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"Exceptions are not exceptional - they are the norm"

Governance in a Networked World

And if exceptions are now the norm, then perhaps we need to re-think what enterprise software really means. I got this quote from a recent Deloitte publication on Social Software for Business Performance. As we know nowadays if you fall outside the 6 sigma band you are nowhere! expect nothing! and get nothing! Will they vote for you again?

"She brought Norm" - #NACD

Endless Knots

"She brought Norm ," said the speaker, introducing the recipient of the NACD Lifetime Achievement Award tonight. Norm Augustine (long list of major positions in companies, non-profits, government, and academia) then clarified, saying that in fact his granddaughter was asked to bring "a really old thing." Be funny.

Naming & Shaming Channel 7 on Facebook

Laurel Papworth- Social Network Strategy

These dark moments will continue to be made public as transparency becomes the norm. Corporate Karma is immediate & irrevocable.

2012 107

E2.0 Santa Clara: Architecting the Building Blocks of Enterprise Social Networking

Collaborative Thinking

We can then design "social infrastructure" (such as Social Network Sites) with more effective affordances to support those norms and behaviors.

2011 91

TakeTen: Elite Sports Performance techniques for all

The Bumble Bee

New Technologies

Pedagogy First gets going again

Jenny Connected

There were a number of great blog posts this week, but Norm Wright’s introduction to a 3D rotating image cube caught my attention.

2013 46

Pedagogy First gets going again

Jenny Connected

There were a number of great blog posts this week, but Norm Wright’s introduction to a 3D rotating image cube caught my attention.

2013 46

All posts in The "Rules": Democracies Online Exchange: Democracies Online


In our social media workshop we are talking about rules, norms and agreements. Tags: guidelines TOS rules agreements online_community online_facilitation cgsocialmedia norms This is an example.

Cooperation is Never Perfect

Alchemy of Change

I love it when a scientist comes along and proves something that, on an intuitive level, I just knew had to be true. Cooperation is never here to stay.

2011 147

Complexity and movements change culture

Chris Corrigan

Ideological movements try to coalesce activities and people along a line towards a fixed end state. Movements are messy, complex and organic.

2016 29

The Case of Gemba v. Semmelweis

Evolving Web

This is a professional (and general psychological) reflex to reject new evidence that in some way threatens established norms or firmly held beliefs.

2011 74

Getting People to Change

Hildy Gottlieb

We share that we are building a movement for making visionary community results the norm in social change work, rather than the exception.

How the Australian TV Code of Practice creates Media Trolls and #Socialmedia response #ACA9

Laurel Papworth- Social Network Strategy

If you suggest a dodgy political solution, promote it on your “current affair” channels, it becomes the norm. gQbBFYOoWQ #ACA9. —

2016 49

The Soft Skills of Collaboration and The Social Enterprise


They have just been told that collaboration, specially in today’s virtual, distributed corporate world, is just the norm. The soft skills.

Skills 129

Lotusphere 2011 Notes: Work Trends 2021 Panel

Portals and KM

John Moore asked about how technology might help bridge different cultural norms.   Knowing cultural norms takes time and experience.

2011 46

Radical innovation is never acceptable

Chris Corrigan

I’m working my way through some interviews he gave in support of his book, The End of Protest. Here is one juicy line: This is fundamental.

2016 35

February 2015. Light and Shade.

Jenny Connected

In her work she recognizes the tensions and conflict that can arise when trying to interpret and/or break away from norms. Mackness, J. &

2015 33

Why Social Business Keeps Failing to Deliver


in general, and, although I’m still a strong believer in the whole movement (I even think we cannot longer go back and do something else. Not!),

2012 140

Learning is everywhere


Yesterday I went to pick up a few things at Viermarken , a little farm close to our house. There was also a dose of social-emotional development.

2015 19

Create Slides People Will Remember by Nancy Duarte


Don’t take me wrong. with just a few words to then develop it further along as time moves on and things settle down a bit. Open Business

2013 56

Social Business Begins by Unleashing Your Business Talent


It’s no longer an exception, but more a norm. That’s right! An employee reconceived the service, adding better social features.

