_facilitation howto

2010 20

CommunityBuilders – Online Community Still Crazy After Years with Nancy White

Elsua

CommunityBuilders – Online Community Still Crazy After Years with Nancy White. over the course of the years. We all learned tons!

2011 54

How To Build An Online Community | Social Media Today

Delicious/choconancy/online_community

Building a successful social media online community begins with the end in mind. Your organization’s overarching business goals and strategy for the community will define what you want it to achieve -- the value it delivers both to its members and to your organization. online_community online_facilitation

Goals 17

From Community Management to Command Centers

Delicious/choconancy/online_community

online_community community_management online_facilitation listening

2011 26

16 Causes of Conflict in an Online Community | Social Media Today

Delicious/choconancy/online_community

While community conflict is sometimes highly complex, the following list of possible causes will help you pinpoint what type of problem you are facing and hopefully find a resolution. online_facilitation online_community conflict

Cause 13

How To Behave On An Internet Forum (Technology: Social Networking)

Delicious/choconancy/online_community

howto online_community online_facilitation3 1/2 minute video How To Behave On An Internet Forum.

The BrainYard Community: Space: The Community BackChannel

Delicious/choconancy/online_community

online_community community_management online_facilitation

Summify - A Case Study: How To Improve A Newly Launched Community

Delicious/choconancy/online_community

online_community howto online_facilitation

2011 11

Social Media True Confessions: Outsourced Community Management | Kansas City Social Media: K2Media

Delicious/choconancy/online_community

online_community online_facilitation community_management

Community Composers Blog

Delicious/choconancy/online_community

online_community online_facilitation

Marie Connelly is not a Guru. » Blog Archive » 3 Reasons Lurkers Matter in Health Communities -

Delicious/choconancy/online_community

lurkers online_community online_facilitation

Cleaning Up Online Conversation - HBR Agenda 2011 - Harvard Business Review

Delicious/choconancy/community

But dismal online conversations aren't part of the state of nature. online_facilitation community conflict online_community

2011 20

Learning Online Community Citizenship Behavior: A Socio-Cognitive Model

Delicious/choconancy/online_community

This study postulates personal and environmental factors as key drivers of online community citizenship behavior (OCCB). Empirical results confirm the applicability of social cognitive theory (SCT) in online communities. online_community online_facilitationAnnotated link [link].

Online Community Toolkit | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Nov 03 2007 Online Community Toolkit Published by Nancy White Last edited 10/07 Thinking about building or hosting an online community? Making community vibrant and alive.

Online Community Purpose Checklist | Full Circle Associates

Nancy White

Must this happen online? Is the group’s purpose something that can only be done / accomplished online? Please write it down here.

Who We Appreciate on this Second Community Manager Appreciation Day

Delicious/choconancy/online_community

online_community online_facilitation community_management community_indicators

2011 12

Online Facilitation, Twitter, Backchannel and Keynotes | Full Circle Associates

Nancy White

The topic was “Online Facilitation: 14 years on. First: Reflection My topic was about my past experience with online facilitation and where I thought it was headed. History & Future of of Online Facilitation View more presentations from Nancy White. There was a wealth! Perfect timing. Thanks again.

Community Manager – Guardian of the User Experience? « Nurturing Online Communities since…

Delicious/choconancy/online_facilitation

online_facilitation community_management

CMS 11

Organization as Containment of Acquisitive Mimetic Rivalry: The Contribution of Rene Girard

Delicious/choconancy/community

online_community online_facilitation community conflict

Social Graphs of On-line Communities and Social Networking Sites

Delicious/choconancy/online_community

Nice visual reflection on different types of connections within a community. Tags: online_community online_facilitation NWWCoP network_weaving networks

NPR: An Unruly Comment Thread? It's Probably The Trolls

Delicious/choconancy/online_community

online_community online_facilitation conflict trolls

Online Community Purpose Checklist | Full Circle Associates

Nancy White

Must this happen online? Is the group’s purpose something that can only be done / accomplished online? Please write it down here.

Online Community Purpose Checklist | Full Circle Associates

Nancy White

Must this happen online? Is the group’s purpose something that can only be done / accomplished online? Please write it down here.

What's the difference between a Community Manager and a Social Media Manager? | Community Management | Blaise Grimes-Viort

Delicious/choconancy/online_community

online_community online_facilitation community_managers community_management social_media

Online Community Purpose Checklist | Full Circle Associates

Nancy White

Must this happen online? Is the group’s purpose something that can only be done / accomplished online? Please write it down here.

What is YOUR history of online facilitation?

Nancy White

My topic is “Online Facilitation 13 Years On: What We Learned and What Do We Need to Learn?” And what do you see in the future?

Interview about the birth and growth of the HR community

Joitske Hulsebosch

interviewed Remco Mostertman, the initiator of a large HR community mainly on LinkedIn (Remco is on the right). learn continously. Read dutch?

2011 27

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | Enterprise Web 2.0 | ZDNet.com

Delicious/choconancy/online_community

online_community online_facilitation community_management

Various ways to use social media as a facilitator or trainer

Joitske Hulsebosch

This is a blogpost written for a half-day workshop for facilitators with Sibrenne Wagenaar. You facilitate the network to grow and innovate.

2011 66

The 10 Commandments of managing Online Communites

Delicious/choconancy/online_community

Slideshow on basics of online community management. online_community online_facilitation community_management

The 10 Commandments of Community Management (Keynote)

Delicious/choconancy/online_community

Nice slide deck on online community management. Tags: online_community online_facilitation community_managers

Sukie Crandall And The Ferret Health List

Delicious/choconancy/online_community

online_community online_facilitation cases community_indicators ferrets

Conversation with Metafilter Founder Matt Haughey « sood

Delicious/choconancy/online_community

cases online_community online_facilitation

Bazaarblog | Ideas to help customers build your business

Delicious/choconancy/online_community

This blog often has posts about online customer communities for those looking for commercially oriented community tips and ideas. Tags: customer_communities online_facilitation online_community

My Old Online Facilitation Workshop Materials | Full Circle Associates

Nancy White

In a way, they are a glimpse back into the early days of the practice of online facilitation. Thanks for sharing. What a great resource!

My Old Online Facilitation Workshop Materials | Full Circle Associates

Nancy White

In a way, they are a glimpse back into the early days of the practice of online facilitation. Thanks for sharing. What a great resource!