The latest data from the Office of National Statistics n the UK shows that, for the first time ever, over half of adults accessed social networking sites in 2011. The annual British Internet Habits survey showed that in 2011, 57% of over-16s in the UK are using the internet for social networking, as opposed to 43% in 2010. Tweet This! MORE >>

Twitter is growing both in terms of users, messages and the importance that users and others place on the service. In a recent presentation from Raffi Krikorian , Twitter’s lead on Application Services, we got an insight into how Twitter is being used and some current statistics. Twitter generates 10TB a day. MORE >>

Whenever I present or give classes on monetizing social networks and online communities people usually have two questions. Two, how can Twitter make money? Question two comes from Question one (in part) - if Twitter doesn’t find a way for us to show we value it, it will fold/go under/dead pool, and that would be a shame. . MORE >>

Sometimes you do it on Twitter. It’s not just staff that get told off when they have a moan on Twitter – have a look at this exchange: Now if this was on one of my forums I’d tell ‘em to sort it out but it’s not really a personal attack. Technorati Tags: crucial paradigm , customer service , Twitter. MORE >>

by Bliss Hanlin, a Community Manager for eModeration Twitter abbreviations and acronyms are an odd mash-up of text slang, old school chat room phrases, common sense short forms and corporate buzzwords. image courtesy of Twittonary.com Technical Twitter abbreviations: • CC = Carbon-copy. tools TwitterNotice one we missed? MORE >>