2011 59

The Evolution of Cooperation

Jenny Connected

The human capacity to create rituals, norms, and institutions that channel our biological urges is one key capability that makes human civilizations different from other species. There is a complex relationship between unfairness cooperation and social norms. For wider reading see the Week 2 reading lists. Week 2 notes. Week 1 notes.

2013 66

An Anti-Collaborative Pattern: Gossip

Michael Sampson - Currents

Trust disintegrates rapidly in a culture where gossip is the acceptable norm. What are you creating in your team as the acceptable norm? Pollyanna writes about the damaging effects of gossip on team performance : " Work place gossip (like gossip in any situation) undermines relationships. Damages team unity and cooperation.

You Can’t Tape-Delay Social Media; Web TV Convergence is Here

Portals and KM

Cory adds that ‘two-screen experiences are now the norm for many TV households.” As I wrote a few weeks back, TV Web Convergence is already occurring through multi-taskers. Now could the Grammy people not know that their show would attract a lot of social media people tweeting about the show, the winners, and the losers.    

Weather Forecasts and Kindness

Hildy Gottlieb

Kindness is the norm. And in fact, in those rare places where UNkindness is the norm, life is, in fact, unlivable.). Everything.

Fair Process and Social Computing

Governance in a Networked World

The main message was that if people agreed that a process was 'fair' then they are more likely to accept outcomes that they not agree or like.

How to Save the World

How to Save the World

Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works. Monday, January 19, 2009 Becoming Light BLOG Letting Go Photoby Kevin at the Bastish blog. F orthe past 40 years, Ive led something of a double life.

How to Use Employee Engagement to Boost Your Business


Curating good, relevant content that matters to you is just such a wonderful thing! Some others haven’t. And here is why. What do you reckon?

The influence of social media for learning - technology is more than just a means to a goal

Joitske Hulsebosch

I often hear: "technology is just a tool and should be the starting point, let's start with the goal and the technology will follow".

2015 28

The Net Work of Change Agents

Patti Anklam

I included some insights that I have learned from working with nonprofits who develop logic models supporting their theories of change. The upshot?

2013 27

The Social Engagement Journey

Community Guy

One-way communication with customers is the norm, and the various functional units in a company operate relatively independently.

How People Define Smart Organizations: The Biology of Great Organizations Part II

Alchemy of Change

We can learn a lot about organizations from biology. Yes, Virginia, there really is an organizational membrane. A Membrane Made of Humanity.

2011 143

2013 – The Year of Social HR


But seriously? Haven’t we learned anything in the last 18 years since we had the first instances of social software tools with blogs and wikis?

2013 114

Future interactions design: tapping the wisdom of the crowd

Making CommunitySense

Preparing for the future. His group is developing a method to let groups design scenarios of future interactions. Design explores new horizons.

2014 34

Communities & Technologies finally meeting Community Informatics

Making CommunitySense

Community norms sometimes translate into goals, institutions. I’m currently in Siegen, Germany. Common research themes. Organization.

2014 34

How to Save the World

How to Save the World

Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works. Design that ignores this is not worthy of the name. It was a little hokey, but Bill was (and still is, in his new work) on the right track. I think you can.

The community is the guru


Each individual community has its own norms and values, practices and sense. I kept thinking about what exactly was bugging me about the label.

You Arent The Boss of Me! Reactance and Rules

Evolving Web

It merely becomes a cultural norm that supports our preferred way of life. Do you like people to tell you what to do? My guess is probably not.

Social Business Adoption – The Laggards, The Critics and The Skeptics


A couple of years back, Giovanni Rodriguez put together a guest blog post over a ReadWriteWeb on the topic of Enterprise 2.0 Well, it should well be.

2013 92

Scholarship Stone Soup

Hildy Gottlieb

I say it a lot in this space – and in every space I can. Boards knowing how to govern towards those ends. That is where we can use your ideas.

Open 23