In this episode of Social Media Business podcast, the concept of freemium is introduced – what it is, how Flickr, LinkedIn, SecondLife are making millions of dollars from giving stuff away for free. Freemium Revenues: Social Media Business Ep.004 from Laurel Papworth on Vimeo. Social Media Monetization: Craigslist hits $100m (2). MORE >>

In the last of our social media posts this month (see what we've already covered at the bottom of the post), we thought it was time to talk about how brands can best arm themselves against the onslaught of the social media savvy public. Social Media CrisesAvoid the crisis in the first place. It's a crisis without the pain. MORE >>

There are seven stages to social media engagement from shallow monitoring to deep peer to peer economies. How deep is the rabbit hole of social media? It’s probably worth noting that every baby steps stage in social media engagement is valid – from little acorns big ol’ oak trees grow. One day. silently please. MORE >>

I'm working a lot with sociale media and communities of practice. I'm very happy to work with Ria van Dinteren to prepare a session on Brein meets social media on the 16th of February in the Netherlands. We hope to combine insights from brain science with the way you can use social media in learning processes. addiction). MORE >>

As I explained in my post: Why Rehearsing for a Social Media Crisis is Crucial , there's nothing to prepare you for a crisis which is quite as good having a crisis. If you’d like to know more about our social media crisis simulation workshops , or have social media crisis stories to share with us, we’d love to hear from you. MORE >>